iPhone 16 pro can’t focus for biometric confirmation for banking apps

Hello, i just got iphone 16 pro but i m unable do login my bank apps because for the biometic confirmation,only portrait camera open which can’t focus close object, so can i get any help regarding this

iPhone 16 Pro, iOS 18

Posted on Oct 11, 2024 8:43 AM

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Posted on Oct 23, 2024 11:36 PM

Man you’re genius 😄😄. I tried with magnifier and biometrics are done successfully in 2nd attempt for both hands.

1st attempt was failed because I tried in dark room and flash light was reflecting through magnifier. Then I went to balcony in day light and it was done within a seconds. Thank you so much Kashif brother.

81 replies

Mar 15, 2025 5:19 AM in response to Zeeraj07

Recently bought iPhone 16 Pro Max and when tried logging into baking Apps (Pakistani Banks), it couldn't perform any biometric as camera couldn't focus. So, I searched and read that people are using magnifying glasses to get it done. I ordered one from Daraz in only Rs.450 which arrived today and I am writing this reply after getting all of my banking apps logged in successfully. But I must say, it isn't fault of the apple, though I am very regular user of the android and got iPhone as well for the 1st time, but issue is with the developers of the app. So guys, in short. Use magnifying glass between camera and your fingers. It will be done.

Nov 4, 2024 11:59 AM in response to Zeeraj07

Boys o Boys.... i was suffering the same on HBL from two weeks today o gone through these solutions I found that camera is not able to focus. So i tried scanning my fingers by keeping hand far from camera and then bring it closer to camera slowly & amazingly my problem solved and i got the message that scan is successful for both hands fingers. Just keep hand far a bot then bring closer to camera. HBL & 16 pro

Nov 12, 2024 4:22 AM in response to Um3rJalil

The issue is your banks work around using the Front Facing camera, rather than TrueDepth camera for Face ID. Your banks method is much less secure.


You’ll need to use a magnifying glass between the phone’s camera and your finger to help it focus that close.


You can also modify your technique. Start with your finger further away from the lens/camera and slowly bring it closer until it verifies your finger.

Nov 26, 2024 4:17 AM in response to Zeeraj07

Banking apps use the ultrawide lense for biometric verification. And because 16 pro lineup has an upgraded 48MP ultrawide lense, the verification cant continue because the apps need to be updated to support the new lens.


It will get fixed once the app developers rewrite some code. Not Apple's fault.


I have 16 Pro Max and facing this same issue. I would say wait until the app developers start updating the apps.

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iPhone 16 pro can’t focus for biometric confirmation for banking apps

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