my phone gets very hot within just 5 mins of charging. Is this a software issue. If so should I change my battery settings to optimal charging so that the iPhone charges it without letting the device overheat, I currently have the device set to charge only till 80 percent.
iPhone 16 Pro Max
If you using at least a 20w charger to charge your iPhone, heat is normal. When you charge a battery it causes the battery to generate heat. If you are NOT seeing a thermometer and a warning your phone needs to cool down, your phone is NOT overheating. Now, if you use Optimized Battery charging, your phone may charge to 80% rapidly, then display a message the phone has suspended charging to cool down. This is new and NOT an indication your phone is overheating, either.
There's nothing wrong with that. Usually, the phone always heats up when charging, it heats up the iPhone battery. Put it on the table and charge it. It is not recommended to put the phone in the sun, under the pillow and on the bed while charging.
Leave it unplugged. If you’re in the US please call 1-800-MY-APPLE or outside the US, consult the support articles below.
Contact Apple for support and service - Apple Support
Do not attempt disassembly and immediately contact Apple Support for further assistance.
Chances are you charge your iPad with much less wattage then you charge your iPhone and an iPad battery is significantly larger than an iPhone battery so the heat is distributed across more space. The higher the wattage of the charging plug, the more warmth you'll get. It sounds like you have nothing to be concerned about.
I gave phone numbers specifically so you can talk to someone and escalate the issue if necessary. A support ticket needs to be opened so you can track the issue.
Your other option is to make an appointment and physically go into an Apple Retail Store.
Not turning on when off a charger is a huge issue.
i don’t get it a thermometer sign? I haven’t seen any pop up mentioning a cool down though. So I guess it should be fine. But then again the heating is much worse than my 6th gen iPad, with which I play call of duty while charging.
My iPhone 16 pro max overheated while charging and then went in a cycle of restarting until the battery was 0. It did not cool down on its own which I see as a huge concern. Now it will only turn on when it is on a charger, as soon as I unplug it the phone keeps restarting and whenever the Lock Screen appears it shuts down immediately and restarts. 2 months old. Apple analytics say that “software and hardware is normal”, my battery says it’s normal and 100% capacity.
Clearly something is not normal!
I did contact apple by chat because my phone just keeps restarting whenever it has a little charge - obviously it's unusable. Apple service chat said "everything is running normal". LOL
iPhone 16 pro max overheats when being charged.
