iPhone 5 wifi issues
My iPhone 5 connects to wifi networks and remembers them, but receives absolutely zero data through the network. LTE and 3G no problem... Off to the repair shop (after 3 hours of ownership...) or any ideas??
iPhone 5, iOS 6
My iPhone 5 connects to wifi networks and remembers them, but receives absolutely zero data through the network. LTE and 3G no problem... Off to the repair shop (after 3 hours of ownership...) or any ideas??
iPhone 5, iOS 6
does anyone here understand the console logs. I took this just now:
Sep 22 21:56:40 Smileypika-X kernel[0] <Debug>: IO80211AWDLPeerManager::interfaceStateChange get infra channel valid 0 infraChannel 0 flags 0 didChange 1 _stateFlags 5 strategy 0 masterChannel 6 syncConfigured !channelConfigured
Sep 22 21:56:40 Smileypika-X kernel[0] <Debug>: enable 0 _allow_non_infra 0 _enable_mdns_trigger 1 _stateFlags 5
Sep 22 21:56:41 Smileypika-X configd[49] <Notice>: Captive: CNPluginHandler en0: Inactive
Sep 22 21:56:41 Smileypika-X configd[49] <Notice>: network changed: v4(pdp_ip0:178.100.175.61, en0-:192.168.1.97) DNS! Proxy-
Sep 22 21:56:41 Smileypika-X configd[49] <Notice>: network changed: v4(pdp_ip0:178.100.175.61) DNS Proxy
Sep 22 21:56:41 Smileypika-X mDNSResponder[39] <Error>: DeregisterInterface: Frequent transitions for interface en0 (192.168.1.97)
Sep 22 21:56:41 Smileypika-X kernel[0] <Debug>: 024361.615 IO80211AWDLPeerManager::setAwdlQuiet flags 5 quiet -> 0
Sep 22 21:56:41 Smileypika-X kernel[0] <Debug>: 024361.615323 wlan.A[4504] AppleBCMWLANProximityInterface::setSYNC_ENABLED(): ON
Sep 22 21:56:42 Smileypika-X kernel[0] <Debug>: IO80211AWDLMulticastPeer::queuePacket ff:ff:ff:ff:ff:ff alllocate queue for ac 0
Sep 22 21:56:48 Smileypika-X wifid[14] <Error>: WiFi:[370040208.247634]: WiFi unquiescing requested by "locationd"
Sep 22 21:56:48 Smileypika-X wifid[14] <Error>: WiFi:[370040208.257339]: WiFi unquiescing requested by "locationd"
Do you think these 'Network changed' logs are related to the problem?
For what it's worth just replaced mine (they had replacement stock, although software assigned to carrier which was interesting) and it works fine. Apple Store still a zoo, but ultimately pretty happy with how it all went down. Possible that a software patch will introduce a workaround but I'd suggest going and getting working hardware.
I will share what worked for me. I changed the 5 Ghz and 2.4 Ghz bands to same router name and also changed the channel the wifi was on. I recommend changing channels and applying settings on router. It eliminated my problem. This usually cures most wifi issues in my household.
you know..saying things like "Biggest problem was understanding the guy over the phone, they are in INDIA!".. is not only racist but stupidly unneccesary....considering 1. he speaks 2 languages. 2. they are used to british accents so you are probably the one hard to understand 3. the guy not only solved your problem .. but as you said "It was the simplest grade school technique I ever seen!" I bet you are a republican.
Next time you have a problem...don't call the Indians to help you.. just buy a new phone... because obviously Smart phones aren't for you.
Hi, what I meant was that the phone is within two weeks of purchase so you can get a total swap of a new retail boxed one or one from the Geniuses that will eventually be refurb end ones but since the phone is new, all phones are new. I have to think that the genius replacement models are bug free.
Strong Indian accents are hard for me to understand over the phone as well. Lets stay on topic.
My wife and I are having wifi issues as well. iPhone 5, White 32 gig, and Black 64 gig. Both are able to have a semi
stable, if slow, connection to the 2.4 ghz band but will not hold a connection on the 5 ghz band at all. Every minute or
so the phone reverts back to LTE, then after a short time will go back to wifi.
