iPhone 5 wifi issues
My iPhone 5 connects to wifi networks and remembers them, but receives absolutely zero data through the network. LTE and 3G no problem... Off to the repair shop (after 3 hours of ownership...) or any ideas??
iPhone 5, iOS 6
My iPhone 5 connects to wifi networks and remembers them, but receives absolutely zero data through the network. LTE and 3G no problem... Off to the repair shop (after 3 hours of ownership...) or any ideas??
iPhone 5, iOS 6
I have worked around that issue for now. I would loose internet connection after few seconds on WPA2 as many of us but what seemed helped me is on page 12 where somebody mentioned that the problem is in AES algorithm. But he said change settings to TKIP and AES in router, in my case it didn't worked. same issue. Tried TKIP only and it worked flowless since then, after few hours tried changing to AES only, same problem - loosing net after few moments, so the problem is with AES. Back on TKIP and all works great.
I changed one setting in my router (DIR-615):
WPA mode: WPA2 only. (left unchanged)
Cipher Type : TKIP and AES chnaged to TKIP only
everything else left untouched
so my connection is secured and no more connection dropping. WiFi works fast too.
Thanks for that but my netgear router shows no option for TKIP or AES just WPA-PSK+WPA2-PSK? This sounds like its a software issue, but not sure why some poeple are finding replacing the handset works?
I am also having very similar WIFI issues with the new iPhone5 32GB Black. I have read all the other complaints about this issues, and tried the few fixes that were suggested, but nothing seems to work.
LTE works perfectly, 3G works fine as well. I have tried connecting to both G & N wireless and both 2.4 & 5 GHZ but with no luck. I would tend to think this is a software issue, however, I am hoping that Apple will release either an update or a fix, ASAP, after upgrading from a 4S with no issues I am slightly aggrivated with the new iPhone5 and the wifi issues.. Come on Apple... Must every new release have some type of "Gate" Headline.. (Anntenta Gate, Whitegate, Mapgate, and now Wifigate!
If you uare having Wifi issues, please post it here, the more users that complain hopefully the quicker a fix will come..
DONT!!! take back the phone... this is a software issue and not a hardware one.... I dont think apple tested this that well. dont forget WPA2-AES is the only serurity per Wireless 802.11n standard that will get you those high wireless data rates. (that or no security)....
only thing you can do is hold tight for a fix... or try no security, or WPA-TKIP (if you do TKIP you loose the 802.11n rates so just be aware)
I do enterprise wireless for a living and lots of companies have gone thoguh similar issues.
I noticed right off the bat an issue with my iPhone 5 but its a bit different. If I use 802.11g it works fine, but when I switch to 802.11a, its terrible. slow thruput and constantly dropping off the network. Its not a coverage issue, I have multiple 802.11a devices in the same room that are rock solid in terms of signal strength and thruput.
I'd like to believe it's a software issue, but take a look at my situation:
2 iPhone 5's purchased on launch day, (1) 16GB Black (1) 16GB White.
My wife's White iPhone 5 has had zero drops or connectivity issues on our WPA2 Home wifi network since getting the phone on Friday.
My black iPhone 5 on the other hand, has had issues since day 1. WiFi shows as connected, IP address is assigned from router, however no data seems to be transmitted to and from the phone. Only remedy is to a) reboot the phone b) forget the network and join again; both solutions last for about 5 mins of browsing before it goes back to limited or no connectivity - all the while showing my phone as still connected to my wifi network.
Brought the phone into the Apple Store for a restore; brought it home and within 5 mins the same issue was replicated. They've made a note on my account and I'll be bringing it back to the store today in hopes that I have more luck with a new device.
Super frustrating.
Well after finally giving in to the frenzy that is 'the iphone' i'm feeling somewhat dissapointed!
I received my iphone 5 on Friday , and the wifi makes my AOL dial up connection of the early 2000's seem stable!
I almost expect to hear a dial tone when trying to connect to my wifi 🙂
...at home its average at best with the occasional loss of signal - at work it cant even connect to the wifi router
Not really a great start considering the cash we have to cough up for this 'holy grail' piece of kit, and to add insult to injury my 2yr old htc is sat there laughing at me with its full strength wifi signal !
apple, can we please address asap
kind regards
a somewhat deflated apple sheep
baaaaaaaaa
I just want everyone to know my experience with this wifi issue.
I too was experiencing slow intermittent wifi but just assumed it was my ISP and not the new iphone 5. I then started hearing about the widespread wifi issues and decided to download the speedtest app and see for myself.
