should I buy clean my mac 2 or is there another app I should use?

Want to know if this app or another app is best to use to clean up my iMac and MacBook?

iMac, OS X Mountain Lion (10.8.3)

Posted on Apr 8, 2013 12:33 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 8, 2013 6:19 PM

How to maintain a Mac


1. Make redundant backups, keeping at least one off site at all times. One backup is not enough. Don’t back up your backups; make them independent of each other. Don’t rely completely on any single backup method, such as Time Machine. If you get an indication that a backup has failed, don't ignore it.


2. Keep your software up to date. In the Software Update preference pane, you can configure automatic notifications of updates to OS X and other Mac App Store products. Some third-party applications from other sources have a similar feature, if you don’t mind letting them phone home. Otherwise you have to check yourself on a regular basis. This is especially important for complex software that modifies the operating system, such as device drivers. Before installing any Apple update, you must check that all such modifications that you use are compatible.


3. Don't install crapware, such as “themes,” "haxies," “add-ons,” “toolbars,” “enhancers," “optimizers,” “accelerators,” “extenders,” “cleaners,” "doctors," "tune-ups," “defragmenters,” “firewalls,” "barriers," “guardians,” “defenders,” “protectors,” most “plugins,” commercial "virus scanners,” "disk tools," or "utilities." With very few exceptions, this stuff is useless, or worse than useless.


The more actively promoted the product, the more likely it is to be garbage. The most extreme example is the “MacKeeper” scam.


As a rule, the only software you should install is that which directly enables you to do the things you use a computer for — such as creating, communicating, and playing — and does not modify the way other software works. Use your computer; don't fuss with it.


Never install any third-party software unless you know how to uninstall it. Otherwise you may create problems that are very hard to solve.


The free anti-malware application ClamXav is not crap, and although it’s not routinely needed, it may be useful in some environments, such as a mixed Mac-Windows enterprise network.


4. Beware of trojans. A trojan is malicious software (“malware”) that the user is duped into installing voluntarily. Such attacks were rare on the Mac platform until sometime in 2011, but are now increasingly common, and increasingly dangerous.


There is some built-in protection against downloading malware, but you can’t rely on it — the attackers are always at least one day ahead of the defense. You can’t rely on third-party protection either. What you can rely on is common-sense awareness — not paranoia, which only makes you more vulnerable.


Never install software from an untrustworthy or unknown source. If in doubt, do some research. Any website that prompts you to install a “codec” or “plugin” that comes from the same site, or an unknown site, is untrustworthy. Software with a corporate brand, such as Adobe Flash Player, must be acquired directly from the developer. No intermediary is acceptable, and don’t trust links unless you know how to parse them. Any file that is automatically downloaded from a web page without your having requested it should go straight into the Trash. A website that claims you have a “virus,” or that anything else is wrong with your computer, is rogue.


In OS X 10.7.5 or later, downloaded applications and Installer packages that have not been digitally signed by a developer registered with Apple are blocked from loading by default. The block can be overridden, but think carefully before you do so.


Because of recurring security issues in Java, it’s best to disable it in your web browsers, if it’s installed. Few websites have Java content nowadays, so you won’t be missing much. This action is mandatory if you’re running any version of OS X older than 10.6.8 with the latest Java update. Note: Java has nothing to do with JavaScript, despite the similar names. Don't install Java unless you're sure you need it. Most users don't.


5. Don't fill up your boot volume. A common mistake is adding more and more large files to your home folder until you start to get warnings that you're out of space, which may be followed in short order by a boot failure. This is more prone to happen on the newer Macs that come with an internal SSD instead of the traditional hard drive. The drive can be very nearly full before you become aware of the problem. While it's not true that you should or must keep any particular percentage of space free, you should monitor your storage consumption and make sure you're not in immediate danger of using it up. According to Apple documentation, you need at least 9 GB of free space on the startup volume for normal operation.


If storage space is running low, use a tool such as the free application OmniDiskSweeperto explore your volume and find out what's taking up the most space. Move rarely-used large files to secondary storage.


