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just downloaded 10.5. It gives me a blank screen for the itunes store. No error message. Internet connection fine. Have checked firewall. Any ideas?

I have just downloaded 10.5. it gives me a blank screen for the itunes store. No error message. Internet connection fine and I have checked my firewall settings. Any ideas? Or is the store blocked because of ios 5 release today?

Windows 7

Posted on Oct 12, 2011 3:19 AM

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87 replies

Oct 12, 2011 10:06 AM in response to XennOX

Did you see solution for Windows 7 and similarly Windows XP from JerryFromKrakow at: iTunes for windows - App Store's blank page - final solution

1. Fixed the itunes blank store window.

2. Also fixed the backup/sync problem.

3. Even solved the AppleMobileDeviceService.exe high cpu problem.


Please reply after trying Jerry's Windows 7 fix.

https://discussions.apple.com/thread/3280228

For Windows XP, see steve2273 fix.

https://discussions.apple.com/thread/3287035?answerId=16150610022#16150610022

Please reply to let others know what got fixed or did not get fixed by this.

Oct 13, 2011 6:31 AM in response to brocoo

Oh my god!!!!!!!!


"netsh winsock reset" It worked


For Window XP ---- Go to Acesssories --- Right click on command prompt ---- Run vista executable


and then type netsh winsock reset


enter


success


reboot your com


Yeah!!! I can access to itune store and back up my iphone now....


iOS5 I'm coming ^__________^


Thank you very much...

Oct 13, 2011 11:30 PM in response to japiohelp

Japiohelp,


This fixed my problem! Thanks.

I was getting the blank ITunes Store page, even after installingITunes v10.5. Running the netsh winsock reset command fixed my issue.

I was also having an issue where any backup of my IPhone would start and hang. After running the command, its working great again. I was able to install iOS5.


Again, Thanks for the great help. Glad I found this post.

Oct 15, 2011 11:12 PM in response to brocoo

The netsh winsock reset solution didn't work. I'm on versions 10.5 of iTunes. Yes, I did restart. I did it all over again just to see if it would work & again restarted with no fix on the store.


I first hit this issue when I downloaded 10.4 only less then 2 weeks ago. I didn't do much with it other then to get frustrated by it. I was hoping 10.5 had been fixed so was glad to do the download. Nope, it wasn't. Still frustrated but a friend pointed me to these threads and had some hope. Tried to stay at 10.5 & get it to work as I have an iPhone on order (get it around the 24th). Maybe there will be a fix before then.

Oct 16, 2011 8:53 AM in response to AliDaks

Got It Working!!!

I tried all the windsock reset ideas on various threads here but none worked. I finally uninstalled Spyware Doctor and now iTunes store is coming up. I still have Norton running. I've always used both as from experience Norton doesn't catch everything that it should. Anyway, if the windsock resets don't work try uninstalling like I did. Just don't leave yourself wide open.

just downloaded 10.5. It gives me a blank screen for the itunes store. No error message. Internet connection fine. Have checked firewall. Any ideas?

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