iphone 5 power button NOT Working anymore.

I brought mine in today for this very problem. Instead of being treated like a decent, honest human being, I was met with excuse after excuse as to why they couldn't accept the phone for repairs.

I'm used to exceptional customer service from Apple, however this time around it seemed they were trying to think of every reason why NOT to accept it for servicing.

The phone has never been opened or serviced by a third party. I purchased it second hand from an individual. It's in excellent condition otherwise. The phone is NOT stolen, was NOT iCloud locked, and the ESN is fine. As soon as I told them I bought it second hand, they treated me like someone who was suspect of trying to pull a scam.

VERY disrespectful treatment.

But are they the original Apple ones or after-market. They would be able to tell at the Genius Bar.

At this point you need to call customer service. You don't know for sure that the previous owner did not have it opened.

You can try doing a hard reset you can turn it on by plugging in the power plug and try holding home button and power button really hard ignore the red thing to slide no data will be affected wait 15 seconds before turning it back on

All iPhones come with a one year warranty.

Take the device to your local Apple store or call 800-MY-APPLE to arrange a replacement.

I had the same issue. Took it to the Apple store and they swapped it out with a new phone. In and out within 20 minutes.

Apple still has older iPhone models reserved for replacement purposes. They will replace your iPhone 5 with another iPhone 5.

I am having the same issue, but after fiddling with it I realized that if you press the power button on its right side it won't work, but pressing it on the left side it will work

very frustrating to have this issue with a VERY expensive phone!

I bought an iPhone 5 at launch. 6 months later I replaced it for this exact issue. Now this month the replacment is doing the exact same thing. Of course now its out of warranty. It really ***** that something like this doesn't get a free replacement. $250 dollars to fix a defect in the hardware, total ********.

My iPhone 5 sleep/wake button is also almost completely unresponsive. I can press it 20 times, and nothing. So frustrating! Even more frustrating? Going to the Apple store and being told I'll need to pay for a new phone because it is out of warranty, then call Apple Care to be told the same thing. Apple needs to take responsibility for this. Warranty or not, this is a KNOWN problem and has nothing to do with the lifespan of the phone. It is a defect.

I have been a loyal Apple customer for a long time and love their products, but this is really disappointing and a total turn-off. Dare I ponder Android?...

You are only part right about the consumer law. In EU the first year the manufacture must replace in the 2nd year it goes to the point of sale. So if you have a contract with 3mobile they should replace or fix for you.

Exact same problem here as well.

My iPhone 5's sleep button started being pretty much unusable for no apparent reason.

If I push hard on the left side it works, but pushing with normal pressure or on the right side never works.

I'm out of warranty too 😟.

Seeing as everyone is having the exact same problem, always with the right side failing, this seems to be a design issue that I hope Apple will address.

Honestly, it's just amusing that despite all the interest in this thread, the Apple Geniuses will act like they've never seen this issue before. Three people were at my Apple Genius Bar table when I took my phone in; all of us had the same problem, yet each of us was made to feel as though this could not be a systemic issue related to the iphone 5. Silly really.

Yes, Assistive Touch is a workaround,

but there are times during during the day when a "Hard reset" needs to be done.

The iPhone cannot be turned on again, unless you have a Lightning cable on-hand (which I usually don't at work), and the phone is non-functional until you boot up the iphone using the Lightening cable, and very inconvenient.

My suggested workaround solution is best for those who, like me, got the power button problem AFTER their 1-year warranty period expired, and before becoming eligible with their carrier (in my case AT&T) for a special upgrade deal - usually 2 years after getting the iPhone.

If you are within 1 year of original purchase, and so are still within warranty, then yes, you may want to trade in your faulty unit for a free replacement. That is, if you are confident that the replacement won't present you with other even more annoying problems - like being forced to use IOS 7 instead of 6. According to posts here, IOS 7 is plagued with much faster battery drain than IOS 6, and offers no significant compensating advantages. I've stayed with IOS 6.4 and still get 2-3 days of battery usage per charge with moderate use. So I wouldn't want to be forced to update to IOS 7 as a result of trading my iPhone 5 in for a replacement.

So in my case, I prefer to stick with the workaround posted earlier until I'm eligible for a special upgrade deal from AT&T in October. By then, hopefully the battery drain problems of IOS 7 will be fixed.

By the way, I generally carry my lightning power cord with im in my laptop computer case, so it's usually always with me. So, I don't have any problem when I need to power up my iPhone away from home or office.

I too have the power button issue. Fortunately, I have a Squaretrade warranty. They are having me return the phone to Apple Genius Bar for a replacement and they will reimburse me. The only thing that ***** is I have to pay $50, but that's way better than the alternative.