6. Relax, don’t do it. Besides the above, no routine maintenance is necessary or beneficial for the vast majority of users; specifically not “cleaning caches,” “zapping the PRAM,” "resetting the SMC," “rebuilding the directory,” "defragmenting the drive," “running periodic scripts,” “dumping logs,” "deleting temp files," “scanning for viruses,” "purging memory," "checking for bad blocks," or “repairing permissions.” Such measures are either completely pointless or are useful only for solving problems, not for prevention.


The very height of futility is running an expensive third-party application called “Disk Warrior” when nothing is wrong, or even when something is wrong and you have backups, which you must have. Disk Warrior is a data-salvage tool, not a maintenance tool, and you will never need it if your backups are adequate. Don’t waste money on it or anything like it.

78 replies
Question marked as Top-ranking reply

Apr 8, 2013 6:19 PM in response to Dick the Bruiser

How to maintain a Mac


1. Make redundant backups, keeping at least one off site at all times. One backup is not enough. Don’t back up your backups; make them independent of each other. Don’t rely completely on any single backup method, such as Time Machine. If you get an indication that a backup has failed, don't ignore it.


2. Keep your software up to date. In the Software Update preference pane, you can configure automatic notifications of updates to OS X and other Mac App Store products. Some third-party applications from other sources have a similar feature, if you don’t mind letting them phone home. Otherwise you have to check yourself on a regular basis. This is especially important for complex software that modifies the operating system, such as device drivers. Before installing any Apple update, you must check that all such modifications that you use are compatible.


3. Don't install crapware, such as “themes,” "haxies," “add-ons,” “toolbars,” “enhancers," “optimizers,” “accelerators,” “extenders,” “cleaners,” "doctors," "tune-ups," “defragmenters,” “firewalls,” "barriers," “guardians,” “defenders,” “protectors,” most “plugins,” commercial "virus scanners,” "disk tools," or "utilities." With very few exceptions, this stuff is useless, or worse than useless.


The more actively promoted the product, the more likely it is to be garbage. The most extreme example is the “MacKeeper” scam.


As a rule, the only software you should install is that which directly enables you to do the things you use a computer for — such as creating, communicating, and playing — and does not modify the way other software works. Use your computer; don't fuss with it.


Never install any third-party software unless you know how to uninstall it. Otherwise you may create problems that are very hard to solve.


The free anti-malware application ClamXav is not crap, and although it’s not routinely needed, it may be useful in some environments, such as a mixed Mac-Windows enterprise network.


4. Beware of trojans. A trojan is malicious software (“malware”) that the user is duped into installing voluntarily. Such attacks were rare on the Mac platform until sometime in 2011, but are now increasingly common, and increasingly dangerous.


There is some built-in protection against downloading malware, but you can’t rely on it — the attackers are always at least one day ahead of the defense. You can’t rely on third-party protection either. What you can rely on is common-sense awareness — not paranoia, which only makes you more vulnerable.


Never install software from an untrustworthy or unknown source. If in doubt, do some research. Any website that prompts you to install a “codec” or “plugin” that comes from the same site, or an unknown site, is untrustworthy. Software with a corporate brand, such as Adobe Flash Player, must be acquired directly from the developer. No intermediary is acceptable, and don’t trust links unless you know how to parse them. Any file that is automatically downloaded from a web page without your having requested it should go straight into the Trash. A website that claims you have a “virus,” or that anything else is wrong with your computer, is rogue.


In OS X 10.7.5 or later, downloaded applications and Installer packages that have not been digitally signed by a developer registered with Apple are blocked from loading by default. The block can be overridden, but think carefully before you do so.


Because of recurring security issues in Java, it’s best to disable it in your web browsers, if it’s installed. Few websites have Java content nowadays, so you won’t be missing much. This action is mandatory if you’re running any version of OS X older than 10.6.8 with the latest Java update. Note: Java has nothing to do with JavaScript, despite the similar names. Don't install Java unless you're sure you need it. Most users don't.


