You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

You must enter a valid user name

I cannot restart my Mac ( with the latest version ) it keeps saying you must enter a valid user name & im 100% inputing the valid username and password, I tried changing my admin name and it accepted the change without an issue, I tried to restart with the new name and it’s still showing me to inter a valid user name

MacBook Air 13″, macOS 15.1

Posted on Dec 23, 2024 7:45 AM

Reply
1 reply

Dec 23, 2024 10:52 AM in response to alyaqdhan699

You probably changed the user name improperly. There are multiple required steps to change a macOS user name as outlined in the following Apple article:

Change the name of your macOS user account and home folder - Apple Support



If you don't have access to another working admin user account in order to fix things by using that linked article as a guide, then you will need to perform a clean install of macOS by first erasing the disk followed by reinstalling macOS & restoring from a backup.

You must enter a valid user name

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.