Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My music won't sync to my iPhone 4S after updating to 11.1

I just updated my iTunes to 11.1

Everything seems to be working out fine but when I sync music it gets to about 5/6 songs and then cancels the sync.

any suggestions?

iPhone 4S, iOS 7

Posted on Sep 18, 2013 11:12 AM

Reply
Question marked as Best reply

Posted on Sep 18, 2013 11:59 AM

I would try restarting both the computer and the iPhone. Then try to sync again.

If that doesnt fix it, I would try recreating the itunes library with this:

http://support.apple.com/kb/HT1451

99 replies

Dec 7, 2013 10:04 AM in response to HxCorbett

Does anyone know if Aple has acknowledged that this is a widespread problem? I, for one, have tried every suggestion listed in this thread and nothing has worked for more than a couple days. I think that there are so many variations of the same problem, on many different phones, and so many different "fixes," that this shows there is an inherent compatibility problem with the latest iTunes and iPhone software.


Any news on Apple working on this?

Dec 12, 2013 12:50 AM in response to MJG196

I have exactly the same problem with my iPhone 4S and my girlfriends iphone 4.


After spending weeks of troubleshooting with Apple today they told me that my MP3 files are bad and that`s the reason the sync wouldn`t work....


But before using iOS 7 sync with exactly the same music files worked always just fine!


The fact is: On two iPads 3rd gen, one iPad 4th gen, one iPhone 5 and an iPod touch synchronizing the same music is working without any problem.

I told Apple about this but I have not got an answer.


It is impossible that suddenly all my MP3s are bad! They are working just fine with other Apple iOS 7 devices as stated above. This is ridiculous!


I also wrote Apple the link to this thread so that they can see I am not the only one with this problem but they don`t care.


Please, go ahead and open tickets with Apple about this problem so they have to do something.


My iPhone 4S has 64 GB and I normally have about 45GB of music with me.. but at the moment as I`m not able to sync it it`s just an very expensive and almost useless (for me) mobile phone...

Dec 27, 2013 2:58 AM in response to HxCorbett

Are people still having this problem? I have the latest iTunes on a Macbook and I have an iPhone 4s. Until recently I have had my entire music library on my phone, but today I plugged my phone into my computer and I lost everything, nothing shows up on my phone and it doesn't matter how many different ways I try to sync the music to my iPhone nothing comes up. I have tried all of the fixes people have suggested and am still completely out of luck. Only my purchased music will show on my phone all albums synced to my iTunes library from discs etc will not, but when I click on my iPhone within iTunes and then click to music it shows everything from my library as being there (even though I can't actually see it on my phone!) I'm confused and frustrated. Has anybody got any original ideas as to how to fix this?

Dec 28, 2013 11:28 AM in response to hellobela

Thanks to all in this discussion!! This appears to be working (deleted the music on the phone as per hellobela's suggestion). I have an iPhone 4 and I've spent many hours over the last few weeks trying to get my music to sync. I noticed the issue after the last IOS upgrade. It's only syncing 2300 of the 2700 songs I wanted but its a step in the right direction. I am wondering if the other person who said there were some problem albums causing the issue was also on to something...as was the person who suggested creating a new library. If I find out anything else I will share as this was a royal pain in the rear end and a waste of precious time.

Dec 30, 2013 4:18 AM in response to HxCorbett

I've had similar issues and after days of frustration tonight I decided to backup and restore my phone (something I was trying to avoid) when I did this the 'radio' feature which was supposed to have been introduced with iOS7 (which my 4S never actually got) appeared in the music app on the bottom left tool bar next to podcasts. My guess is there is a fault in the latest iOS version within the music app which is causing this issue for so many people!! After I had backed up and restored I followed the steps below and what do you know problem solved my music syncs to my phone now like no problem ever existed. Definitely try this I think restoring the phone creates a fix for the app!


NOTE: This will take some time depending on how many songs you have.


Remove all the songs from your phone and then re-sync them back on.


1-simply plug phone into itunes on your computer


2-click where your iphone shows up in itunes


3-click the music tab at the top


4-UNCHECK the box beside sync music and when the prompt asks click REMOVE


*this will remove all the music off of your phone so make sure all your music is in itunes on the computer!*


5-Sync your phone


6- after the sync is finished follow steps 1-3 again and re-click the "Sync Music" box


7- now sync your iphone again and it should all be back to normal

Jan 4, 2014 10:21 AM in response to HxCorbett

i had the same problem, so going on an adventure to figure this out is what i did. Everyone elses comments didnt work for me what-so-ever. So hopefully this helps somebody.

start of by plugging in you iphone to your computer.

once your computer recognizes your ipod or iphone, go to the summary.

now go over 3 tabs to find music.

click on it

check the box that says "sync music"

from there you can mannually choose what you want to sync or you can just sync the entire library.

Hope this helps! :-)

My music won't sync to my iPhone 4S after updating to 11.1

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.