should I buy clean my mac 2 or is there another app I should use?

Want to know if this app or another app is best to use to clean up my iMac and MacBook?

iMac, OS X Mountain Lion (10.8.3)

Posted on Apr 8, 2013 12:33 PM

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Posted on Apr 8, 2013 6:19 PM

How to maintain a Mac


1. Make redundant backups, keeping at least one off site at all times. One backup is not enough. Don’t back up your backups; make them independent of each other. Don’t rely completely on any single backup method, such as Time Machine. If you get an indication that a backup has failed, don't ignore it.


2. Keep your software up to date. In the Software Update preference pane, you can configure automatic notifications of updates to OS X and other Mac App Store products. Some third-party applications from other sources have a similar feature, if you don’t mind letting them phone home. Otherwise you have to check yourself on a regular basis. This is especially important for complex software that modifies the operating system, such as device drivers. Before installing any Apple update, you must check that all such modifications that you use are compatible.


3. Don't install crapware, such as “themes,” "haxies," “add-ons,” “toolbars,” “enhancers," “optimizers,” “accelerators,” “extenders,” “cleaners,” "doctors," "tune-ups," “defragmenters,” “firewalls,” "barriers," “guardians,” “defenders,” “protectors,” most “plugins,” commercial "virus scanners,” "disk tools," or "utilities." With very few exceptions, this stuff is useless, or worse than useless.


The more actively promoted the product, the more likely it is to be garbage. The most extreme example is the “MacKeeper” scam.


As a rule, the only software you should install is that which directly enables you to do the things you use a computer for — such as creating, communicating, and playing — and does not modify the way other software works. Use your computer; don't fuss with it.


Never install any third-party software unless you know how to uninstall it. Otherwise you may create problems that are very hard to solve.


The free anti-malware application ClamXav is not crap, and although it’s not routinely needed, it may be useful in some environments, such as a mixed Mac-Windows enterprise network.


4. Beware of trojans. A trojan is malicious software (“malware”) that the user is duped into installing voluntarily. Such attacks were rare on the Mac platform until sometime in 2011, but are now increasingly common, and increasingly dangerous.


There is some built-in protection against downloading malware, but you can’t rely on it — the attackers are always at least one day ahead of the defense. You can’t rely on third-party protection either. What you can rely on is common-sense awareness — not paranoia, which only makes you more vulnerable.


Never install software from an untrustworthy or unknown source. If in doubt, do some research. Any website that prompts you to install a “codec” or “plugin” that comes from the same site, or an unknown site, is untrustworthy. Software with a corporate brand, such as Adobe Flash Player, must be acquired directly from the developer. No intermediary is acceptable, and don’t trust links unless you know how to parse them. Any file that is automatically downloaded from a web page without your having requested it should go straight into the Trash. A website that claims you have a “virus,” or that anything else is wrong with your computer, is rogue.


In OS X 10.7.5 or later, downloaded applications and Installer packages that have not been digitally signed by a developer registered with Apple are blocked from loading by default. The block can be overridden, but think carefully before you do so.


Because of recurring security issues in Java, it’s best to disable it in your web browsers, if it’s installed. Few websites have Java content nowadays, so you won’t be missing much. This action is mandatory if you’re running any version of OS X older than 10.6.8 with the latest Java update. Note: Java has nothing to do with JavaScript, despite the similar names. Don't install Java unless you're sure you need it. Most users don't.


5. Don't fill up your boot volume. A common mistake is adding more and more large files to your home folder until you start to get warnings that you're out of space, which may be followed in short order by a boot failure. This is more prone to happen on the newer Macs that come with an internal SSD instead of the traditional hard drive. The drive can be very nearly full before you become aware of the problem. While it's not true that you should or must keep any particular percentage of space free, you should monitor your storage consumption and make sure you're not in immediate danger of using it up. According to Apple documentation, you need at least 9 GB of free space on the startup volume for normal operation.


If storage space is running low, use a tool such as the free application OmniDiskSweeperto explore your volume and find out what's taking up the most space. Move rarely-used large files to secondary storage.


