Complaint Regarding Rusted Screws on iPhone 15 Pro Max
I am writing to formally express my concern regarding my iPhone 15 Pro Max, which I purchased approximately 10 months ago. Recently, I noticed that the screws on my device have started to rust, which is unexpected for a premium product like this.
Upon contacting your customer service team, I was informed that this issue is not covered under the warranty, which I find quite disappointing. Given that iPhones are designed to be durable and resistant to environmental factors, the presence of rust on the screws within such a short period raises concerns about the material quality and durability of the device.
iPhone 15 Pro Max, iOS 18