New iPhone 16 logged me out of Instagram and FaceBook

I got the new iphone 16 and found that I had been logged out of my IG and FB accounts.


Facebook: I enter my username and password, then next screens says "We sent a notification to your iPhone 13. Check your Facebook notifications there and approve the login to continue" I do not have my old phone (traded in).


Instagram: I enter my username and password, then the next screen says "Enter a 6-digit login code generated by an authentication app" not sure what authentication app its referring to? I downloaded Google Authenticator but never get a code.


I have these accounts for 10+ years, and am desperate to get back in, if only for all the photos and memories there!! I hope someone can help!!!


[Re-Titled By Moderator]

iPhone 16, iOS 18

Posted on Feb 3, 2025 8:57 AM

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2 replies

Feb 3, 2025 9:23 AM in response to Jules_RR2021

Google Authenticator has a sequence needed to relocate to another device.


https://support.google.com/accounts/answer/1066447?hl=en&co=GENIE.Platform%3DAndroid

https://www.howtogeek.com/425994/how-to-move-google-authenticator-to-a-new-phone-or-multiple-phones/


if you still have your old device, or if your codes are stored at Google, you can use that both to log in here, and to transfer the authentication data to your new iPhone.


Otherwise, you will need to discuss account recovery with Meta Facebook support.


And once you regain access, request your data download from Meta Facebook, and get your data stored and backed up elsewhere.


For multi-factor authentication without using the Google Authenticator app, the built-in Apple Authenticator can use iCloud to store its data, which means it’ll work across all Apple devices associated with the Apple Account.

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New iPhone 16 logged me out of Instagram and FaceBook

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