New Magic Mouse USB-C Does Not Scroll

Only Apple could be so… Apple that a new product only works with yesterday’s operating system. Besides the loads of frustration caused by the fact that it is a simple mouse, same as it was except a different jack on the charging port.

I have the same problem with my work laptop running MacOS 14.6.1. Just got a new Magic Mouse and it won't scroll :-(

Don't know if this is related, but I don't see the battery percentage either. It's not under Bluetooth and also not under the mouse settings (though the support pages say it should).

I have the same issue with new Magic Mouse 24. Is there a solution yet ? Can I upgrade the software on Mouse (with issue corrected?) OR Can I upgrade my 2017 MacBook Pro Ventura 13.7.1 to newer OS ?

I just got a brand new USB-C Magic Mouse, and can confirm that it doesn't scroll on Mac OS 14.7.1. This is very frustrating after returning one and ordering another magic mouse. I hope Apple can provide a fix soon.

Yeah man, I just spent $9,866 on a new Mac Studio and the mouse is as meek as, well a mouse.

My old mouse used to make me cups of tea in the morning and keep me warm at night, the new mouse doesn't even scroll. I'm taking it back to the store. Oh that's right, there is no Apple store in NZ.

A company that has a business model that makes really nice kit, is repairable but is obsolete after 10 years because they won't let you update the OS or they change the charging points, is still a sh*t company. On top of which the obsolete equipment ends up in landfill.

Imagine if you couldn't use your beautiful hi-fidelity stereo system because you couldn't replace a 50c fuse, you would be pretty upset but you wouldn't be upset with the manufacturer because the stereo is 40 years old. Apple is still going and their equipment is obsolete after 10 years.

How do they get away with that? I'll tell you, because there is no competition. A multinational Corporation (except NZ), registered in a tax haven, does not pay any income tax on profits is a company that is a bad corporate citizen.

Same -My battery mouse is still working better than 3 other old lightening mice that wore out ! Returning this USB-C mouse and getting a used but newer lightening version. Apple is only selling the new mouse that won’t work with its newest OSs ? Can’t get a lightening mouse (that actually works) new ?

That’s either really shady or a total mess. I have a new MacBook Pro and didn’t even know there’s a new OS. Really bad form

Same- just bought new Mouse and no scrolling. Was running 14.6.1 which is NOT old (it's a brand new macbok air). I'm updating to 15.1 and will see if that works. Really weird it's not working. Wasn't it released years ago??

Anyone else who cannot scroll on Sequoia 15.1 or 15.2 with the USB-C mice ? Seems pretty inconsistent so I’l pretty sure I’m sending mine back. Sketchy of Apple and true to form, to no longer even sell the old version in the store (aka the ones that work).

I think Apple are taking the micky out of us. There upgrades appear to be mostly downgrades. Take Apple photos screensaver. They have taken the timer off slide show time. Now its speed reading also the mouse finction

As suspected, upgrading to macOS 15 does not fix the issue of the mouse and trackpad. Having upgraded to 15 last night there is no change.

if Apple are monitoring this thread, they obviously have no work around or fix. One can only hope they are working on it and fast because as there is no use for a Magic Mouse or Trackpad, I shall return them and demand a refund and I would expect something extra for the inconvenience. That’s what I would do for my customers, give them a 15% voucher to use on their next purchase, it’s called goodwill.

I've been using my old Apple Pro USB mouse (2000) on my 2017 MacBook Air (Monterey 12.5) since I bought it and was going to treat myself to one of these only to find Apple has UPPED the specs and froze me out. I don't know why the mouse has to have 'specs' that limits which computer I use. Just make the OS do the work of assigning any 'new features'.

Well, this Apple Pro mouse is still working, so Apple just lost another sale.

When I ordered it it said 10.X or higher. I have an old iMac still running 10.13 because I need it for 32 bit apps. My new USB-C Magic Mouse works for point and click but no scrolling. I got it from Amazon so I suppose I can return it for my money back. Bummer.

There is one solution (can't test it as I have MacOS 15.2) I found ... it is a horrible solution, but if you are stuck with the mouse and can't return it or have an older Mac, you can do this:

To scroll with a new magic mouse if you don't have MacOS 15.1 or newer, you can:

1. Use the vertical scroll wheel to scroll horizontally by holding down the Shift key on your keyboard1.
2. Go to System Settings > Mouse and toggle Natural Scrolling on or off to change the mouse's scrolling direction2.

If you have ever wondered why people buy four wheel drive vehicles and they never take it off road.

Now you can do the same for Mac people because that’s what it is to purchase a Magic Mouse and/or Trackpad, pointless and a waste of money.

Just not as much money as a four wheel drive.

I'm facing same issue with my Magic Mouse, the scroll functionality does not work with 14.7.1.

Apple please provide work around so that this functionality can work, it is troublesome to use the mouse without the scroll functionality.