iPhone 16 Pro not turning on

My wife’s iPhone 16 Pro is not turning on. Several times I have had to push the top volume, bottom volume and then hold the right power button until the Apple came on. And it took much longer than 10 seconds and instead of it coming on by itself, the Apple would show only after I held and released the power button. Did she get a lemon or are others having this problem? She gets a new phone every year so this is not an operator error.

iPhone 16 Pro

Posted on Sep 27, 2024 5:04 PM

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Question marked as Top-ranking reply

Posted on Mar 7, 2025 4:12 AM

Hi. I had the same experience today. Was very Hassled as the iPhone 16 pro 1 TB is a usd 2000 phone.


Went to the Apple store and the technician fixed it in 30 seconds. Seems the iPhone 16 has a different hard reboot process.


Sharing the same below for all


Hard reboot is first press the volume up button on the left side once only, then press the volume down button below it once only and then keep holding the power button till the apple logo shows up.


Best wishes to all and hope you never have to use it but if you do keep this thread.


389 replies

Dec 27, 2024 3:08 PM in response to Lilisbuddy

Genius on front door took about 60 seconds to fire up my 3 day old iPhone 16.

Says she pressed volume, volume,power in quick succession and it started.

Apparently they "glitch out".

Not sure what order of volume buttons was pressed first.

Personally i dont believe it was just that since right before she did this she had the dead phone right next to the apple store one and pushed a few things right before it started.

Im sure i would of accidently pressed those three buttons in that order in the dozens of times i tried to get it started.

Jan 18, 2025 7:58 AM in response to Gofastpowder

The method you used which worked IS a Forced Restart. I'm curious why you choose to power the phone off while charging? I realize it shouldn't have an issue turning back on in the morning, but there really is no reason to power the phone off while charging. In fact, it SHOULD remain on, connected to Wifi, so your phone will backup to iCloud at night. It's best practice to charge it at night, powered on, every night with Optimized Battery Charging enabled (Settings > Battery > battery Health > Optimized Battery Charging).

Jan 18, 2025 8:53 AM in response to Gofastpowder

Since this is a user to user only forum, NOT Apple Support, have you contacted Apple directly for help? No argument here, that you should be able to power it off and expect it to power back on. I was just letting you know it's not only not necessary, it isn't what Apple recommends.


If you want Apple to know you are experiencing this, provide feedback here --> Feedback - iPhone - Apple


Jan 26, 2025 10:45 AM in response to Lilisbuddy

All these answers of press this and that will not work. Please see the gurus coupled with AI answer. It worked for me and all I did was click on itunes.

"If your iPhone 16 isn't working, the "trick" of clicking on iTunes is essentially putting your phone into recovery mode by connecting it to your computer with iTunes open, which allows you to potentially restore your phone's software and potentially fix issues that are preventing it from functioning normally; this usually happens when you see a "Connect to iTunes" screen on your phone after attempting to restart it, prompting you to connect it to a computer with iTunes to troubleshoot further." 

Feb 4, 2025 6:43 AM in response to mcubed33

mcubed33 wrote:

Having same start-up problem with an ipro 16 plus just purchased this week (February 4). Never had a problem like this with previous iPhones. Happens when I have turned off the phone and charged it overnight. Clearly a serious bug that Apple should have fixed by now. Hello, Apple, are you reading this and listening?

This is a user to user only forum, so no Apple isn't reading or listening here. You can provide feedback to Apple here --> Feedback - iPhone - Apple


Now, to your issue. I'm not sure why anyone believes it's a good practice to charge their phone powered off? It's not recommended and it stops important things from happening in the background while you sleep. Like updates, backups, etc., are all interrupted and nowhere does Apple recommend charging your phone powered off.

Feb 14, 2025 10:33 AM in response to Lilisbuddy

You can try this:


A. Press and quickly release the volume up button.

B. Then after that, press and quickly release the volume down button.

C. Then after that, press and hold the side button until you see the Apple logo (this takes around 10 seconds).


After this it should turn on.



If you see a battery empty picture, like this

check your hardware and charge your iPhone again


If your iPhone still doesn't turn on, learn what to do.


Mar 7, 2025 8:56 AM in response to ParamdeepSingh

ParamdeepSingh wrote:

Seems the iPhone 16 has a different hard reboot process.


Well, no, it is the same reboot process for all iPhones released after the iPhone 7; meaning the iPhone 8, all SE models, and all Face ID iPhones.


Sharing the same below for all

Hard reboot is first press the volume up button on the left side once only, then press the volume down button below it once only and then keep holding the power button till the apple logo shows up.

Best wishes to all and hope you never have to use it but if you do keep this thread.

Thanks for this helpful post!

Mar 24, 2025 5:12 AM in response to Lilisbuddy

Me sucedio lo mismo hoy telefono cargado al 100% se apago , se quiso encender a la mañana siguiente y no hubo caso de encenderlo, se fue a negro no respondia a los botones ni al cargador, nada de nada, luego de intentar encenderlo alrededor de 20 veces o 30 veces con los botones de encendido y subir volumen y baja volumen, encendio. esto nunca me habia sucedido con un iphone... mal antecedente de hecho preocupa...

Apr 30, 2025 7:09 AM in response to Man0Man_

Man0Man_ wrote:

So how did everyone finally get theirs to turn on? Mine has been like this for a few hour after it updated over night. Very disappointing! I don’t know what yo do! Phone is like new.

There are 26 pages in this thread. There have been different solutions that have worked for different people. Set the sort order for the thread (upper left under the original post) to "Oldest" and then review what people have suggested and what has worked and try out the suggestions.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 16 Pro not turning on

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