5. Don't fill up your boot volume. A common mistake is adding more and more large files to your home folder until you start to get warnings that you're out of space, which may be followed in short order by a boot failure. This is more prone to happen on the newer Macs that come with an internal SSD instead of the traditional hard drive. The drive can be very nearly full before you become aware of the problem. While it's not true that you should or must keep any particular percentage of space free, you should monitor your storage consumption and make sure you're not in immediate danger of using it up. According to Apple documentation, you need at least 9 GB of free space on the startup volume for normal operation.


If storage space is running low, use a tool such as the free application OmniDiskSweeperto explore your volume and find out what's taking up the most space. Move rarely-used large files to secondary storage.


6. Relax, don’t do it. Besides the above, no routine maintenance is necessary or beneficial for the vast majority of users; specifically not “cleaning caches,” “zapping the PRAM,” "resetting the SMC," “rebuilding the directory,” "defragmenting the drive," “running periodic scripts,” “dumping logs,” "deleting temp files," “scanning for viruses,” "purging memory," "checking for bad blocks," or “repairing permissions.” Such measures are either completely pointless or are useful only for solving problems, not for prevention.


The very height of futility is running an expensive third-party application called “Disk Warrior” when nothing is wrong, or even when something is wrong and you have backups, which you must have. Disk Warrior is a data-salvage tool, not a maintenance tool, and you will never need it if your backups are adequate. Don’t waste money on it or anything like it.

Jan 9, 2014 2:12 PM in response to macapple_

I can uninstall and disable things on the fly and no need to track down related files.


You think you're getting all related files, but you're probably not. General purpose app uninstallers like this are unreliable, prone to either removing too much or not enough. Such apps should never be used. If an uninstaller is needed, you should only use the uninstaller provided by the developer of the app being removed.


maintenance is a necessary part of computing, even on the mac.


Not this kind of maintenance. The kind of things that CleanMyMac does are completely unnecessary and can actually do more harm than good.


See The myth of the dirty Mac.

Aug 13, 2014 1:30 PM in response to macapple_

Okay???..."UNPAID SHILL!!!"


Apps like MacKeeper or any other maintenance apps like CleanMyMac 1 or 2, TuneUpMyMac, MacCleanse or anything like these apps, installed on your Mac, while they appear to be helpful, can do too good a job of data "cleanup" causing the potential to do serious data corruption or data deletion and render a perfectly running OS completely dead and useless leaving you with a frozen, non-functional Mac.

Plus, these type of apps aren't really necessary OR needed. They really aren't.

There are manual methods to clear off unnecessary data off of your Mac that are safer and you have complete control over your Mac and not just leave a piece of auto cleaning software in charge of clearing off data off of your Mac.

These types of apps potential of causing OS X issues outweighs the implied good and benefits these types of hard drive or memory "cleaning" apps are written to do.

These types of system 'cleaning" apps are very poorly written and are really a scam to rob newbie and novice Mac users of their hard earned cash for a poorly written maintenance program that will do much more harm to a perfectly normal running OS X system than the good that the app developers purport these types of apps will do.

Plus, the software companies that write these apps make it hard to easily uninstall these apps if something DOES go wrong and these apps work in a way where you have no recovery or revert function to return your Mac back to its former, working state in the event something does go wrong.

It is best to never, EVER download and install these types of apps.

The risk to your system and important data is too great a risk!

Dec 8, 2014 9:52 AM in response to NelsonMunzHaHal

I agree. I've used Clean My Mac for years and never had any issues. This company also makes another great app called Gemini, which finds duplicate files on a drive.


I also like Omni Disk Sweeper that gives an overview of large files that can be deleted in order to speed up my Mac.


The myth that Macs don't need to be maintained goes way back. Maybe back in the 90s or early 2000s it was true, but it most certainly is not now. Safari has the "Clean History and Website Data" that resets it's settings and clears the cache. There is a noticeable difference when I do this. Especially on my aging Macbook Pro (Early 2011). Not just in Safari, but in general use of OS X.


I'm an iOS developer and I have to constantly maintain my Mac when it comes to using Xcode. Even Xcode has a "Clean" feature to delete the Derived Data folder in order to build the latest version of an app in development. The idea the Mac OS X does everything for you in the background is pure poppycock!

