My phone is not charging the battery after I updated the software to version 18.2.6. Before the update, everything was working fine. What can I do? If I run out of battery, would my only option be to buy another battery? I have already tried resetting the iPhone and restoring the original settings.
[Re-Titled by Moderator]
Original Title: Iphone 14 pro max:IOS 18.2.6
iPhone 14 Pro Max, iOS 18
Perform a Force Restart:
Post what your Battery Health is at Settings > Battery > Battery Health & Charging > Maximum Capacity.
Try with a different cord/charger
Schedule a genius appointment.
Genius Bar Reservation and Apple Support Options - Apple
Perform a Force Restart:
Post what your Battery Health is at Settings > Battery > Battery Health & Charging > Maximum Capacity.
Try with a different cord/charger
Schedule a genius appointment.
Genius Bar Reservation and Apple Support Options - Apple
dot268 wrote:
Hope APPLE reads this and get an update out quickly. My phone has been plugged in all morning and barely 88%. Sucks!
Apple will NOT read this, as you are simply posting to other users just like you. Not sure what region you are in, but if you want immediate diagnosis then you are best to take it to the Apple Store where all of your equipment can be tested to determine the cause.
Genius Bar Reservation and Apple Support Options - Apple
It is possible for Apple to perform some remote diagnostics, but I think in your case it would be to be able to do hands-on tests.
Contact Apple Support - Apple Support
Force your iPhone to restart:
If that doesn’t help, then I recommend service.
Service Checklist:
Need more help?
Click ▶︎ Check Repair Status. 🔧
Good luck! 👋🏼😉
Nothing is going to improve until you make an appointment at the Apple Store / Genius Bar or take the phone to an authorized Apple service shop for an on-site diagnosis.
You can find a list of authorized shops in your area using this link:
Constantinekickass wrote:
I also have this issue.
The update applied and rebooted my iphone wthout any notification in the middle of the day, after this my iphone 13 is not charging anymore this was a just buyed two months ago and I must say this update looks like a ransomware.
To whom I need to pay to restore my iphone to the previos version?
"Unverified" battery issue after upgrading to 18.6.2 on iphone 13 and battery went on 1% and max battery capacity is on 0%
https://discussions.apple.com/content/attachment/a485bf3a-4f51-4696-ba12-e24f2ee42d24
your battery is totally shot. Have it replaced.
Try Force Restart
Did this and it was after the update that the battery has had issues. Currently at Apple Store and they said they can't fix it given the phone can't even turn on anymore. Need to do a mid-system replacement (replacing all the inside, leaving only screen, camera and back untouched). If i didn't have apple care, it would have costed me USD 700+.
I’m having the same issue after update. Started with phone saying there was water in the port (which there never was at any point on all occasions) now it just doesn’t charge unless I hard reset the phone every time before charging. Currently still charges by wireless pads.
[Edited by Moderator]
I updated again to 18.7 and still have the problem with slow charging and not being able to charge using battery backups (even new one i bought thinking other not good). Whatever they did in beginning of August update just screwed up the charging capabilities of my iphone 13 Pro Max. Can only use direct cable to phone to charge nothing else. And i like others here have tried the resetting, etc. suggestions and nothing works.
Update to the current version which is 18.6.2
Mines doing the same thing. Tried about 6-7 different type c cords, 4 of them official apple cords a few that weren’t
It completely died and only charged using a QI charger. Up to 30% after 3 hours. I’m trying to download the ios26 update to see if it fixes it. I’ll let you know.
I’ve had this phone since January, it worked and charged yesterday perfectly fine. Until I went to work and it started draining.
it’s also drained 2% in the last 8 minutes. Idk what’s going on but this is ridiculous
[Edited by Moderator]
Unable to update
The topic of this thread is that the phone is not charging.
Please start a new post if you are unable to update the software on your phone. Include details about what model of iPhone that you have, what you have tried so far, etc.
I am also experiencing this issue and it's awful. My phone is basically useless after updating to 18.6.2. It will not charge except a tiny bit on a cheap 3rd party wireless clock charger. It won't play any podcasts or music or book. No apple charging cable works, and I keep getting the error "Battery not Recognized", despite never replacing my battery. I have an iphone 13 mini.
I have done every technical solution possible and I am in the queue for days to get call backs from a technician. Now they want to get photos to check my cables. Are you serious? Who has time to talk for days with a technican when it's obvious that the patch broke something.
(about 10 years ago, the reason I left the Pixel was for an update that ruined my phone)
I have a iPhone 13 mini. Worked perfectly fine pre the latest iOS update (18.6.2). Now my phone doesn’t charge via a lightning cable at all (either via plug in wall or via pc). The cable works with my other iPhone (which is a iPhone 14) which I have not updated to latest ios(still in 18.6.1).
why is this happening? I’ve tried a hard reset (volume up/down, right button) but not changed anything.
frustrating there is no ability to roll back updates when critical things like this happen for no explanation
My iPhone is not charging after updating to iOS 18.6.2
