iPhone 6 Music Volume Drop After Notification

I have an iPhone 6 running iOS 8 (version 8.1). Usually, when I receive a notification while listening to music via headphones, the volume of the song drops slightly for the notification sound to alert me and then returns to normal. I've recently noticed that it often seems to get "stuck" in a low volume and either goes back to normal after waiting 3-10 minutes or when I receive another notification. Has anybody else had this problem? can anyone give suggestions on how to permanently fix this problem? Thanks!

Posted on Nov 21, 2014 8:36 AM

Reply
138 replies

Mar 16, 2015 7:13 PM in response to k_alex

So, the problem actually is from the Facebook App. I find when mine does it, 80% of the time, I have no notification coming through. It just randomly does it. I after about the fourth time, I double-tapped the Home button and killed every other active app, one at a time, to see if a certain app will restore volume. Every time my volume drops and gets "stuck" I can find my Facebook app, kill it, and volume restores instantly. The only thing I can think of is to rate the app in the App Store and get everyone to leave a comment for them to address this issue. Anyone reading this, try it and see if this is the same for everyone else.

Apr 27, 2015 4:18 AM in response to k_alex

I'm experiencing the issues under 8.3 (iPhone 5s). IIRC I did not have this issue prior to 8.1.


This issue affects streaming audio services, streaming video, local audio, and local video. Basically if you're running any kind of media, the audio issue occurs.


Again, it's as if a notification comes in, though there's no actual notification sound or popup of any kind (at least for me). The audio drops as it would for a notification but does not return to normal without intervention (kill the media app and restart playback) or without waiting several minutes.

As a quick work around if you Fast Forward or rewind for 2 seconds the volume returns to normal. After doing this sometimes when it proceeds to the next music track it will have the same issue. Gets really frustrating and I wish.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 6 Music Volume Drop After Notification

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.