You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Apple News Fails to Load After iOS 18.2 Installation

Apple News fails to load after iOS 18.2 install on 7 Gen iPad. Tried deleting and reinstalling news app, resetting network settings, pausing VPN, and a full reset, all without success. Any tips would be appreciated.

iPad, iPadOS 18

Posted on Dec 12, 2024 7:33 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 12, 2024 8:21 PM

Same exact problem on iPad after 18.2 upgrade - mine is a paid Apple News account. Has anyone heard of a resolution to this bug?

50 replies

Dec 18, 2024 11:36 AM in response to Ozbeachandy

I am glad this worked for you, but if I understand correctly, you ended up with an iPad just as it was after you onboarded iPadOS 18.2. This would not solve OP's or my or others' issue, which is that iPadOS 18.2 seems to block loading of Apple News. As for the backup idea possibly making downgrading to 18.1.1 less burdensome because you can get your apps back from the backup, that does not work. You can't use a backup for the apps-only if the OS of the backup (18.2) is more advanced than the one you are trying to pull the backup into (18.1.1).

Dec 22, 2024 11:13 AM in response to CR72

I HAD the same problem. Yesterday, I spent 40 minutes with Apple Tech Support on the phone going through the usual list of "remedies" (reboot, delete reinstall etc.). I assured the tech that I had done all of these without any long term benefit, as such shenanigans would "fix" it for the day and it would re-occur the following day. The only new thing he tried was deleting and reacquiring the Wi-Fi connection. At the time - no effect as Apple News stayed frozen. He said senior techs were aware of the Gen 7 issue and were trying to determine a fix. At this point, he was ready to give up (as was I - as I had registered the problem and wasted their time). He wanted to delete and reinstall the complete OS - which I declined and he did not push it - sounding very doubtful if such a desperate measure would work. Well - Apple News is now working as it should - for TWO WHOLE DAYS!! I have no idea what fixed it as the only new change was the Wi-Fi reconnection - but at the time News stayed frozen, so I am beginning to think they found a fault in News. Do you think they will tell us? Nah.

Dec 18, 2024 11:25 AM in response to CR72

Ok, I had the same problem as my iPad would not load my apps after up grading to 18.2. I tried all the suggestions posted in this forum and they did not work.

So as I have an iPhone with identical apps that were on my iPad, I backed up to iCloud, then reset the iPad and deleted everything. Then pairing my iPhone to the iPad I uploaded from iCloud.

I then re-installed missing apps and resigned in to most apps.

my apps have not lost any of my personal details and all is well. I now have 18.2 and more free space.

give it ago it worked for me.

Dec 20, 2024 4:29 PM in response to CR72

The problem seems to be a bad update to 18.2. I chatted with Tech support and (here's the funny part) they said it was an App problem and I should contact the app supplier. It took 3 attempts to get him to understand that Apple News is an Apple App. All he could do is get a real tech to phone me. Like others here, I can get it to work only if I delete and reinstall the News App. But it fails the following morning.

Apple News Fails to Load After iOS 18.2 Installation

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.