Unable to turn off Face ID on iPhone

My Face ID is not working it says that the stolen device is on but when I want to turn it off it asks for my Face ID and I can’t turn it off


[Re-Titled by Moderator]

iPhone 12 Pro Max, iOS 18

Posted on Dec 29, 2024 4:34 AM

Reply
1 reply

Dec 29, 2024 4:59 AM in response to amidlaca

Use Passcode to to turn off Stolen device Protection.


See the pic below which is self-explanatory



Probably you have "Always" Ticked in place of "Away from Familiar Location"


For enhanced security, there's a one-hour delay when changing your location settings from "Always" to "Away from Familiar Location." This applies even if you use Face ID for authentication.



A delay will be required when you are not at a familiar location, such as your home or work, to change security settings.


Know more --> About Stolen Device Protection for iPhone



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Unable to turn off Face ID on iPhone

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