iPhone went off while updating to 18.3.2
Since then phone is unable to start. I connected it to my Pc to restore it from there but the Apple logo comes on, shows restoring progress but doesn't even even move an inch then the phone goes off.
Any help?
iPhone 14 Pro Max, iOS 18
It sounds like your iPhone is stuck in a boot loop or recovery mode. Here's a step-by-step guide to help you resolve this issue:
1. Force Restart Your iPhone:
Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:
2. Enter Recovery Mode:
- Connect your iPhone to your PC using a Lightning cable.
- Put your iPhone into recovery mode:
- Follow the same steps as listed in step 1 above for a force restart, but keep holding the buttons until the Recovery Mode screen appears (a cable pointing to a computer or iTunes logo).
3. Restore or Update via iTunes/Finder:
- On your PC, open iTunes (or Finder on macOS Catalina and later).
- Select your iPhone when it appears.
- Choose Update to reinstall iOS without erasing your data. If this doesn’t work, select Restore (this will erase your data, so ensure you have a backup).
4. Check for Hardware Issues:
- If the issue persists, it might be hardware-related. Visit an Apple Store or authorized service provider for assistance.
Axel F.
It sounds like your iPhone is stuck in a boot loop or recovery mode. Here's a step-by-step guide to help you resolve this issue:
1. Force Restart Your iPhone:
Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:
2. Enter Recovery Mode:
- Connect your iPhone to your PC using a Lightning cable.
- Put your iPhone into recovery mode:
- Follow the same steps as listed in step 1 above for a force restart, but keep holding the buttons until the Recovery Mode screen appears (a cable pointing to a computer or iTunes logo).
3. Restore or Update via iTunes/Finder:
- On your PC, open iTunes (or Finder on macOS Catalina and later).
- Select your iPhone when it appears.
- Choose Update to reinstall iOS without erasing your data. If this doesn’t work, select Restore (this will erase your data, so ensure you have a backup).
4. Check for Hardware Issues:
- If the issue persists, it might be hardware-related. Visit an Apple Store or authorized service provider for assistance.
Axel F.
Make an appointment at the Genius Bar to have it diagnosed.
Genius Bar Reservation and Apple Support Options - Apple
Unable to Restore via iTunes iPhone 14 Pro Max