We are working on some network tests right now, but this is obviously a iPhone 5 problem as both iPad 3s are using the
5g band flawlessly.
Just wanted to add to the post count so that hopefully apple takes notice.
If I find anything that works I will post, but to be honest, I'm not too hot on the idea of mickey-mousing my network
when this is obviously on Apple's side.
I just got off the phone with apple after about 3 hours today. the thing that i found for my situation is that any download that is initiated with wifi can end with LTE. my problem was downloading music from itunes match. i started downloading a bunch of albums with wifi, and when i went out of range, instead of stopping the downloads (even though cellular data was turned off), it continued with LTE for a bunch of albums and blew through a bunch of data - more than my plan allowed for. call apple and let them know you're not happy about it, and im sure they'll get everything squared away (fairly) quickly.
Well, went to the Apple store and they swapped out my handset for a new one...works on wifi beautifully!
Sees all the access points in the neighborhood, my first handset wouldn't see my own router unless I was in the same room.
This confirms to me there was a hardware issue...maybe a bad wifi radio?
I'm happy. I'm also curious to see how apple handles the growing number of upset customers.
Good luck all!
I feel you but he deserves it 😁 i wonder if anyone bothered to back up their old phones and then use that backup for the new iphone5... that is what i did and did not have any wi fi issues, all my old settings were back including all my saved wi fi locations
Went to Apple Store and a Genius swapped out my device for a replacement device. Set up as a new phone at first to see if the issue had been resolved, and it worked fine. Then did a Restore from Backup to get all my old data back. Everything works fine now.
Definitely a hardware issue, for me anyway.
But WE are the customer, so, "CUSTOMER" support should fluently speak the language of the CUSTOMER. There you are, defending every forgiener you come across as if they need defending. I bet you are a Democrat. I bet you believe in global warming and global economies and wind power and outsourcing our jobs as a good thing. I just nearly lost my job as an American call center employee because T-Mobile decided to pull out because it's cheaper to pay $1/hr (yes $1/hr), to Phlipinos to read from scripts they won't stop reading from because they hardly speak English. The fact that this guy managed to fix the issue was A) only a partial fix, because I can't run around asking McDonalds and Starbucks to rename their router for me, and B) blind luck. Most likely, it was off of a script they guy was reading from.
I got lucky because my employer managed to land a new client 4 days before I was out of a job.
When I purchased my iPhone 4, the camera flash didn't work out of the box, I made the appointment and went to the store, and they did swap it out with a new phone, but, it was from the back of the store in an OEM box without accessories like charger, earbuds, etc. I was told all exchanges are done with new phones, and that my phone would be refurbished, and sold as refurbished even though it was less than 1 week old when I exchanged it.
funny as after waited 12 hours and being second in line at Apple store i traded my black 16gb 4s for a shiny new white 32gb.
we are on ATT here in Ct.
no wifi issues at all but terrible standard 3g/4g/LTE....it was always slow going back to 3gs at our condo but this iPhone 5 is non existent EXCEPT for the wifi which works.
very wierd and hoping a software issues works its way out as i am a windows guy and other then iTunes and iPhone I am lost with Apple. Now my wife and girls left our family plan and went to Verizon and they get service all over house fine. So it has to be ATT correct?
and adding to post count also so you all with wifi issues get apple to lok at it and quickly too.
Good Luck to ALL
Yeah. Same here. It was working poorly yesterday but got worse and worse. Now it just doesn't work on wifi. I've tried 2 different networks. No go. Speedtest.app doesn't even ping. I'll get bursts of usable data connection but a few seconds at a time. Going to try and reset the network settings. I hope 6.0.1 comes FAST.
Just to add my own experience here to the many others. My iPhone 5 crawled along on my home wifi (I have the latest Time Capsule). I was getting 0.2 Mbps average speed with 10 attempts using Speed Test app. After switching off WPA2 Personal security I got 37 Mbps averages speed with 10 attempts! I am in Japan and have a fast internet connection.
I reckon this is a software issue related to using Wifi with secuity settings in place. Let`s hope for 6.01 soon to address this issue.
iPhone 5 wifi issues