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iTunes 11.3 freezing when refreshing podcasts

I downloaded iTunes 11.3 yesterday and each time I have refreshed my podcast subscriptions since then I've had to 'Force Quit' due to the application freezing. When I try the second time it's better, though still slow. Anyone else have this problem? 11.2 was fine for me.

Posted on Jul 11, 2014 8:35 AM

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Question marked as Top-ranking reply

Posted on Jul 11, 2014 8:49 AM

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES ▹ All Messages

from the log list on the left. If you don't see that list, select

View ▹ Show Log List

from the menu bar at the top of the screen.Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name, may appear in the log. Anonymize before posting.

208 replies

Jul 29, 2014 3:15 AM in response to rexxluna

that there is no longer a way to remove a podcast from your listing but still keep the files on your hard drive. now when you remove a podcast it automatically deletes all the files.

thanks for that info - an incident with a text document had warned me that once something is in the Cloud the Cloud is in the driver's seat and has its own logic by which to exert that control (I suspect it gears at making you store enough so you have to buy extra space). If you can't afford to take all off the cloud it is wise to do an external data save before doing anything at all with any file that's in the cloud, most of all don't delete it.

When updating to Mavericks Apple deleted completely all my RSS-feeds from Mail - that experience taught me to never trust their Cloud Service. Once they made life comfortable for me now I feel ordered around. To me it seems more and more that software at Apple is in control of Geeks who write script for Geeks. In a way I can feel with them. It must be a bloody nuisance to keep always those "normal" users in mind. Once upon a time the same happened at Mercedes i.e. engineers brushing marketing requirements aside and constructing ever more sophisticated stuff for an ever smaller clientele

Apple has been there once before? haven't they?

Jul 30, 2014 4:51 AM in response to cdrumm

Still not using List View, but I'm getting used to My Podcasts. It will do an automatic refresh. Maybe doesn't get everything, but things seem to be working pretty well. What I miss is the Download All button in List view when I want to get all the podcasts in a Feed without having to click on the cloud icon for every one. If there's a way to do that in My Podcasts, I haven't found it yet.

Aug 1, 2014 7:20 PM in response to cdrumm

You can manually reorder the list by dragging, but if you have 200 subscriptions like me, it is almost impossible to do.


I would be happy if they just let you sort alphabetically. The way they do it now - by just sorting by order subscribed - is a completely useless way to sort podcasts.


I really don't get how the podcast feature can literally get worse with every major update.

Aug 2, 2014 3:06 AM in response to Tevseric

Agree - it was working fine - and now they have updated it - and broken it basically.


Come on Apple - all we want is to scroll through our podcast subscriptions, surely this is something you can sort - it can't be that difficult of an issue to resolve can it?


This latest version of iTunes is without doubt a terrible update - that simply does not work properly for podcasts (a phrase and medium I think they may have even invented ??).

Aug 2, 2014 3:34 AM in response to firehawk12

Hi firehawk


MyPodcast view has switched from random-inexplicable order to alphabetical with 11.3 - maybe Apple has different 11.3s out there for different continents? just joking - expressing despair.


Because my latest discoveries in time stealing "improvements" are: if I delete an episode in MyPodcastView I still have to delete it from the playlist i.e. delete twice instead of only once as before - if there are other nooks where that episode will remain stored on my harddrive I haven't dared to check yet.


In playlists I could de-activate the checkmarks on the left in bulk, now I can still do that in playlists for music files but no longer in playlists for podcast episodes. In those I have to do the checking/unchecking which I've always used as a device to mark episodes for deleting one by one. If I get home from a day on the beach having gone through a pile I love Apple dearly for that ingenious new feature. The played unplayed blue dot doesn't fit my needs


Another "improvement" Apple inflicted on me ages ago was that if I searched for a podcast (subscription or episode) I could "blue" it, then delete the search word and the list would stay at the "blued" place - now it always jumps back to A - for my way of screening my lists that was another teeth gnashing major "improvement"

Aug 2, 2014 6:29 AM in response to firehawk12

Thanks, firehawk12! So intuitive. I need better intuition.

I too have at least 200 podcasts. I'll check out dragging them around.

It is kind of nice to have new subscriptions listed first, so I can find them to download previous episodes in feed. (My two added since being unfrozen: NPR's eTown and Billboard Pop Shop—downloaded all episodes without a hitch.)

Aug 2, 2014 1:37 PM in response to cdrumm

and next you'll start jubilating when your car supplier tells you that they have added a great feature to your driver's seat but when you should use the back seats the car ain't going to work at all.


Reading how willing people are to adjust to Apple riding rough with them I'm beginning to understand why some claim that customers of Apple have subscribed to a cult. After all getting people to acquiesce to everything is typical for cults and their leaders.

iTunes 11.3 freezing when refreshing podcasts

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