6. Relax, don’t do it. Besides the above, no routine maintenance is necessary or beneficial for the vast majority of users; specifically not “cleaning caches,” “zapping the PRAM,” "resetting the SMC," “rebuilding the directory,” "defragmenting the drive," “running periodic scripts,” “dumping logs,” "deleting temp files," “scanning for viruses,” "purging memory," "checking for bad blocks," or “repairing permissions.” Such measures are either completely pointless or are useful only for solving problems, not for prevention.


The very height of futility is running an expensive third-party application called “Disk Warrior” when nothing is wrong, or even when something is wrong and you have backups, which you must have. Disk Warrior is a data-salvage tool, not a maintenance tool, and you will never need it if your backups are adequate. Don’t waste money on it or anything like it.

78 replies

Dec 9, 2014 3:48 AM in response to lumierephoto

lumierephoto wrote:

I don't need to base my answers based on your criteria on how I should answer them. I'm answering based on my experience with CleanMyMac since Snow Leopard. That's at least 3 years.


Okay, so your personal experience is that you think CleanMyMac does some good for you. That's not really much in the way of evidence for your point of view. You are certainly welcome not to provide the kind of evidence that I have suggested, but don't expect that to convince anyone of your point of view.


What I can say is that I've been an active participant on these forums for 8 years, and have seen many, many things. I've seen quite a few cases where overzealous "cleaning" with CleanMyMac has damaged systems. All you have to do is search here to find those, though admittedly the sheer volume of posts here makes that a time-consuming task.


I can also say, based on my understanding of how Mac OS X works, that cache cleaning is not only unnecessary, but is actually counter-productive. Caches are there to keep your Mac running faster, and older data is automatically cleaned out of the caches by Mac OS X. If you insist on clearing caches, you hinder the ability of Mac OS X to keep itself running faster. If you see a noticeable benefit every time you clear caches, that is because you have some other problem with your system that is causing cache problems. In such a case, frequently clearing the cache does nothing but temporarily fix the symptoms, without touching the cause.

I use Clean My Mac because it is more convenient than manually cleaning my computer.


Macs do not require this kind of maintenance. You seem to have mistaken my meaning when I said I have never used utilities like CleanMyMac on my computer... that is not because I'm doing the "cleaning" manually, it's because I don't do that "cleaning" at all. Period. Never have, never will, and have never had any problems as a result.

Dec 9, 2014 9:52 AM in response to lumierephoto

lumierephoto wrote:

But yet, my almost 4 year old Macbook purrs like a little kitty


As do both my 5-year-old MacBook Pro and my 2-month-old MacBook Pro, and neither has ever been subjected to such abuse as "cleaning" with CleanMyMac. However, how your computer or my computers behave is nothing more than anecdotal evidence, and as such, worthless. As has already been indicated, you should examine the trends seen with many different computers, as reported in places like this. Or, as reported by Mac consultants, who routinely curse all such utilities like CleanMyMac, TuneupMyMac, MacBooster, and especially MacKeeper.


You should read up on some other opinions from experts, such as:


http://rixstep.com/4/2/cleanmymac,00.shtml

Aug 1, 2014 5:12 AM in response to Dick the Bruiser

I lost my photos after using CleanMyMac. They said the log shows they did not delete it. Fact still remains my photos are gone and I wasn't doing anything else to the machine. All this because I was just trying to get some more space.


If you mean by "clean" to add some space to your hard disk, rather get a hard drive to back up your stuff. Or get a file manager to see where the areas taking up space is and just delete manually, individually. And also backup online.


I wasted my money and then my (precious) time putting things right again.

Apr 21, 2015 8:19 AM in response to John Galt

It astonishes me everytime someone asks thoughts on particular software. its always the same thing, you don't need to pay for stuff you can do for free, or you can mess up computer. First I know how to change my oil in my car that doesn't mean I have time to do it my self, thats why i pay someone else. Second you can mess up you computer with anything you do, you can use APPLE's disk utility and mess something up if you don't know what you are doing. I have used cleanmymac for 4 years and have LOVED it. Yes if you go under uninstall apps and you uninstall something that you don't know what it is yes you can mess up your computer. I understand apple computers are the greatest computers out there and you don't need to do much to them but when your hard drive starts getting a little full and with one click of a button you can free up several Gigs of not needed data, that is pretty sweet.