Dec 8, 2014 12:50 PM in response to lumierephoto

I will reiterate Thomas R's sentIments and highly knowledgable advice and recommendations on this topic.


DO NOT USE ANY SO CALLED APPS CLAIMING TO "CLEAN", "OPTIMIZE" OR "SPEED UP" YOUR MAC!!!! EVER!!!!


Apps like MacKeeper or any other maintenance apps like CleanMyMac 1 or 2, TuneUpMyMac, SpeedUpMyMac, MacCleanse or anything like these apps, installed on your Mac, while they appear to be helpful, can do too good a job of data "cleanup" causing the potential to do serious data corruption or data deletion and render a perfectly running OS completely dead and useless leaving you with a frozen, non-functional Mac.

Plus, these type of apps aren't really necessary OR needed. They really aren't.

There are manual methods to clear off unnecessary data off of your Mac that are safer and you have complete control over your Mac and not just leave a piece of auto cleaning software in charge of clearing off data off of your Mac. Their potential of causing OS X issues outweighs the implied good and benefits these types of hard drive or memory "cleaning" apps are written to do.

These types of system 'cleaning" apps are very poorly written and are really a scam to rob newbie and novice Mac users of their hard earned cash for a poorly written maintenance program that will do much more harm to a perfectly normal running OS X system than the good that the app developers purport these types of apps will do.

Plus, the software companies that write these apps make it hard to easily uninstall these apps if something DOES go wrong and these apps work in a way where you have no recovery or revert function to return your Mac back to its former, working state in the event something does go wrong.

It is best to never, EVER download and install these types of apps.

The risk to your system and important data is too great a risk!

I can almost guarantee that if you continue using CCM, you will end up, at some future time, doing data damage/corruption/deletion to critical OS X system files that WILL render you Mac unusable or inoperative.

Apr 21, 2015 8:29 AM in response to wpcrumbley

wpcrumbley wrote:


when your hard drive starts getting a little full and with one click of a button you can free up several Gigs of not needed data, that is pretty sweet.


The problem here is that CleanMyMac encourages you to believe that a full hard drive can be solved with a click of a button and the removal of "unneeded" files. That is absolutely wrong.


The files that CleanMyMac removes are NOT unneeded, and the majority of them will end up being re-created by the system over time. This will cause a performance hit as caches (which are supposed to keep your Mac running faster) are rebuilt and will result in the newly-freed space being used again. Which leads to a nasty cycle of cleaning followed by your OS recovering from said cleaning.


If your hard drive is full, delete some of your files (or third-party apps) or get a bigger drive. Those are the only two reasonable solutions.

Aug 3, 2015 9:14 AM in response to sabapete

First off,

You keep referring to OS X Time Machine backup app as FaceTime. This is wrong and two differently entire things. FaceTime is Apple's video chat app and NOT a backup app.

You are completely clueless about how to maintain a Mac and you need to search these forums so you CAN learn many ways you can maintain your Mac's system without using fraudulent, "garbageware" third party Mac hard drive apps that more or less are making false claims about how these apps can supposedly "clean" your Mac of all of its ills.

You are probably a former Windows PC convert.


If you use CarbonCopyCloner, this is THE best app to create a bootable clone of your Mac's entire system provided that the clone was made prior to any major issues or after all of your Mac's ills have been cured and you have a fairly clean system to clone.


FYI,

IF you are nor running Windows on your Mac, Antivirus software is unnecessary on a Mac running OS X.


Antivirus software is NOT needed if the Mac you are running is only running OS X. Antivirus apps interfere with normal performance and operation of a Mac because they program too many controls (program extensions) into the main OS X system software impacting/impeding general performance of a Mac.


Here are some of my tidbits of advice on how to avoid viruses in the future, if you encounter a virus, again.

Some anti-virus solutions can slow down your Mac, but to be honest, the best anit-virus app is you, the user and your brain.


Don't visit questionable websites or website you are unsure about.

Don't use Torrents or engage in "Torrenting"

Don't install pirated software or software downloaded from a questionable or unknown websites or untrutsted sources.

Java is still a vulnerability concern, if you do not need it, don't use it.

