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Can't change Country/Region after cancel Apple Music membership !

I can not change Store Country on my iPhone after cancel membership (turn off Automatic Renewal), still always get message "To change stores, you must first cancel your Apple Music membership". How can I do ? Please help me, thank you.

iPhone 6 Plus, iOS 8.4

Posted on Jul 1, 2015 1:09 AM

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Question marked as Top-ranking reply

Posted on Apr 21, 2019 1:54 PM

Hello, I have the solution for this problem. This is the most popular thread on the 1th side on Google so I decided to share it with you.


After you canceled the Apple Music subscription and you'll get the error message "To change stores, you must first cancel your Apple Music membership" you have to do the following steps:


  1. Go to the App Store
  2. Click on the picture frame in the right upper corner
  3. Scroll down to sign out and click it
  4. Close the App Store
  5. Go to Settings -> click on your name on the top -> iTunes & App Store
  6. You will asked if you wanna change the store country after you tipped in your Apple-ID, so click on confirm
  7. done


I hope this help. I very happy because my Apple Music subscription expired in December.

185 replies

Dec 5, 2017 4:09 AM in response to ThomTho1979

I found a solution!

So basically i accidentally changed my country region in the app store so i couldnt use my apple music and for using my apple music, i had to change the country back to mine and for that i needed to cancel my apple music subscription so what i did was, since i am from india, i searched google for india only apps and tapped on one app and since it was india only, it said this app isnt available in your country and i clicked on change county, it switched me back to the indian store, and my apple music started to work again..


Hope this helps..

Dec 23, 2017 7:54 PM in response to ThomTho1979

2 years late but I believe I just discovered the solution. This just happened to me by accident when I tried to download an app from a different country, it asked me to switch countries (which I agreed to) then found myself stuck. Tried everything but then I figured reverse psychology would work. I just googled apps that are only available in the country you desire (in my case the U.S. and that app was Pizza hut) and it once again asked me if I wanted to switch countries, then boom!! Its all good now

Jan 18, 2018 3:08 AM in response to ThomTho1979

I have same issue between my iPhone battery issue and now this I think I will be leaving Apple very soon going down hill lately for not a cheap product

I always buy the top of the range phone with max memory

I’m so disappointed with the product and these silly

Stuff like wait 3 month s to change store it’s ridiculous

It’s becoming like a second rate company lately living off the good work layed down years ago

Feb 26, 2018 9:22 PM in response to ThomTho1979

I know this is old but I had to respond. Earlier I had clicked on an app link I found and it said the app wasn’t available in my country so it asked me to change regions. Sure why not!


Fast forward a couple hours and I realize my Apple Music songs aren’t playing. Any song I purchased and downloaded would play. But streaming songs would just not play, with no error.


It then hit me that I had changed regions. So I found where to change regions but it wouldn’t let me while having an active apple music subscription. I canceled, but because my subscription was still valid for the remainder of the laid period it still wouldn’t let me change regions.


So I googled “iphone app” and in the list that returned, I just went through clicking apps as they auto launch the app store. Finally when I clicked on “Citi Mobile” it recognized I needed to have my country changed to United States. So I clicked the button to complete the change and all is good! I can now play streaming somgs like normal and have re-subscribed to Apple Music!

Mar 13, 2018 7:33 PM in response to ThomTho1979

Yep, because of this very disappointing experience of using Apple Music, I'm leaving the service, turning into Spotify, and subsequently because of mine being on Spotify, I gave up buying HomePod which I have been eyeing for a long while. This is how bad user experience triggers a much bigger problem.


Wait until other people have the same react as I did, then Apple would change it, and the(or some) product manager would get fired.

Jun 2, 2018 3:54 AM in response to ThomTho1979

Many people in this thread said that using the method like in browser search for an app only exist in another country, click the link to app store and the prompt message will ask you to switch stores to another country.


This method I don't know why not working for me. I can get the prompt message and the store really changed to another country. However, when try to down an app, it still prompt another message saying your account still in original country, and ask you to switch back to your original country app store.


For me, using a link searching another country app and link to it, answer to switch app store is not working..... I can change to that another country app store but still cannot download an app there......

Jul 30, 2018 8:36 PM in response to ThomTho1979

Hello Thom, I recently ran into a problem similar to yours, I accidentally switched to the U.K. Store from the US store and could no longer listen to my Apple Music because of the store change. When I tried to change it back through the settings I had the message that I had to cancel my Apple Music subscription first. I didn’t want to do that so I thought I’d get out of the U.K. store how I got in. I found a link to an app only available in the US store and clicked on that link, I attempted to download that app. A message popped saying the app was only available in the US Store and asked me if I wanted to change stores. I clicked the change store button and it changed stores, I kept my subscription to Apple Music, everything went back to normal. So to change stores find an app only available in he store you want to be in and attempt to download it. Hope this helps!

Sep 17, 2018 4:11 PM in response to ThomTho1979

What’s most outrageous is even till today, after four whole years you posted the problem on here, apple has NOT done anything about it. I subscribed Apple Music in China, but when I came to uk and wanted to download some apps in uk store, it still doesn’t work! I can’t change my region until the membership expires. That’s unbelievable. They can personalise all these user preferences but not this. Apple is really not helping go international in this case.

Can't change Country/Region after cancel Apple Music membership !

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