Apple News fails to load after iOS 18.2 install on 7 Gen iPad. Tried deleting and reinstalling news app, resetting network settings, pausing VPN, and a full reset, all without success. Any tips would be appreciated.
iPad, iPadOS 18
So ... I have been able to get it to work after 18.2.1 on 7th Gen iPad [partially!]. Following some of the previous recommendations, here are the steps:
This gives you a working install of News+, but without the syncing across devices. You can re-select magazine again and enter subscriptions etc. I've been through this cycle a couple of times (I made the mistake of turning News on again in iCloud the first time) and it looks to be repeatable. Not ideal, but if it works for you, at least you have got some of your functionality back. Good luck!
Like many others, these re-install instructions worked for a while, but then Apple News lapsed back to the endless spinner. So I repeated the instructions and that re-established Apple News. And then I tried one more step that seemed to make the fix last longer.
Here are those steps:
Let us know if this works for you.
Good luck!
Update to iPadOS 18.3 fixes it.
The upgrade to 18.3 seems to have resolved this issue. Our iPad 7th Generation and the Apple News app are working as they should.
Updated to iPadOS 18.3 and it appears to be back -- switched to various pages there including Saved Stories, and it looks current. Hope this sticks (and curious to know what the technical problem was).
I am happy to finally report that this issue was resolved upon installation of iPad iOS 18.3. Thank you to everyone who contributed to this thread and ultimately to the resolution of this issue with your persistence.
Same thing just worked for me, after I’d deleted and reloaded app and it still wasn’t loaded. My iCloud setting was off.I turned it on, then back off. Working now. (I don’t want anything from News on my cloud)
Can it be true? iPadOS 18.3 fixed the problem!!!
So far, Apple News loading issues seemed to be fixed with 18.3 release as others have posted. I canceled after 2 months of issues on 7 gen iPad since 18.2 and 18.2.1 release. I re -subscribed. 🤞🤞
Hi @kmoore4now - did you delete the app and data, and reinstall and start from scratch? That made it work for me
18.3 seems to have fixed my problem. I did have to forget my wifi network and re-sign in.
Yeah, I did all those but may have stumbled onto a way to get it back. Clear history in Apple News. In settings under your apple account turn media purchases off wait 15 or more secs then click back on.
The fix that worked for me, downgrading to iPadOS 18.1.1, is no longer available; on ipsw.me, 18.1.1 is no longer "signed", only 18.2 and 18.2.1. If one had a backup from when the device was on an earlier OS, that would work. Go to YouTube and search "Downgrade iOS".
UPDATE: I chatted with an Apple Support representative and he responded as follows:
"Upon checking my resources, Apple is aware of the issue and that it is currently under review. Apple doesn't yet completely understand the issue. Therefore, Apple can't promise a solution or predict when an investigation will finish.
It is recommended to keep your device up to date as the resolution may come in the form of an update."
I am glad this worked for you, but if I understand correctly, you ended up with an iPad just as it was after you onboarded iPadOS 18.2. This would not solve OP's or my or others' issue, which is that iPadOS 18.2 seems to block loading of Apple News. As for the backup idea possibly making downgrading to 18.1.1 less burdensome because you can get your apps back from the backup, that does not work. You can't use a backup for the apps-only if the OS of the backup (18.2) is more advanced than the one you are trying to pull the backup into (18.1.1).
I HAD the same problem. Yesterday, I spent 40 minutes with Apple Tech Support on the phone going through the usual list of "remedies" (reboot, delete reinstall etc.). I assured the tech that I had done all of these without any long term benefit, as such shenanigans would "fix" it for the day and it would re-occur the following day. The only new thing he tried was deleting and reacquiring the Wi-Fi connection. At the time - no effect as Apple News stayed frozen. He said senior techs were aware of the Gen 7 issue and were trying to determine a fix. At this point, he was ready to give up (as was I - as I had registered the problem and wasted their time). He wanted to delete and reinstall the complete OS - which I declined and he did not push it - sounding very doubtful if such a desperate measure would work. Well - Apple News is now working as it should - for TWO WHOLE DAYS!! I have no idea what fixed it as the only new change was the Wi-Fi reconnection - but at the time News stayed frozen, so I am beginning to think they found a fault in News. Do you think they will tell us? Nah.
Apple News Fails to Load After iOS 18.2 Installation