Use a browser filter and pop-up blocker

Don't open email attachments from email addresses that you do not recognize.

Install security updates when they become available

Educate yourself as to what threats are common and active.

In effect, use your own brain as the antivirus filter.

Follow that advise and in MOST cases, you will be fine and won't risk your Mac to potential Trojans, malware or viruses.


If you feel you need some baseline virus protection that is minimally invasive on the Mac OS X system, install


ClamXAV


http://www.clamxav.com/

DO NOT USE ANY SO CALLED APPS CLAIMING TO "CLEAN", "OPTIMIZE" OR "SPEED UP" YOUR MAC!!!! EVER!!!!


Apps like MacKeeper, MacSweeper or any other maintenance apps like CleanMyMac 1 or 2, TuneUpMyMac, SpeedUpMyMac, MacCleanse or anything like these apps, installed on your Mac, while they appear to be helpful, can do too good a job of data "cleanup" causing the potential to do serious data corruption or data deletion and render a perfectly running OS completely dead and useless leaving you with a frozen, non-functional Mac.

Plus, these type of apps aren't really necessary OR needed. They really aren't.

There are manual methods to clear off unnecessary data off of your Mac that are safer and you have complete control over your Mac and not just leave a piece of auto cleaning software in charge of clearing off data off of your Mac. Their potential of causing OS X issues outweighs the implied good and benefits these types of hard drive or memory "cleaning" apps are written to do.

These types of system 'cleaning" apps are very poorly written and are really a scam to rob newbieand novice Mac users of their hard earned cash for a poorly written maintenance program that will do much more harm to a perfectly normal running OS X system than the good that the app developers purport these types of apps will do.

Plus, the software companies that write these apps make it hard to easily uninstall these apps if something DOES go wrong and these apps work in a way where you have no recovery or revert function to return your Mac back to its former, working state in the event something does go wrong.

Most of these cleaning apps have NO revert function AND no proper uninstaller app to get rid of their "garbagewares" out of your Mac's system.

This is how badly written these apps are!!!!

It is best to never, EVER download and install these types of apps.

The risk to your system and important data is too great a risk!



Here are some of my general tips to keep your Mac's hard drive trim and slim as possible


You should never, EVER let a computer hard drive get completely full, EVER!


With Macs and OS X, you shouldn't let the hard drive get below 15 GBs or less of free data space.

If it does, it's time for some hard drive housecleaning.


Follow some of my tips for cleaning out, deleting and archiving data from your Mac's internal hard drive.


Have you emptied your Mac's Trash icon in the Dock?

If you use iPhoto or Aperture, both have its own trash that needs to be emptied, also.

If you store images in other locations other than iPhoto, then you will have to weed through these to determine what to archive and what to delete.

If you are an iMovie/ Final Cut user, both apps have their own individual Trash location that needs to be emptied, too!

If you use Apple Mail app, Apple Mail also has its own trash area that needs to be emptied, too!

Delete any old or no longer needed emails and/or archive to disc, flash drives or external hard drive, older emails you want to save.

Look through your other Mailboxes and other Mail categories to see If there is other mail you can archive and/or delete.

STAY AWAY FROM DELETING ANY FILES FROM OS X SYSTEM FOLDER!

Look through your Documents folder and delete any type of old useless type files like "Read Me" type files.

Again, archive to disc, flash drives, ext. hard drives or delete any old documents you no longer use or immediately need.

Look in your Applications folder, if you have applications you haven't used in a long time, if the app doesn't have a dedicated uninstaller, then you can simply drag it into the OS X Trash icon. IF the application has an uninstaller app, then use it to completely delete the app from your Mac.

To find other large files, download an app called Omni Disk Sweeper.


http://www.omnigroup.com/more


Also, Find Any File


http://apps.tempel.org/FindAnyFile/



Typically, iTunes and iPhoto libraries are the biggest users of HD space.

move these files/data off of your internal drive to the external hard drive and deleted off of the internal hard drive.

If you have any other large folders of personal data or projects, these should be archived or moved, also, to the optical discs, flash drives or external hard drive and then either archived to disc and/or deleted off your internal hard drive.