Sep 19, 2015 2:39 AM in response to woodybrando

I decided to buy it because most of the posts against it had a trollish attitude like yours that makes me think u have an ax to grind against software doing things you can do yourself.


So you did' search for the many, many posts from folks whose Macs were trashed?


My post was for the benefit of others, people who come here to see if they should buy crapware like CleanMyMac. You've already bought it so hardly my target audience.


Your entire post - and purchasing decision - is based on a fallacy:


Well you're level ten on an apple tech support forum, maybe cleaning your system manually is in your wheelhouse. I run a small video production company. The less manual tech support I have to do to keep my computers running the better.


There is no need to "clean" your system. That's the point you're missing. It doesn't get "dirty". This app is created to extract money from the gullible for services that are unnecessary. Along the way, if not use carefully, it will also damage your system - and sometimes does, even if used carefully. As your Macs are mission critical you might want to bear that in mind.


The reason for not posting your issues back here is some: it's all been answered before: If CleanMyMac hoses your systems, then the solution is two fold: restore from your backups and then trash the App.

Aug 13, 2014 1:53 PM in response to MichelPM

can do too good a job of data "cleanup"

Right, IF you actual went to their website and educated yourself on how the app does what it does, you would know there are safeguards and checks and balances, it's not some here today gone tomorrow app, it's been around and there's no such thing as too good a job. The developer has done a standup job of explaining how the app works. It's bullet-proof if you ask me. You really think this app would still be in business with millions of satisfied customers if it did junk to your mac, seriously? Anytime you ask mac fan boys about something, you need to take it with a grain of salt. They think their mac don't stink. Hey I love mac as much as the next person, but I'm a realist and I've tried and tested the app and it works wonderful. Where are all these so called problems on my mac from using the app? Sorry, but the apple fanboy snake oil doesn't hold a candle. It's a great app and I'm not just saying that. Maybe instead of grinding the developer, if more mac users used it and gave him feedback on how to make it better, it would benefit all mac users. Someone here said that it doesn't do a solid job at removing all the related app installation files, well that's funny because I have tested this and 100% of the files are removed every time and it's so simple too, click of a button.

Dec 8, 2014 6:53 PM in response to thomas_r.

I have never used any of these junk "cleaning" programs, yet somehow, my Macs have always kept working just fine. CleanMyMac is never an appropriate solution to the problem of a slow Mac. In certain rare cases (which have never actually occurred on any of my Macs, and that I've rarely seen here in my 8 years of active participation), a Mac's caches may become corrupt. In such a case, an app like CleanMyMac may temporarily cure the symptoms, but it doesn't address the reason behind the corruption, and CleanMyMac in particular has been known to damage the system in some cases. There are far better ways of deleting the caches in those rare cases where this is actually necessary.


If you believe that CleanMyMac is necessary, you should be able to provide some concrete examples of what it does and why it is necessary. Generalities about needing to "take care of resources being used" will not do.

I don't need to base my answers based on your criteria on how I should answer them. I'm answering based on my experience with CleanMyMac since Snow Leopard. That's at least 3 years.


Where's your concrete evidence that CleanMyMac does cause corruption? Do you know how to interpret their log files? There's all kinds of programs/situations that can cause corruption in OS X. Given time, all systems will need either a core OS reinstallation or a clean installation in order to get your computer running good again. Doesn't matter the OS.


I use Clean My Mac because it is more convenient than manually cleaning my computer. I happen to value my time. However, LIKE I SAID, it is not a cure all.


Sure you may think you "know it all" when it comes to maintaining a Mac, and probably do know more than most, but most people don't understand computers at this level and for them this program can really help them. THAT'S WHO IT'S FOR! And that's only one case.


I just don't like seeing this propaganda you and other posters on this thread are saying about this program. At this point in time in 2014, I'd be MUCH more worried about the proliferation of adware and malware from websites more than any other time in Mac history.


Whether or not MacPaw has a different product that is an Editor's Choice is irrelevant to the point of whether or not CleanMyMac is useful. We're not talking about Gemini, we're talking about CleanMyMac.


