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Camera app crashing on my iPhone 16 Pro Max

Having issue on my iPhone 16 pro max 512 gb when launching camera control from Lock Screen it’s crashing the camera app. Screen turns black and crashing. Also phone seems to be getting abnormally hot when playing games or recoding video for a short period of time. Anyone else experiencing these issues and wondering if it’s a software or hardware issue.



[Re-Titled by Moderator]

iPhone 16 Pro Max, iOS 18

Posted on Sep 26, 2024 11:33 AM

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Question marked as Top-ranking reply

Posted on Oct 5, 2024 4:51 AM

IOS 18.0.1 did NOT solve the camera crashing issue for me.

378 replies

Sep 27, 2024 3:23 PM in response to RyTheITGuy

RyTheITGuy wrote:

I'm seeing this same issue on my new iPhone 16 Pro Max 256GB model. A restart fixes it for a few days. My last restart was 6 days ago, the day after I got the device. Just ran diagnostics w/ Apple support and all camera sensors are working as expected. I'm guessing this is a software?

In your case when you say your last reset was 6 days ago I’m confused. Are you saying the issue is still apparently fixed after resetting it since it was last done 6 days ago…1 day after you got it? Or are you saying you haven’t reset it again after the one time 6 days ago? Did Apple Support suggest it was a software issue? Offer a replacement if they couldn’t say for sure if it was a software issue? Thankfully I haven’t had any of the issues mentioned on my 16 Pro Max (so far) and until Apple official says there is a known software issue (or releases an update that says it addresses the issues mentioned) it would be anyone’s guess as to what is causing the issue or is it is definitively a software issue

Oct 1, 2024 9:37 AM in response to torrey145

I also have the problem with the camera on my new iPhone 16 Pro 512 GB with IOS18. The camera app crashes regularly, at least once a day. The microphone stays on for some time and the device gets hot. It automatically switches from power-saving mode to normal mode. It is always necessary to restart the iPhone. I hope it is purely a software problem. Otherwise I would expect Apple to issue a recall. 🤷‍♂️

Oct 1, 2024 9:40 AM in response to torrey145

Hi.

I was desperate like you. I followed nevertheless an advice from an apple tech. And it seems to work.

I had to instal a profil for my work which I did the first day after transferring from my old IPhone.

This morning I uninstalled the profil and reinstalled it.

until now I had non more issues with the camera. Hope it’s going to keep that way…

Oct 1, 2024 11:33 AM in response to torrey145

Also having this issue - have checked for updates and force restarted several times. It only fixes it temporarily and then it continues to crash any time I open it, whether it's using the wake button, the lock screen icon, or opening the app while the phone is unlocked. In general, the phone seems incredibly sluggish, I noticed this especially during one instance where the camera app did open, but started clicking as if I'd pressed the button multiple times and it was catching up

Oct 1, 2024 6:48 PM in response to torrey145

I’m dealing with the same issue. iPhone 16 pro.

I’ve missed so many moments due to the camera freezing, stuttering, delaying the capture or completely crashing altogether. I am currently doing a diagnostic session for 24 hours with Apple. Hoping they are able to pinpoint the issue and that they have a solution.


I am tired of turning my phone on and off 29 times a day.

Camera app crashing on my iPhone 16 Pro Max

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