Moving iTunes library


http://support.apple.com/kb/HT1449


Moving iPhoto library


http://support.apple.com/kb/PH2506


Moving iMovie projects folder


http://support.apple.com/kb/ph2289



A disclaimer,

Things to consider before moving your iPhoto Library Folder to a new or external location like an external hard drive.

If you make movies on any iDevices using iMovie for iOS,, then transfer the video footage, the IOS version of iMovie saves the footage as a movie file in IPhoto for IOS and will automatically get transferred to iPhoto for the Mac when you upload the video from your iDevice.

Newer versions of iMovie will work and link those video files found in your iPhoto Library on your Mac, but those links can be lost if you move your iPhoto library and you will not be able to relink that video afterwards as the current versions of iMovie seem to not have a relink option for the video portion of the files (ironically, current versions of iMovie HAVE the ability to re-link the audio files from the video footage, though (The inability to re-link the video files could be a possible bug or oversight in current versions iMovie).

The lost video links show up as "blacked-out" video blocks with no content.



Before moving the iPhoto Library


If you make movies with iMovie using iPad or iPhone video then 'Consolidate' the files before you finish. This will gather (albeit by duplicating) all the relevant files in the project in one place. After consolidating/duplicating all of the audio and video footage to a seperate, independent location,it should be safe to move your iPhoto library.


The potential way to circumvent this issues maybe to try and import iPad and iPhoto video directly into iMovie which would be another solution.

Many of us that provide Mac troubleshooting advice and solutions have been using Macs for decades. Myself included.

When we advise solutions, we are providing these solutions based on our many years of experience and knowledge of Macs, Apple products and Apple's operating systems.

The things you are doing to your Mac is why none of your Macs are running well.

Stop using antivirus and third party hard drive "cleaning" software, period!


Good Luck to you!

Aug 3, 2015 9:12 AM in response to sabapete

If your Macs are still experiencing issues, you either do not have enough RAM installed (if your Macts are running OS X 10.7 or greater) and/or you have things installed on your Mac that are affecting all of your Macs' performance.

For installing RAM,

Correct, compatible and reliable Mac RAM can ONLY be purchased from online RAM sources Crucial memory or OWC (http://www.macsales.com).


DO NOT PURCHASE RAM FROM LOCAL COMPUTER OR ELECTRONICS STORES!

Macs are picky about RAM and RAM from local sources will NOT work in a Mac.



It would help us to help you if we could have some more technical info about your iMac.

If you like, please go ahead and download, install and run Etrecheck.

Etrecheck was developed as a simple Mac diagnostic report tool by a regular Apple Support forum user and technical support contributor named Etresoft.

Etrecheck is a small, unobstrusive app that compiles a static snapshot of your entire Mac hardware system and installed software.

This is a free app that has been honestly created to provided help in diagnosing issues with Macs running the newer versions of OS X.

It is not malware and can be safely downloaded and installed onto your Mac.


http://www.etresoft.com/etrecheck


Copy/paste and post its report here in another reply thread so that we have a complete profile of your Mac's hardware and installed software so we can all help with your Mac performance issues.

Thank You.

Sep 18, 2015 10:25 PM in response to woodybrando

DO NOT DO THIS!

i have outlined to other users in this thread how to manually clean extraneous data out of a Mac and OS X.


I will reiterate my previous advice that I have posted in many threads here and you should heed.


DO NOT USE ANY SO CALLED APPS CLAIMING TO "CLEAN", "OPTIMIZE" OR "SPEED UP" YOUR MAC!!!! EVER!!!!


Apps like MacKeeper, MacSweeper or any other maintenance apps like CleanMyMac 1 or 2, TuneUpMyMac, SpeedUpMyMac, MacCleanse or anything like these apps, installed on your Mac, while they appear to be helpful, can do too good a job of data "cleanup" causing the potential to do serious data corruption or data deletion and render a perfectly running OS completely dead and useless leaving you with a frozen, non-functional Mac.

Plus, these type of apps aren't really necessary OR needed. They really aren't.