As for me, I do not have an app in the App Store. However, I do have an app available outside the App Store that is currently being actively recommended in certain situations by Apple Geniuses.

I have an app in the AppStore that my mom thinks is cool 😁

Aug 3, 2015 7:25 AM in response to sabapete

First, note that none of the problems you describe are things that CleanMyMac could do anything about. That would not be an appropriate troubleshooting step in those cases, and in fact, using it could have made the problems worse. Using Disk Utility also might not have been an appropriate step... it's impossible to know whether or not it would have been without more information.


There is NO magic app that can cure all problems. There's not even a collection of several magic apps that can, together, cure all problems. As long as you continue to rely on such things, rather than attempting to gain an understanding of the cause, or seeking the assistance of a trained professional or other expert, you'll continue to see these kinds of problems repeat periodically.


As you say, things do inevitably go wrong... but the trick to making sure they don't keep going wrong, or go from wrong to total meltdown, lies in appropriate troubleshooting.

Feb 28, 2014 6:27 AM in response to MacPaw Support

MacPaw Support wrote:


What we are saying is that there is always an option and each issue can be solved if addressed timely.


Then solve them.


You have yet to respond to any of the subject Discussions and addressed none of the others. They are a small representative sample of Discussions that I happened to come across.


They are not "issues". They are real people with real problems that have lost time, money, precious family photographs, or other irreplaceable data. To dismiss them as "issues" is insulting. Considering that I may see but 1/10 of 1% of all the CleanMyMac related problems on this site, and that a similarly small percentage might bother using this site to report problems with it, you have some work to do.


If you are interested in solving the countless problems resulting from CleanMyMac then solve them. Knowledgeable Mac users prefer to avoid problems. They do so by not creating problems through the use of any ill-conceived "cleaning" products. CleanMyMac is not the only one.

Sep 18, 2015 11:01 PM in response to MichelPM

Hi MichelPM,

thx for the warnings but so far so good, bought two copies of CleanMyMac 3 and 2 copies of Gemini, altogether cost me $65. Ran it once. It deleted 7.5 gb's of old logs and cache etc. then I rebooted no problems. So far so good. Plus, I like the "large & old files" feature that shows where all my largest files are on my drive. It showed me I had a 36gb folder of video files on my desktop that I didn't need but never clicked on "get info" to see how big the folder files were.


Anyway, I understand your aversion to "SPEED UP YOUR PC!!!" type gimmicky software, I know there's endless spammy versions of PC software that claims to make a 1998 computer run like a brand new computer but CleanMyMac doesn't have the vibe of those spammy kinds of software it feels like well made set of tools with a nice clean Mac software look.


And like you said I could learn to manually do what it's doing but I would rather have a program do it for me.


But believe me if it does kill my iMac I'll be back on here in 2 seconds yelling for the rep that posted in this thread earlier.


That being said, I don't keep anything mission critical on my iMac hard drive. Plus, I've reinstalled endless copies of windows, and was a linux distro hopping addict for awhile so if worst case scenario OSx gets killed by an overly aggressive file deletion I'll just reinstall the os.


Also, I don't need to keep CleanMyMac installed, I just need to run it every six months or so, so if I notice it doing anything weird on a daily basis I'll just uninstall it till I need to do another cleaning with no fear of it doing any auto clean daily (which I don't think it does do any auto cleaning I think u do have to click and approve what it's deleting, granted in a general way it doesn't give u a log of every specific file it's deleting at least not as far as I can tell.)


Anyways, thx for looking out and believe me if I run into any problems with it I'll be posting here but in my limited time with it so far I like it.

Jan 9, 2014 10:21 AM in response to Dick the Bruiser

While I agree with the above about things to do to maintain the mac, Clean My Mac 2 is an awseome app. I can uninstall and disable things on the fly and no need to track down related files. I use it often and makes mac life easier. I think it's bad advice to simply state don't use it or you don't need or it's crap. It's not crap, it's a very useful app. Some say you don't need any anti-virus for mac, while I agree to some level, I use ClamXav and guess what it found like 4 trojans in the form of email attachments from years ago that I never knew existed. Backups don't fix anything, maintenance is a necessary part of computing, even on the mac.

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should I buy clean my mac 2 or is there another app I should use?

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