iPhone 16 pro can’t focus for biometric confirmation for banking apps

Hello, i just got iphone 16 pro but i m unable do login my bank apps because for the biometic confirmation,only portrait camera open which can’t focus close object, so can i get any help regarding this

iPhone 16 Pro, iOS 18

Posted on Oct 11, 2024 8:43 AM

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Posted on Oct 13, 2024 6:34 AM

I also facing same issue with iPhone 16 pro max.I have 4 bank accounts and in every bank application I am suffering same issue.

MCB Bank ( Muslim Commercial Bank)

JS bank

Meezan Bank

Faysal Bank

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Oct 19, 2024 4:56 AM in response to Zeeraj07

Hahah, ma samjha mere iphone 16Pro ma ha ye masla.

im trying HBL, Jazz cash and other wallet biometric but my iphone 16pro camera not focusing well and the result verification failed even i have updated ios18 but same i have tried many tricks and also modify the camera setting and worst case HBL only allow biometric via app only no in branch.

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Nov 26, 2024 4:17 AM in response to Zeeraj07

Banking apps use the ultrawide lense for biometric verification. And because 16 pro lineup has an upgraded 48MP ultrawide lense, the verification cant continue because the apps need to be updated to support the new lens.


It will get fixed once the app developers rewrite some code. Not Apple's fault.


I have 16 Pro Max and facing this same issue. I would say wait until the app developers start updating the apps.

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Nov 30, 2024 4:09 AM in response to assad97

Hi Assad, no need to worry! Use a magnifying glass and try it in a dark room. You can also use nearsighted glasses if needed. I had the same issue and resolved it successfully. It’s a problem with the app, as it hasn’t been integrated with the new camera modules of iPhone 16 yet.

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iPhone 16 pro can’t focus for biometric confirmation for banking apps

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