There are manual methods to clear off unnecessary data off of your Mac that are safer and you have complete control over your Mac and not just leave a piece of auto cleaning software in charge of clearing off data off of your Mac. Their potential of causing OS X issues outweighs the implied good and benefits these types of hard drive or memory "cleaning" apps are written to do.

These types of system 'cleaning" apps are very poorly written and are really a scam to rob newbieand novice Mac users of their hard earned cash for a poorly written maintenance program that will do much more harm to a perfectly normal running OS X system than the good that the app developers purport these types of apps will do.

Plus, the software companies that write these apps make it hard to easily uninstall these apps if something DOES go wrong and these apps work in a way where you have no recovery or revert function to return your Mac back to its former, working state in the event something does go wrong.

It is best to never, EVER download and install these types of apps.

The risk to your system and important data is too great a risk!

Sep 19, 2015 6:59 AM in response to woodybrando

woodybrando wrote:


Thomas_r, in my experience, a manual system clean up of OSx has fixed a dying iMac


I hesitate to step back into a two-year-old thread where everything that needs to be said has already been said. However, since you addressed this to me personally, I'll answer.


Sometimes, caches do go bad. This is very rare - I've never actually seen this happen, and I've been using OS X since the very first version - but it can happen. If this happens, deleting the caches can be manually done extremely easily. Assuming that clearing the caches actually fixed your Mac, that was undoubtedly the problem.


However, using a program like CleanMyMac to clear caches on a routine basis is pointless and, frankly, harmful to the performance of your system. Plus, CleanMyMac has been repeatedly implicated in actually causing system issues, by removing things it shouldn't have. Most of the other "cleaning" utilities on the market are even worse, often being installed alongside adware (aka, "ad-injection malware").

Feb 13, 2014 5:16 AM in response to KG60

Thank you for your comments.


It's good to know the community has gained another CleanMyMac shill willing to help, since macapple_ has not acted upon my request.


During the past 30 days additional requests have been posted that require resolution:


Movies folder deleted my downloaded non-itunes movies?

CleanMyMac 1 deleted lots of my apps like photobooth, terminal, mac app store, preview, etc. I use Mac OS X Mavericks. What can I do?

All Data Lost?

MacBook Pro running really slow lately

Why is my macbook Slow and fan always running

uninstall locklizard using cleanmymac, delete all my files and personal setting

Apple Mac OS X 10.9.1 Thread 0 crash

Pixel Size / Aspect Ratio on Original Photos got inverted resulting in distorted photos. How can I fix it?

Really struggling with MacBook Pro Speed....

my mac is running slow here is the system specs

no trash in trash

my macbook pro has slowed down in boot and launch since mavericks

Find duplicate pictures within an event, in iPhoto?

I have used clean my mac and after that some of my icons from launch pad have disappeared, mail is opening but not displaying the emails, app store is not opening...what should i do? I request for urgent help ...please...??

I may have missed a few more, but I'm sure those users will appreciate your expert counsel as well. TIA!


Postscript:


... Not only did it not work, it made things worse. Now, I dont have ANY icons on my dock but the names are still there when I mouse over the dock.....ABSOLUTELY HORRIBLE! I hope this serves as a warning for people to NOT buy this sh!tty app as it WILL destroy your computer. I am living proof of that.....I sent them another email letting them know of this and I hve not heard back from them....GOD I WISH I COULD SUE OR DO SOMETHING...Now I have to spend 100's of dollars to fix this. I cant just wipe the drive. My entire working life in on this computer.....What a horrible company. I hope they go out of business....

Feb 28, 2014 4:26 AM in response to MacPaw Support

MacPaw Support wrote:


It is always up to person to decide if s/he wants to invest time and effort into studying the details (which files can be deleted, which should not, etc) and cleaning the system or get a solution that does it in a couple of clicks.


The issue is not how to clean the system, it's the fact that the system does not need to be cleaned. See The myth of the dirty Mac. I raised this point with you on another topic, but got no response.

Aug 13, 2014 1:27 PM in response to macapple_

Here is but one example of how to properly maintain your Mac


Here are some general tips to keep your Mac's hard drive trim and slim as possible


You should never, EVER let a conputer hard drive get completely full, EVER!

