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IOS 5.1.1. update bug (Volume Control)

This thread concerns IOS 5.1.1. update and the subsequent loss of volume button functionality and use of internal speakers.

Please can someone help from the mac team!

It's not a jailbreak phone. only purchased in early April on O2. Updated to 5.1.1. yesterday morning and now the volume buttons are virtually redundant!. Here are the symptoms;

When the volume buttons are pressed on the home screen i get "ringer" and the speaker symbol appear but nothing more (ie. +/- volume)
When playing back from iTunes with no headphones in, I get nothing through the internal speakers, nor do the volume buttons work, nor is the volume slider visable.
When i playback Youtube content with no headphones in, I get nothing through the internal speakers, nor do the volume buttons work, nor is the volume slider visable.
With headphones plugged in sound is audible and volume buttons work.
Whilst using voicemail, (no headphones connected) i can play the message through the speakers and control volume using side buttons.

What's the deal Mac Support? I have restored the phone twice and also given the headphone jack a good blow with Servisol Duster 101.

Thanks, P

iPhone 4S, iOS 5.1, 5.1.1. upgrade

Posted on May 9, 2012 12:23 PM

Top-ranking reply

worapongtr

Level 1

0 points

Posted on May 10, 2012 6:21 AM

Same my problem after update ios 5.1.1

iPhone 4S , iOS5.1, 5.1.1 upgrade over wifi

View in context

327 replies

Jun 10, 2012 10:09 AM in response to patrickfromuk

Yeah, happened to me too...just gonna add on to the thread so it may perhaps cross Apple's minds...hopfully they will release some sort of fix because this is quite annoying...tried all methods to try and solve it but no results at all.

briasmom

Level 1

0 points

Jun 10, 2012 11:00 AM in response to Is_it_just_me

I have cleaned mine with a toothbrush without any luck maybe I need to use toothpaste on mine to work hahaha ..by the way I am in USA...I wwill find time to go to their store to see what they will tell me as I don't have any warrant left on mine...

Jun 10, 2012 5:11 PM in response to patrickfromuk

One thing I thought of was the model number... My friend has an iPhone 4 like me and I updated both our phones at the same time. My phones volume on max is now equal to hers at around 40% on the slider (her phone was not affected with this 'bug'). That means this update has reduced my phones max volume by 60%.

The difference? Her model number is MC603B, mine is MC605B. Maybe everyone should check their model number and see if it's affecting certain ones.

Andy.

reneem25

Level 1

0 points

Jun 10, 2012 9:41 PM in response to patrickfromuk

I am having the same volume bar/volume problem since my update to 5.1.1. I just got this **** phone, where's the fix? I am sure Apple is aware of the problem by now.

Julras

Level 1

0 points

Jun 14, 2012 3:48 AM in response to patrickfromuk

Just adding my name to the pot.

iPhone 4, iOS 5.1.1

Jun 14, 2012 7:00 AM in response to Julras

Not sure how many days it's been but since cleaning the docking port with a soft toothbrush but I have had no volume issues since. I know others have posted no success after trying this fix. I hope I continue to be one of the lucky ones.

That said I wonder if we will se a fix before the 6.0 launch which is rumored to be soon

Jun 17, 2012 10:22 AM in response to patrickfromuk

I have had the ipad 3 for a month now and I have the same volume problems. I have tried just about everything. In some cases sound does come back but its intermittent. At times I have waited for the Ipad to cool down. That seems to work but then while I am using spotify the sound goes out again. With the headphones on the sound works with no problems. Its the sound coming of the speakers where its having an issue. I hope apple fixes this soon. I am still under warranty so I will most likley take it to Genius bar.

Jun 18, 2012 3:42 PM in response to reneem25

Same my problem after update ios 5.1.1

iPhone 4S

Jun 19, 2012 9:40 AM in response to patrickfromuk

Has anyone tried this link below? I have seen where this fixes this issue. I am tinking of trying it.

http://www.youtube.com/watch?v=cJg7qp_TzqM

crushomc

Level 1

0 points

Jun 19, 2012 2:05 PM in response to reservado5

Yes this absolutely worked for me. iPhone 4 same problem as original after updating to 5.1.1. Did this trick and it works great. No problems so far

goryog

Level 1

0 points

Jun 20, 2012 10:14 PM in response to reservado5

Tried that one, but you need to have a jailbroken device. It works perfect.But all my accesories are not working anymore like the VGA output, Camera connection kit and Djay SPIN controller...

I'm a technician doing jailbreaking, rooting phones.

Done restoring. downloaded ios 5.1.1 twice on different computers without jailbreaking, found out that the sound will not work if there are no accesories connected...

Conclusion: There are conflicts betwwen the sound and accessories. Its a bug on ios 5.1.1.

Read the last NOTE: Deleting the 'com.apple.iapd.plist' may effect the functioning of hardware accessories that go with various apps, such as FM transmitters and Nike accessories, etc.

Jun 21, 2012 12:16 AM in response to patrickfromuk

(This is USA Texas)

I have the same exact problem. I didn't have this problem till just right now when I tried to listen to music on my phone. I hope their will be a quick fix because I'm going to be upset for a long time because I can't watch youtube videos, listen to music, or anything of that nature. Please fix ASAP

Jun 22, 2012 10:35 PM in response to patrickfromuk

I ended up taking my iPad to genius bar showed them when I toggled the volume that it clearly showed the headphone volume even though no headphones were plugged in. They gave me a new iPad on the spot. No questions asked. I only had the iPad for 2 months and I bought it online.