My wife’s iPhone 16 Pro is not turning on. Several times I have had to push the top volume, bottom volume and then hold the right power button until the Apple came on. And it took much longer than 10 seconds and instead of it coming on by itself, the Apple would show only after I held and released the power button. Did she get a lemon or are others having this problem? She gets a new phone every year so this is not an operator error.
iPhone 16 Pro
You didn’t need a computer; just force restart the iPhone:
then
then
The operative word here is QUICKLY for the first two buttons; and try it a couple of times, the timing is a little tricky. If done correctly this will always work unless the phone has a hardware problem.
This just happened to mines today (16pm) I powered it off and put it on charge when I tried to power it back on nothing! After a half hour I held the power button for like 15 secs and boom logo
Press power but the voulume button up once and volume button down once and then hold power button for about 80 seconds without letting the power button go if you let it go
How long are you holding the SIDE button to turn it on? It can take up to 30 seconds.
I had this issue and then I bought a wireless charger and it turned on. To afraid to let it die again so I keep it charged so it won’t turn off.
Same here.
I plugged it in and powered it down to charge last night at 45% of battery.
This morning, it is very hard to power it back on. I followed the procedure described by op and even plugged it to
my MBP b/c I was afraid of a battery drain last night.
After 10 minutes, it is finally turned on and showing a full charge.
I have been an iPhone user since iPhone 4 and have never seen anything like this.
This just happened to me moments before posting this reply. My phone was charging at 96%, and I decided to turn it off to reach 100% faster. After about 10 minutes, I tried turning it back on, but it wouldn’t start. After several unsuccessful attempts, I Googled to see if others were experiencing the same issue, which led me to this thread. I then tried the force restart method — pressing the volume up, volume down, and power button — and finally, the Apple logo appeared, and the phone turned on w/ a 100%. I hope we can find a solution for this, as I’ve owned iPhones since way back when and have never encountered this issue before with other models.
Did the side by side….the only thing that seems to keep mine going without reset/restart is to keep the charge at 90% or lower. Also not using OEM Apple MagSafe charger….as long as below 90% and using USB-C or a non-OEM (not Apple) wireless charger it works normally. I am amazed Apple isn’t doing something about this issue…at least they aren’t addressing it publicly!
This is happening to me right now. I got the phone a little under a month ago--brand new! It happened a few days ago and turned back randomly about 6 hours later, but now, it's not turning on no matter what I do. I scheduled an appointment with the Apple store...I am hoping they can either repair or replace it. However, upon reading this thread, I am learning that Apple has been no help. I hope this is covered under my limited warranty :(
I had the problem with my 16 and now a week or so later my husband had the same problem this morning. It took him several times trying the hard reset before turning on. Apple needs to fix this. I took mine in to the Apple store when it wouldn’t go on and the lady there that fixed it didn’t mention the hard reset or that this is evidently a problem but acted more like I just didn’t hold the power button long enough, although I had the phone for 2 weeks with no problem turning it on. I really do know how to turn the phone on.
Come on Apple, fix it!
susagoode wrote:
I had the problem with my 16 and now a week or so later my husband had the same problem this morning. It took him several times trying the hard reset before turning on. Apple needs to fix this. I took mine in to the Apple store when it wouldn’t go on and the lady there that fixed it didn’t mention the hard reset or that this is evidently a problem but acted more like I just didn’t hold the power button long enough, although I had the phone for 2 weeks with no problem turning it on. I really do know how to turn the phone on.
Come on Apple, fix it!
You aren't speaking with Apple here. This is a user to user only forum. If you want Apple to hear you, provide feedback here --> Feedback - iPhone - Apple
That said, I own iPhone 16 Pro and 16 Pro Max, which I've owned since launch day and I've not had this issue at all on either phone. Why you may be having such an issue is unknown, but it's not a universal issue affecting all iPhone 16 Pro's.
susagoode wrote:
Thank you. I know that I’m not speaking to Apple here but was venting as to the issue. Glad you haven’t had the same issue with your phones that the many posters on here are experiencing.
The phones we have had the issue with are IPhone 16. Not the pro.
You're welcome. Have you updated your iPhone to iOS 18.1, which was released over a week ago?
LindaTL1
Here is what Apple Store Genius Bar told us.
1- Do not turn the phone off at night
2- Do not leave it charging all night.
3- Either set optimizing charging to 80%, or turn off optimized charging but unplug it at night
1- Not turning it off at night obviously eliminates the problem since you do not have to turn it on.
2- Do not leave it charging at night keeps the phone from auto backing up
3- Has not been tried as a 100% charge is wanted. Since we get a new iPhone every year, battery health is not important to us over the long term
In my opinion, Apple has an issue since this was never an issue with prior models including the iPhone 15 Pro, and either does not have a fix. If what was told to us in the store is Apple's position, then they should put it in writing.
carvalho75 wrote:
Well just got my son and iPhone 16 and had it for one day and it isn’t starting up! So frustrating brand new phone and so far the worst experience with this phone. Maybe a recall should be in the works. Seeing this happening to everyone with their iPhone 16 pro. Ugh .shouldn’t have gotten this new model . Very frustrated!
This is most definitely not happening to "everyone" as you suggest. If your sons iPhone isn't turning on, Force Restart it.
Force restart iPhone - Apple Support
Lilisbuddy wrote:
I have used the Apple site to contact to report problems, but it says that they will not reply unless they have a specific reason to contact you. Additionally, I saw an article on MacWorld about an issue with iMac M1 screen issues that they called a time bomb waiting to happen. As an owner of an iMac M1, I contacted the editor on 11/26 commenting that I have not had this issue yet ( hopefully I won't since the warranty is long gone ) but since he wrote an article about a problem, that maybe he should look into this iPhone 16 start up issue. I sent a link to this discussion, but to date, I did not receive a reply from the MacWorld editor or have I seen anything on the MacWorld site about our startup issue.
You probably haven't seen ANY articles about this issue on iPhone, because out of the millions upon millions upon millions of iPhone 16 Pro's in the hands of users, the numbers of people who may be having an issue are infinitesimally small. That doesn't mean you or others aren't having an issue. But the vast majority of iPhone 16 Pro owners are out there enjoying their phones, without issue and not posting on a forum.
Anyone who is having an issue like this, needs to schedule an appointment at their Apple Store Genius Bar.
brad_cohen wrote:
When will there be a software update to fix this issue?
No one can answer that question. This is a user to user only forum. We have no inside knowledge of what Apple may or may not be working on. This issue is tricky. It doesn't effect the vast majority of users. Have you updated to the latest iOS version of iOS 18.1.1?
We have two 16 Pro's which have never had an issue. I'm sure determining why some users have this issue, while other users don't is a challenge.
To let Apple know you are having an issue, use this to provide feedback keeping this on their radar --> Feedback - iPhone - Apple
iPhone 16 Pro not turning on