With Macs and OS X, you shouldn't let the hard drive get below 15 GBs or less of free data space.

If it does, it's time for some hard drive housecleaning.


Follow some of my tips for cleaning out, deleting and archiving data from your Mac's internal hard drive.


Have you emptied your Mac's Trash icon in the Dock?

If you use iPhoto or Aperture, both have its own trash that needs to be emptied, also.

If you store images in other locations other than iPhoto, then you will have to weed through these to determine what to archive and what to delete.

If you are an iMovie user, iMovie has its own individual Trash location that needs to be emptied, too!

If you use Apple Mail app, Apple Mail also has its own trash area that needs to be emptied, too!

Delete any old or no longer needed emails and/or archive to disc, flash drives or external hard drive, older emails you want to save.

Look through your other Mailboxes and other Mail categories to see If there is other mail you can archive and/or delete.

STAY AWAY FROM DELETING ANY FILES FROM OS X SYSTEM FOLDER!

Look through your Documents folder and delete any type of old useless type files like "Read Me" type files.

Again, archive to disc, flash drives, ext. hard drives or delete any old documents you no longer use or immediately need.

Look in your Applications folder, if you have applications you haven't used in a long time, if the app doesn't have a dedicated uninstaller, then you can simply drag it into the OS X Trash icon. IF the application has an uninstaller app, then use it to completely delete the app from your Mac.

To find other large files, download an app called Omni Disk Sweeper.


http://www.omnigroup.com/more


Download an app called OnyX for your version of OS X.

http://www.titanium.free.fr/downloadonyx.php


When you install and launch it, let it do its initial automatic tests, then go to the cleaning and maintenance tabs and run the maintenance tabs that let OnyX clean out all web browser cache files, web browser histories, system cache files, delete old error log files.

Typically, iTunes and iPhoto libraries are the biggest users of HD space.

move these files/data off of your internal drive to the external hard drive and deleted off of the internal hard drive.

If you have any other large folders of personal data or projects, these should be archived or moved, also, to the optical discs, flash drives or external hard drive and then either archived to disc and/or deleted off your internal hard drive.


Moving iTunes library


http://support.apple.com/kb/HT1449

Moving iPhoto library


http://support.apple.com/kb/PH2506


Moving iMovie projects folder


http://support.apple.com/kb/ph2289

Aug 15, 2014 8:02 PM in response to macapple_

macapple_ wrote:


can do too good a job of data "cleanup"

Right, IF you actual went to their website and educated yourself on how the app does what it does, you would know there are safeguards and checks and balances, it's not some here today gone tomorrow app, it's been around and there's no such thing as too good a job. The developer has done a standup job of explaining how the app works. It's bullet-proof if you ask me.



Below some issues and answers by CMM support.

CleanMyMac 1 deleted lots of my apps like photobooth, terminal, mac app store, preview, etc. I use Mac OS X Mavericks. What can I do?

Compatibility issue between CleanMyMac 2 and Mavericks was fixed in CleanMyMac 2.1.0. The user can contact Customer Support, so we can teach him know how to reindex Launchpad caches.

uninstall locklizard using cleanmymac, delete all my files and personal setting

That's the issue we've already located on our test labs. Locklizard app assigned user's home folder as its own default folder and while user was uninstalling that app, it marked user`s folder for uninstall, too. We've already fixed that issue and really sorry for that one.

I have used clean my mac and after that some of my icons from launch pad have disappeared, mail is opening but not displaying the emails, app store is not opening...what should i do? I request for urgent help ...please...??

It was a compatibility issue between CleanMyMac 2 and Mavericks. Fixed in CleanMyMac 2.1.0. The user can contact Customer Support, so we can teach him know how to reindex Launchpad caches.

CMM has deleted complete home directories, apps, it caused problems with email, app store and launch pad.

Sure these issues have been fixed but every time you install updates or do an upgrade you are at risk that CMM causes problems.


CMM is far far from bullet proof. Use at your own peril.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

should I buy clean my mac 2 or is there another app I should use?

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