iphone 5 power button NOT Working anymore.

I am having the same issue with my iPhone 5 and its a nuisance.

I swapped my HTC One for this iPhone so I am not the original owner (I tried Android, it didn't work out) I also checked online and the phone is out of warranty (I wonder if it would have covered me anyway, not being the original owner).

Has everyone experienced it getting worse?

Anyone who has gotten the button replaced on their own, has that fixed the problem completely for you?

Cheers

Now that the iPhone 5 is discountinued, what is Apple using for a replacement phone? Just a refurbished or the 5c? My problem started a week ago and I noticed everyday it's increasingly becoming more difficult to use. I had no intention of upgrading my phone anytime soon, and would eventually hand this down to my eldest.

My phone is 40 days past warranty and my power button stopped working. Took it into Apple store and I was told it would cost me $280 to replace it. You would think an $800 device would last longer than a year, and based on the multiple forum posts and complaints online, this is a pretty common harware problem. Is there anything we can do?

I have the same issue of the power button, it started that i wasn't able to press directly, had to try like 3 or 4 times to succeed, then I used to press on the very left side of it so that it presses, then it stopped totally from both sides to work. That happened before my warranty expires, but as there was no Apple store in my country I decided to go through a chat for service on Apple website in which the guy tried a couple of things and then asked me to go the store for replacement. Now, I'm in the UK and I have an apple store nearby but my warranty already expired, do you think I can use my chat case number as a proof that I reported the issue before my warranty expires?

I have booked an apointment next thursday with genius bar to see what they can do.

Hi everyone,

I have done lots of research and a huge number of people are having this problem immediately after installing the latest upgrade. Me too, and the numbers are such that it would be an incredible coincidence that all these "hardware problems" occur just after upgrade. I don't know what to believe!

Ditto the other probem which I seem to have in common with many, many other customers in that the 'phone shuts down at as much as 28% battery and then can be restarted without charging. This also has occurred immediately post update!

I'm out of warranty and have come to the conclusion that the alternatives may be better.

Other "phones seem not to have so many problems,and so with some regret I'm ending my aquaintance with Apple and going Android which in any case seems to have caught up with OS in every way. 😟😠

Hi everyone,

I am facing the same problem. It's happening after the update of 7.0.4. it's irritating to see Iphone not working properly.

Apple should start a call back. This type of hardware isuue is not expected from brand like "Apple".

Message was edited by: Maninder_mandy

i have the same problem with my iphone 5.

when i press from the right side it doesn't work.

when i do the same thing from the left it works.

i'm very dissapointed how many people have this problem and Apple refuses to replace phones for those who are out of warranty!

i still have warranty(applecare) but i'm not looking forward to get a refursbished phone!

it's funny...u pay $100 for extra warranty but they give u a refurbished! meanwhile it's their problem!

i'm thinking about switching to android but the apps aren't the same quaility..😕(and android memory management ***** balls!)

Same problem here. Mine started to get harder (power button that is) to use, then became nearly impossible. Now, when I'm in the middle of doing something or using an app, the off screen randomly appears as if someone was holding the lock button down to activate the "turn off" feature.

I of course like most depended on my I-phone 5 to make it the 2 years if not longer, so I chose not to buy the 99.00 extended plan.

I love my I-phone, but I have found that like many companies, Apple just nickles and dimes everyone for every little thing. Like a 19.00 dollar support call.

Call me stupid, but doing something about issues like this with a company as large as Apple should just be 2nd nature. Offering support thats precise and on time for hardware related issues should just happen without question. It helps the entire culture of a company, and puts questionable consumers concerns to rest.

I really can't afford to have my phone fixed, so i suppose I will have to abandon the 5 until I'm able to upgrade, and go back to my old android phone :-( I barely got a year of use. This is so depressing.

I don't even have an apple store within 200 miles just small retailers.

I too have had this with my iPhone 5. Its been getting progressively worse and has reached the point where the phone is now unusable.

There is an assesibility setting which can be activated which puts a floating 'dot' on the screen wich can be used to sleep the device, but it wasn't a solution I could get comfortable with.

Can anyone recomend a London, UK based iPhone repair shop who can fix the fautly power button for a reasonable fee?

Same here. Two iphone 5 same problem just about 12 months so out of warranty. Since it seems this will happen to the majority if not all it obviously must be a device defect.Agree Mr. Jobs?..oops i forgot, Mr. Jobs no longer with us. Then we are screwed....Apple is no longer the same...PS I also still have an Iphone 4, not a glitch...

Same experience. First power button only works on left side, gradually harder and harder. Now almost impossible. I've been buying, and convincing others to buy, Apple products for 28 years. Had iPhone 3GS for several years and never had any hardware issues. This is clearly a widespread design or manufacturing defect, and Apple should own up to it and stand behind their product. To loosely paraphrase a famous Steve Jobs analogy, we paid a premium price for the "BMW" of phones, and we're getting a response you'd expect from Yugo.

Just adding to the everyone else, same issue. Went to store told they could sell me a new 5 not 5S for $270. I didn't have time to wait for a tech so I'm going back later. It works sometimes maybe 20% of the time. I also have the battery issue since the last update others are reporting.

If anyone from apple reads these messages add me to the list of people going to a driod phone either back to Motorolla or Samsung if I have to pony up extra cash for a known problem.

Same issue with mine, same issue with my wife's one...

I am really frustrated... Frustrated to see so much people with the same problem and no reaction at all from Apple...

But what if Apple recognize this issue!? Seems like they're going to get thousands and thousands iPhones back for repair, and they probably just can't support that...

It's always coming back to Steve but frankly, now that he's no longer with us, it's getting worse and worse...

Two of my colleagues have the 5s and their rear camera just stopped to work almost at the same time...

Be ready to see Apple as just a simple Mobile device manufacturer, with different models to cover all different kinds of customers...

Come on Apple, we don't buy Apple because it's Apple, but because we are all used to a certain level of technology and quality (on the products, AND the service)...

I have the same issue. Power button isn't working anymore. The problem has got worse gradually, first the power button only worked if it was pushed on the left side and now it doesn't work at all.

Apple need to take responsibility - I ain't paying premium price for cheap quality.

I have the same problem but here in the UK apple will replace the iphone 5 for 2 years under EU law...... BUT if you got it on contract with a mobile provider as MOST people do they will only honour the 1 year warranty.

So its like saying "yeah we acknowledge there is a problem but even though it is one of our product and we would replace it for you if you bought it from the apple store, but UNLUCKY you got it on a 2 year contract and they only last 13 months!!!!"

Come on Apple its time to admit the iphone 5 needs a recall....