iPhone 5 wifi issues

My iPhone 5 connects to wifi networks and remembers them, but receives absolutely zero data through the network. LTE and 3G no problem... Off to the repair shop (after 3 hours of ownership...) or any ideas??

iPhone 5, iOS 6

Posted on Sep 21, 2012 2:22 AM

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4,660 replies

Sep 30, 2012 1:53 AM in response to tobifs

Ok, I'll add my story and data point to the discussion. I have had issues with the iPhone 5's WiFi from day one. I knew there was something wrong since none of my other iDevices have had any issues with WiFi for 5 years. and of course like everyone else I tried everything to get it to work and then Googled to find many others having the same issues. Here is my set up....

iPhone 5, iOS 6, AirPort Extreme (latest gen, dual band), WPA2.

I have no issues with my iPhone 4 (iOS6 on 2.4 GHz) and 3rd gen iPad (iOS6 on 5GHz). I cannot connect my iPhone 5 to the 5 GHz band of the network unless I am close to the router. As soon as I walk away the signal is dropped and Network forgotten until I get close to the router again. However I have found that the 2.4 GHz band works just fine. Not acceptable but at least I can play with my phone for now. I'm torn over just running on the 2.4 band or going through the pain of returning phones until I get one that works. This *****!

Sep 30, 2012 3:03 AM in response to john@7129

One additional note. It appears that the range while on the 5GHz band is my main issue with my iPhone 5. If I am close enough to the router then everything works fine with WPA2 encryption. I do not ever have any issue with my iPad while on the 5GHz band, but it is a larger device with what I would assume is a larger antenna. I cannot compare with my iPhone 4 since it only runs on a 2.4GHz network with no issues. So for now I will just keep my iPhone 5 connected to my 2.4GHz Network and wait to see if there is a software resolution to this.

Sep 30, 2012 3:11 AM in response to tobifs

Recently upgraded to iOs 6 and all my problems started. I get a Wi-Fi connection on both my iPad 2 and iPhone 4, but the connection is extremely slow and sporadic and is virtually useless. Trying to log onto this site with my iPad was impossible, so aborted the attempt and am now using my PC (same router, with high speed connectivity and no problems). None of the apps that connect via WiFi work properly. So basically, since the upgrade, my iPad is useless to me and my iphone only makes calls... I am so sorry I upgraded. Do I try downgrading to iOs 5 (seen a few sites on how to attempt this) or wait patiently for Apple acknowledge the problem and do something about it? Otherwise, my iPad will make a very expensive placemat...

Sep 30, 2012 3:31 AM in response to Appleakis

cant understand why Apple come up with updates and it always turns out that their updates make everything else out of date and unusable!

best thing to do is wait for their fix for ios6 . I have only decided to get a refund on my iphone 5 as I am within my entitled return period as I bought online from apple but as and when they fix things only then I may buy the

iphone 5 again but as it stands they will pick up from my home in a couple of days and then just refund me.

Will stick with my IPHONE 3Gs as no problems with that and yes old things are the best!

Good luck all! take care!

Sep 30, 2012 4:01 AM in response to tobifs

Hello all,


I had the same "slow wi-fi" issue with my iPhone 5. Took it to the Genius bar. The guy instructed me to restore the phone back to original settings and then set up as a new phone (compared with restoring from iCloud). I followed his instructions ... ended up still having a slow wi-fi problem. Went back to Genius bar yesterday and they replaced the phone. Last night I ended up having the problem on the NEW phone as well.


My current solution: In an attempt to fix it in frustration, the first thing I tried was "forgetting" my two wi-fi networks on the phone (2.4Ghz and 5Ghz) and put them in manually by typing in the network name and password. This worked for me.


After confirmation that my phone's wi-fi was still working, I took an extra step and set up my router to use static DNS servers ... an idea that was prompted from this article: http://osxdaily.com/2012/09/27/iphone-5-wifi-problem-fix/


Good luck out there.

Sep 30, 2012 4:34 AM in response to tobifs

Yet another Apple product I have purchased and does not work out of the box. Upgraded on Friday and not been abe to maintain a wifi connection for more than a few minutes. Loose the connection every time the phone sleeps. Does not remember networks, does not join a network even with the right password AND even if I can get connected to my router I get download speeds of 0.5MB on my 60 MB broad band connection. Nice one Apple another triumph. No doubt in a few weeks time we will have a statement from Apple saying it is all the users fault for not wearing the right colour pants whilst holding their phone and in a couple of months we will get a firmware fix. Time to trade in for a samsung I think.

Sep 30, 2012 5:30 AM in response to i_Mike

Thanks for the video because what it shows is that your router has MAC filtering on. There is not a problem with the iPhone, the conect and disconnect is what happens when a devices MAC address is not allowed to connect to the router.


Check to make sure that your iPhone 5 MAC address is set in your MAC Filtering. So you know, MAC filtering really offers little security. What you video shows is exactly what happens when s device's MAC address is not on a typical consumer router's MAC Filtering LIST.


Enter the iPhone's MAC address into your filter list or consider turning off MAC FILTERING. There is some debate of the usefulness of MAC filtering so you have to decided for yourself. Today, MAC spoofing is easy.



This video shows that the iPhone's MAC address is not in the MAC Filtering Enable User LIST. Consult your Router's Manaully about how to set MAC filtering options properly.


It would also be helpful to show or let us know what router it is, is it an Apple Router (Access Point/AP)?


As I have said in serveral post, there is not iOS6 WIFI issue or iPhone5 WiFi Issue.

Sep 30, 2012 5:52 AM in response to tobifs

I restored my iPhone 5 to my iPhone 4S's backup - and what I have seen is each day when I return home from work - the phone attaches to my WPA2 Wi-Fi on my Airport Express successfully, but I cannot browse anywhere or do anything Internet related. I turn off Wi-Fi in settings and turn it back on and then it begins to work again no problems for the rest of the evening. Absolutely no problems when using it via LTE or 3G (Cellular) just on Wi-Fi, and so far I have only noticed it while at home.

Sep 30, 2012 9:00 AM in response to tobifs

I have iphone 4 and iphone 4s iphone 5.

iphone 4 cogia told me not good and that's why my phone was losing coverage,

iphone 4s battery did not last me because I used a lot.

And here I have to update all routers in my city to use my iphone.

I think it's okay.

And speaking only of the maps is much less serious than this.

Because we play the wifi in our homes that go well with all the other teams. Why is not apple adapting to their consumers?

ENOUGH

Sep 30, 2012 9:08 AM in response to tobifs

Because we have food head.

This and other company does not accept.

I admit I was a fan of apple, but my economy and welfare is over.

the only solution I get is 200km me to go to my nearest store.

We sell to get good service and it's all lies and marketing.

Studied as eating only head to people like me.

Today I realized that the technical servcio worthless telling you to update all ruoters which use the iphone.

Are you crazy

I get that serious?

Please it's like I buy a lot makes coherent road noise led him to the shop under warranty and I have to say I paved my country not to ring.

As far as we have come to the madness?

Please do something to stop this scam consumers.

Sep 30, 2012 9:12 AM in response to tobifs

Do not think about it what we are doing.

Numbers we have launched a product without testing it thoroughly to avoid losing market compared to other brands.

And we all ran and bought it. I include myself saying that we lost the lead, and with this scam I awakened from my stupidity.

I'm dumb and I feel cheated. It is the third time I try stupid in superior technical service.

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iPhone 5 wifi issues

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