Apple Maps - My business location is wrong, and I don't have any iDevices to fix it

My customers are getting ****** off at us because they're constantly getting lost and are late for their classes. I've tried the other solutions in the forum (Yelp, Localeze, Tom Tom) to no avail. I then called Apple, and they informed me that Apple Maps has no contact emails or phone numbers where we can get the problem worked out directly.


I'm hoping I have more luck here.


My business is:


Pepper's School of Music

San Antonio, TX 78260


I believe Apple maps is sending people to the middle of the neighborhood, but I haven't seen the exact location because I don't currently have an iphone.


Here is where the marker should be:


Google Maps - http://goo.gl/maps/YMkIW

Bing Maps - http://binged.it/121qDFC

Mapquest - http://mapq.st/UOBekp



Could one of you awesome members please correct the marker in your maps app? Or could someone from Apple Maps please contact me directly?


Thanks so much

Apple Maps-OTHER

Posted on Dec 9, 2012 5:03 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 9, 2012 5:58 PM

Barrett,



To Further add to this,


In Apple Maps iOS6


If you key in:

Pepper's School of Music

San Antonio, TX 78260


It plots to 119 Mountain Echo

Timberwood parl Texas, 78260



.

.

.


However, if I key in:

Pepper's School of Music

27514 Timberline Dr.

San Antonio, TX 78260


Maps finds the address correctly.


Is there another Pepper's school of music.

Is the Mountain Echo address completely inappropriate? Did you move? If so, I can report that as incorrect.


-Alan

78 replies

Aug 26, 2014 1:52 PM in response to bpepper0822

I have the same issue and do not have an iDevice to correct it. Our practice has built a new hospital on a previously empty lot and Apple Maps has marked our location incorrectly on the wrong side of the highway.


The address is:

Center for Veterinary Specialty + Emergency Care

2700 Lake Vista Drive

Lewisville, TX 75067


And this is a screenshot of the accurate marker on a map:


User uploaded file


https://www.google.com/maps/place/2700+Lake+Vista+Dr,+Lewisville,+TX+75067/@32.9 958314,-96.966066,17z/data=!3m1!4b1!4m2!3m1!1s0x864c2ede241131a7:0x2bf79cff9b15e 2c8


Thank you for any help!


Daisy Martinez

Dec 8, 2014 9:55 AM in response to bpepper0822

Hi,


Our Address is showing up in the incorrect location on apple maps and its creating an issue with our customers , as our events are appointment driven. Well customers have been late and not able to attend the events on time due to apple maps sending them to the wrong location.( about 5 -7 blocks away)


Here is our website with proof of address
realescapegame.com/sj-mroom


Our Address: 777 N. 1st St San Jose Ca, 95112
Business name Quadra Escape - Real Escape Game -SJ



Google maps : https://www.google.com/maps/place/777+N+1st+St,+San+Jose,+CA+95112/@37.3505854,- 121.9016618,17z/data=!3m1!4b1!4m2!3m1!1s0x808fcb9203add04f:0x96f2d1d39e8c8f66


Yelp: http://www.yelp.com/biz/real-escape-game-san-jose


Please help.

Jan 15, 2015 8:03 AM in response to andrewsho

Hello Andrew!


I really need your help to get our address correct as our guests are going to our old address. My salon's name is G Michael Salon and we are currently located at: 16095 Prosperity Drive, Suite 400, Noblesville, Indiana 46060. We moved from our Carmel, Indiana address a little over 3 years and recently new guests have been taken to our old address which about 20 minutes away from where we are now. Here is our old and new address. I have already moved the marker numerous times and wait, but to not avail.


OLD ADDRESS: 600 East Carmel Drive, Suite 233, Carmel, Indiana 46032


NEW ADDRESS: 16095 Prosperity Drive, Suite 400, Noblesville, Indiana 46060.


I really appreciate your help! Have a GREAT day!


Joe

G Michael Salon

Mar 12, 2015 9:32 AM in response to andrewsho

Hi Andrew!

I've been trying to update our company's pin location for nearly TWO years!!

All of our account profiles have our correct location, but when you type in the physical address the pin itself drops in the wrong location.

Company Info:


HomePro

1325 Capital Parkway Ste 117

Carrollton, TX 75006


Please Please Please help. We're losing customers everyday.

Thanks!

Mar 27, 2015 11:21 AM in response to andrewsho

Our address is wrong and people are showing up late for their appointments ..




APPLE MAPS is directing people to the wrong physical address but when they type in the search term" real escape game san jose" it takes them to the correct location


the physical address is 777 N1st st San Jose Ca 95112, using apple maps puts you about 7-10 blocks in the wrong direction .. BUT Hey you got the street right ..


Can you please help fix this .. we even had employees from apple end up being late to their event at our place , and it still hasnt been fixed .. can someone please help ..

Jul 10, 2015 12:37 AM in response to bpepper0822

Hello

I claimed the company entrys for Wohnnet Service GmbH (twice) and flagged the Companies to relocated or closed. The new name and location for the company is


wohnnet Medien GmbH

Gumpendorferstraße 19

1060 Wien


This Entry already exists too. unfortunately the telephone verification does not work, so i cannot finish my claim. when i search for wohnnet in Apple maps, i still find a lot of entrys for older locations, but not the new one


best regards

Bernhard Emig

Portalmanager of wohnnet Medien GmbH

Oct 25, 2015 12:58 PM in response to deggie

I Am having the same issue with my business location on Apple Maps. We have reported through the app twice. please help! We open next week and we need our clients directed to the right location. Our correct location address to change it to is:


95 Palm Street Canton, Ga 30115


the issue is that apple maps directs to 95 Palm Street Woodstock, ga 30115 now, which takes us to the opposite end of the street. So if the city could be changed and the pin moved that would fix it.


Google maps is correct:


https://www.google.com/maps/place/95+Palm+St,+Canton,+GA+30115/@34.1738354,-84.5 001286,19z/data=!4m2!3m1!1s0x88f56f18165…


If I need to report this some other way please contact me. thank you!!!!

678-880-7302

Apr 21, 2016 10:38 AM in response to Alan Edinger

Hello, would you be able to help my business listing as well?

It is also incorrect. We relocated years ago and people are still getting lost

by using their IPHONE map built in app.


We are in maps as:

HRS-Hair Replacement Systems

3121 Piedmont Rd NE

Atlanta, GA 30305


but our address is:

6065 Roswell Road NE

Unit 300

Atlanta, GA 30328


If someone types Hair Restoration Specialists into Iphone maps it will find the right address,

However a lot of our customers and visitors just type in "HRS" into maps because we also go by HRS.


thanks!!!!!!!

Apr 22, 2016 2:58 PM in response to mgoolsb2

I am so glad I found this post. I am also having issues with Apple Maps giving a wrong address. Our address is 3150 N. Arizona Ave Suite# 108, Chandler, AZ 85225. When you type in that address and click search it changes the address to 3150 S. Country Club and takes users about a mile away. If you type our address in Google Maps on a PC it gives correct directions. Please help 🙂

Apr 28, 2016 9:30 AM in response to Lkrehl

not sure if this would help you but I figured out if you open maps in your phone, and type in your address or location (the wrong one)

you can click on it, then go to bottom and click "report an issue" and then you can type in all of the correct info and then it will probably be approved. I have just done this myself, although it has not been long enough to see if it works, but it is worth a shot.

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Apple Maps - My business location is wrong, and I don't have any iDevices to fix it

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