Account and payment information is grayed out in settings on my iPad Air

It is only in the settings of my iPad Air (M3) that my name and subscription information is dimmed.


[Re-Titled by Moderator]

Original Title: In my iPad settings, my account and payment iformation is dimmed so I cannot enter it, why?

iPad Air, iPadOS 18

Posted on Jul 5, 2025 8:53 AM

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Question marked as Top-ranking reply

Posted on Jul 6, 2025 6:23 AM

Perfect!


The exact setting that will prevent you from signing out is at Settings > Screen Time > Content & Privacy Restrictions > Account Changes. This just needs to be set to Allow if you want to use other restrictions and then you will still be able to sign out of your account.

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Account and payment information is grayed out in settings on my iPad Air

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