Apple Maps - My business location is wrong, and I don't have any iDevices to fix it

My customers are getting ****** off at us because they're constantly getting lost and are late for their classes. I've tried the other solutions in the forum (Yelp, Localeze, Tom Tom) to no avail. I then called Apple, and they informed me that Apple Maps has no contact emails or phone numbers where we can get the problem worked out directly.


I'm hoping I have more luck here.


My business is:


Pepper's School of Music

San Antonio, TX 78260


I believe Apple maps is sending people to the middle of the neighborhood, but I haven't seen the exact location because I don't currently have an iphone.


Here is where the marker should be:


Google Maps - http://goo.gl/maps/YMkIW

Bing Maps - http://binged.it/121qDFC

Mapquest - http://mapq.st/UOBekp



Could one of you awesome members please correct the marker in your maps app? Or could someone from Apple Maps please contact me directly?


Thanks so much

Apple Maps-OTHER

Posted on Dec 9, 2012 5:03 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 9, 2012 5:58 PM

Barrett,



To Further add to this,


In Apple Maps iOS6


If you key in:

Pepper's School of Music

San Antonio, TX 78260


It plots to 119 Mountain Echo

Timberwood parl Texas, 78260



.

.

.


However, if I key in:

Pepper's School of Music

27514 Timberline Dr.

San Antonio, TX 78260


Maps finds the address correctly.


Is there another Pepper's school of music.

Is the Mountain Echo address completely inappropriate? Did you move? If so, I can report that as incorrect.


-Alan

78 replies

Oct 23, 2013 10:43 AM in response to randers4

Hi Randers4,


My company is actually having this same problem. A previous employee listed his home address and personal phone number as our companys. When you search Owera Vineyards on the apple maps, we are listed as 4550 Linclaen Rd Cazenovia, NY 13035-9576 with a phone number of 315-815-5026.


Our correct listing is:

5276 East Lake Road

Cazenovia, NY

13035


phone: (315)-815-4311


I saw a few other apple users have had this problem and you were able to help them. We would be so grateful if you could point us in the direction of getting this problem corrected. Thanks!

Oct 29, 2013 6:02 PM in response to randers4

Mybusiness location is wrong also, the red pin is correct but the list directions and the navigator is copletely wrong, address is 4211 s 37th st phoenix az 85040, all you need to do is keep straight and you will find us to the right. your maps is saying turn on the first street, make right on 36st and it leads to a empty office building, please apple change this it is hurting my business we work on appointments this needs to be changed as soon as possible, thank you

Nov 1, 2013 9:06 PM in response to bpepper0822

I am also having a problem I have tried many times to update the pin location and address for our business. Is there a site where I can update this info or someone here that knows how to update it. At one time someone called me about updating it and I explained very clearly and had them repeat what they heard and somehow it's even worse than it was before. Any help would be greatly appreaciated. Our phone number is 518-636-8259 and our web page is http://www.rollestonelectric.com


Our business is

Rolleston Electric

2664 County Rd 17

Granville, NY 12832


But our business is showing up as

Rolleston Electric

17 County Rte-28

Granville, NY 12832

Dec 9, 2013 7:37 PM in response to bpepper0822

I am having the same problem! I moved locations about 4 months ago and I get calls all the time from people that can't find the place. Can someone point me in the right direction?


My business is:

SLC Guitar

4700 south 900 east 41-C

Salt Lake City Utah, 84117


It is incorrectly showing up on apple maps as:

SLC Guitar

1175 westminster Ave

Salt Lake City Utah, 84105

Feb 10, 2014 10:11 AM in response to bpepper0822

We have been trying to get our location corrected for over a year. We finally got a call from Apple about 6 months ago and they said they are aware of the wrong address and would have it fixed in a couple of months. It is still incorrect.

Our business name is The Orchard. We are a wedding venue and every Friday, Saturday and Sunday we have from 200 to 400 guests trying to find us.


Our address is:

100 Orchard Lane

Azle, TX 76020


Google Maps - http://goo.gl/maps/KNYf6

Bing Maps - http://binged.it/1bOgHFt

Mapquest - http://mapq.st/1fU7Scv


Thank you in advance for any help expediting this!!!

Feb 18, 2014 4:53 PM in response to andrewsho

We are also having this problem, and don't have any i-devices.


We moved in December of 2013.


OLD info:

Roman Paradigm Massage & Therapy

3097 Moorpark Ave, Suite 100

San Jose CA 95128


NEW, CURRENT info:

Roman Paradigm Massage & Therapy

1520 Parkmoor Ave

San Jose, CA 95128


Our apple-using clients are very upset that "apple maps" is sending them to the wrong place. Please help?

Mar 15, 2014 5:40 PM in response to bpepper0822

I am looking for help. I have a new business and apple maps is taking my students to the wrong location. Currently when someone searches for One Down Dog in the maps it takes them to:

2815 W Sunset Blvd

Los Angeles, CA 90027


We are actually located at:

4343 W Sunset Blvd. #208

Los Angeles, CA 90029


Our address is currect on Yelp and all other platforms. I have attempted to report a problem in numerous ways through the app on several occasions. This is costing my business and my students arrive ****** off for yoga. Not a good combo.


I've noticed some people in this forum have had some success and I'm wondering if anyone has suggestions on how to get this addressed, and quickly!!

May 5, 2014 2:21 PM in response to Alan Edinger

Hello,


I am having a similar problem. The addition of a new highway recently changed the address of my business. The new, correct information is:

Mainland Inn

17 Mainland Rd

Harleysville, PA 19438


When you type "Mainland Inn, Harleysville" it gives correct directions but registers as 17 W Main St...


When you tpye 17 Mainland Road, it directs people about a mile away from the actual business. Any help would be greatly appreciated!


Thank you.

May 5, 2014 2:21 PM in response to andrewsho

Hello,


I am having a similar problem. The addition of a new highway recently changed the address of my business. The new, correct information is:

Mainland Inn

17 Mainland Rd

Harleysville, PA 19438


When you type "Mainland Inn, Harleysville" it gives correct directions but registers as 17 W Main St...


When you tpye 17 Mainland Road, it directs people about a mile away from the actual business. Any help would be greatly appreciated!


Thank you.

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Apple Maps - My business location is wrong, and I don't have any iDevices to fix it

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