Download button greyed out on iCloud web access

Go to icloud web access to download a directory to local macbook and the download icon at the top right is greyed out.


[Re-Titled by Moderator]



MacBook Pro 16″, macOS 15.3

Posted on Mar 13, 2025 7:50 AM

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Posted on Mar 15, 2025 1:58 PM

ZeynepDayar wrote: Directory as in folder. I want to download the whole folder and everything in it.

You can't do that with a folder-- you can't even do that with an album. For a folder, you would have to open it, then open one of the albums, and select them all-- the download button should be active, then. Or, if this is a folder of folders…well, you get the idea. Downloading only works at the picture level.

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Question marked as Top-ranking reply

Mar 15, 2025 1:58 PM in response to ZeynepDayar

ZeynepDayar wrote: Directory as in folder. I want to download the whole folder and everything in it.

You can't do that with a folder-- you can't even do that with an album. For a folder, you would have to open it, then open one of the albums, and select them all-- the download button should be active, then. Or, if this is a folder of folders…well, you get the idea. Downloading only works at the picture level.

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Download button greyed out on iCloud web access

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