1. First try, average of 17mbps. Not bad.
2. Second try, .75 mbps. Horrible
3. Tested my iphone 4, 15.4mbps.
4. Tested both side by side on same network of course - iphone 4 got 16.8 and the 5 got 2.3
5. Then did another test right after with the 5 again - 16mbps back to normal.
I want everyone to know that I don't think it's an isse with WPA2. I use a wide open, security free wifi at my house for all my devices. ps3, iPad, iPhones, iPods, Apple TV, macs etc.
NONE, have any issues except the iPhone 5.
PLEASE be a software fix and not hardware. I've already taken my phone back once for screen issues and build quality.
I am also experiencing fast battery drain like many others. Just typing this reply has dropped my battery 5%!!! That's just unnacceptabel.
I have been a huge apple fan for years and have given them plenty of my money. I really don't want to ditch the iPhone, but if these symptoms are hardware related, I might just return for a refund and move on. Sad
Had the same problem. Upgraded to ios 6 and couldn't connect to wifi anymore. I tried everything Apple suggested and nothing worked. I finally just reset my router and upgraded the firmware and walla everything is working...
I just tested my iphone 5 with the speedtest app and it only got 2.2 mbps download and when i try using the speedtest app on my galaxy tab, the download speed goes up to 4.5 mbps and I've been trying it a few times.
I am having the same issue as others. I have a really nice asus diamond rt-56u router and the wifi performance on my iPhone 5 I terrible. I tried both my 5ghz and 2.4ghz connection. My iPhone 4 works great along with iPad,kindle fire,laptop, etc. I am using wpa2 encryption. Is the consensus we are waiting for an update from apple on the situation?
It's mixed. For the WPA2/AES issue, some peope have reported that replacement hardware has fixed their issue. The majority, however, report that the problem persists after hardware swap. I'm giving Apple a week to release a software update to fix the issue. If they don't, then I'm returning two iPhone 5's.
We bought 2 iPhone 5s and my wife's phone is working fine on wifi while mine would not work in wifi at home. The speed is slow and dreadful. We saw a major difference of speed on both phones. My wife was getting over 10 MBps and I got only 2-4 MBps on the same home network. It *****!!! Apple needs to fix it quickly for apple loyals like us.
Wow. In reading through these posts it seems that a lot of people are having the same problems. My brand new iPhone 5 will not even locate wireless networks. I don't think, in my situation, that this is a software problem. The iPad 3rd gen is running on iOS 6 with no problems. My iPhone 4S worked flawlessly on iOS 6. My wife and both have Macs and connect and work great. There are 3 people in my office with an iPhone 5 and their WIFI works flawlessly. I have an Apple Airport Extreme at home and if I'm in the same room as router it works but just super slow and then drops out. Usually when you turn WIFI on you can see any and all networks in the area, not on my iPhone 5. It won't pick anything up. Just to add to the discussion. I have tried any and all "restores/resets" that are out there. I have reset the router, made sure firmware was up to date, changed settings and nothing has fixed the problem. I have reset from the phone, restored from iTunes, set up as a new phone, etc... I saw on another thread that some users have used this link( http://www.chipmunk.nl/klantenservice/applemodel.html/ ) to find out when their IPhone 5's were manufactured and what they have found in their research is interesting. IPhone 5's that were manufactured in the 37th production week in September at the C3 (China) factory have been having the majority of issues with WIFI connectivity.
I just spoke with a very sweet lady at Apple Support and she spoke with 3 Senior analysts who suggested to "set up a repair" where they exchange the phone for you. I am heading to my local Apple store this afternoon and will comment on whether the replacement device fixes the issue.
If you are experiencing the same issues or anything similar, take your device to Apple for an exchange. The information stored in your device could help them diagnose the issue and help others with the same problem.
I will say this, even with these issues... this device is amazing and other than the WIFI issues this iPhone is literally the best one yet!! Thankful for how this device helps and is SO much easier to use than any other device that in all reality is an iPhone knock off.
Ok I'm comparing the wifi signal between iPhone 4 and iPhone 5. Inside my house I get good reception for both phones. I tried speedtest.net and pretty much the same speed. Now when I'm outside my house at the same spot my iPhone gets a good reception however, my iPhone 5 fluctuates sometimes it works and sometimes it doesn't. I tried speedtest.net and was getting good reception for iPhone 4 but a weird fluctuation signal on the iPhone 5. I also tried this at my job where I have to log in to use the time Warner wifi hotpot. At the same spot I'm able to browse using my iPhone 4 but unable to do so on the iPhone 5. I also tried it at a McDonald hotspot. Inside both works fine but outside McDonald , say the sidewalk, only the iPhone 4 would have a reception.
iPhone 5 wifi issues