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macbook air with lion not waking up from sleep

I purchase a third generation macbook air (july 2011) with preinstalled lion. It is slow to wake up from sleep (10 seconds). Sometimes when it falls asleep with shell open it wont wake back up with touch of keys (keyboard lights up but screen does not respond). If I close it then reopen, it wakes up. Problem seems intermittent.

Posted on Jul 26, 2011 11:57 AM

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165 replies

Nov 24, 2011 12:33 PM in response to Paulaski

I called Apple and they said that the pixel trailing created by use of mouse or trackpad when iMac wakes is "normal". HUH? How can that be. Next talked to somebody else who helped me reinstall Lion but problem continued. Now debating about whether to fight the crowds and haul my iMac to Apple Store genius bar.

Nov 25, 2011 5:22 AM in response to deepakvrao

Just to be clear, by design, the Air will take longer to wake up when it is left unplugged. It goes into "deep sleep" after an hour, which is sort of like Windows Hibernate. It will take a few seconds to wake up but you should notice that even after hours or a few days the battery has dropped very little. If that isn't what you are experiencing, do have it checked out. Also, if you have turned on FileVault, it will add a second or two to the wake process. However, if it is taking excessively long, or giving you a black screen, then it is likely a hardware issue. In my experience, Macs are just as prone to PCs to initial hardware defects (they are made in the same factories), but Apple's customer service is top notch, at least here in the US.

Nov 25, 2011 5:24 AM in response to awh_hkg

I disagree about the Air. It sounds like you got a defective model, as the one I purchased in July 2011 (Day 1) has been just fine, and so was one I purchased in August for a relative. I did have a wake from sleep issue on a 2010 MacBook Air that wound up being a bad logic board. After they swapped it, the problem stopped.

Nov 25, 2011 5:52 AM in response to akuska

I 'might' have resolved this.


Yesterday, itunes was not working at all because of an issue with adding folders from my network drive, but the wake was fine. Today I resolved the itunes issue, and I noticed that the Air is not waking only when I put it to sleep when itunes is working on adding files from my network drive. If I put the Air on sleep when itunes is NOT working actively, the wake is fine.


At least for the last 6 tries or so. Keeping fingers crossed and praying.


I unchecked the "Put the Drive to Sleep" box in the Power Options, that might also have been a cause.

macbook air with lion not waking up from sleep

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