Rented movie on Apple TV wont play

Hi, I just rented a movie on Apple TV and when I try to play it it says

You did not buy this item.

You can not re-download this.


I havent downloaded the movie though. Even if I try, I am getting the same message.


MacBook Pro 14″, macOS 15.3

Posted on Mar 8, 2025 8:23 PM

Reply
1 reply

Mar 8, 2025 9:25 PM in response to swiedema

Did you verify that the matching Apple Account is used? A mixup of accounts and optional switching between devices could be a cause for inaccessibility.

Does this title show in your recent purchase history?


Please contact the iTunes Store staff for any issues with content rented or bought from the iTunes Store.


There’s also a recent other user with the same error message. It is conceivable that the error is on Apple’s side. Just too much coincidence for my liking.

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Rented movie on Apple TV wont play

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