Certain keystrokes are no longer working such as command-P or command-C, but others work like command-V and command-W. My P and C keys are fine. These keyboard shortcuts work in another user account, but not my main account. I have restarted, looked at the keyboard prefs. The only recent change, I think, was I updated from Sonoma to macOS 15.2.
How can I fix this?
If a simple reboot of your Mac doesn’t fix things, see if the problem still happens in safe mode.
How to use safe mode on your Mac - Apple Support
Safe mode will often correct weird software behavior by forcing the OS to do disk repair, clear caches and other housekeeping and temporarily disables third-party mods. When you're in safe boot, the machine won’t be at its best performance, especially with graphics, but that's expected.
Does the same thing happen while in Safe mode?
You can exit safe mode by restarting your Mac normally, then reevaluate the problem.
If a simple reboot of your Mac doesn’t fix things, see if the problem still happens in safe mode.
How to use safe mode on your Mac - Apple Support
Safe mode will often correct weird software behavior by forcing the OS to do disk repair, clear caches and other housekeeping and temporarily disables third-party mods. When you're in safe boot, the machine won’t be at its best performance, especially with graphics, but that's expected.
Does the same thing happen while in Safe mode?
You can exit safe mode by restarting your Mac normally, then reevaluate the problem.
mattosx1980 wrote:
Thanks for the tip. My command key functions normally in safe mode. Any avenues to pursue?
Yes. That would indicate that there is probably some third-party software installed that is in conflict with the OS.
Have you any anti-virus, cleaning, optimizing or VPN software installed? The Mac needs none of that and it is of no benefit, often causing problems. You would be wise to disable and/or uninstall those and see if it has a positive affect.
If the issues doesn't resolve, then I would advise you to please run an EtreCheck evaluation of your Mac and post the generated report back here in a reply.
EtreCheck is a safe and highly regarded utility from a trusted developer and respected ASC contributor. The diagnostic report will not include any personal info. It simply gathers specifics about hardware performance and installed software that might be in conflict with the OS.
Please navigate to EtreCheck.com and download the free version. For the best results, please Allow Full Disk Access when you install the app. Once you’ve run the app and created your report please post it with your reply to this message.
Please note- you must upload the full report. To see how, please click > How to use Add Text when posting… EtreCheck Report.
We’ll use your EtreCheck report to look for the things that may be causing your problem and advise how to correct them.
Thanks again! I disabled alot of my extensions and my keystrokes worked. Must be some weird conflict.
Thanks for the tip. My command key functions normally in safe mode. Any avenues to pursue?
You're welcome. 🙂
Yes, it's a common occurrence.
I'm happy to know you've got it sorted out.
Command-P, Command-C not working one one user account
