How do I unlock an iPhone locked to owner?

If it is not her Apple ID, she has given her phone to someone else and they are logged in with it

or, she has bought the iPhone second hand and she is scammed with the account still on it

If she cannot enter the Apple ID credentials, she cannot unlock the activation lock. If she is having valid proof of purchase information, she can start an activation lock support request at apple

Was the phone originally purchased second hand?

If so, it's still locked to the original owner. Only the owner of the account it's locked to can remove the activation lock. It may very well have been stolen.

If it was purchased new either directly from Apple or from an authorized retailer, she may have been conned into logging into the device using a fraudster's account.

If it was purchased new, you will need to provide Apple with the original receipt to have the activation lock removed.

It's best to contact Apple support for assistance in returning the device to its rightful owner.

No. Apple will never - EVER - give you another person's personal information. That would be a direct violation of federal privacy laws.

It sounds like the iPhone may be stolen or lost. It's best to contact Apple support for assistance in returning the device to its rightful owner.

And I believe you are correct. My first thought was that it was AI drivel, but responded anyway.

There has rather suddenly been way too much of that here. Responses that have not in any way been checked for accuracy, but instead assume AI is never wrong (it's wrong FAR more often than it's right).

I believe you're wasting your time correcting what I've come to believe is a bot.

Hello~ Drivel indeed…

~Katana-San~

It's one of my favorite words you don't see used very often.

Unrelated at all, another favorite, for no reason other than it's a fun sounding word - floozy. 🙂