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I have iTunes 12.3 installed on a laptop running Windows 10 and cannot get my iPhone 6 plus with ios 9.0 to be recognized to sync or backup. The troubleshooting indicated it may be incompatible with USB 3.0. What can I do to resolve this issue? Thank you
iPhone 6 Plus, iOS 9, Windows 10
Thank you so much! I tried updating the driver yesterday, but I didn't know where to look. I was hoping Windows would find it. Thank you again! It's nice to feel sane again. These little things take up so much of your time. You are awesome!!➕➕➕➕🙂
This helped me as well, thank you !!! 🙂✅✅✅
Tried it for my iPod that won't sync anymore. Got to the driver tab but the button for updating the driver was ghosted out and thus I couldn't click it. Thoughts?
Device needs to be connected to the computer. Make sure your computer shows it as connected. Then go through the steps for driver update while the device (phone, IPad etc.) are connected.
Appreciate the reply, but it is connected. It shows up as a device.
You ROCK!!! I have searched everywhere for the answer and yours is the one that actually worked. thank you so much!!
Thank you, this worked for me!!!
Give this man (or woman) a lolly. Thank you!!!
Thank you, this worked for me.
Very helpful. Thank you!
Thank you!! Works perfectly.
Hey,
It also works for me - Thank You for the advice 🙂
(Contacted Apple Support, answer: cant help You, as this is an Windows problem! 😠)
YOU DA MAC DADDY! Thank you! Now it reads my apple devices! SWEET! If I run into any other problems, you will be the one I turn to again. Thank you again Mac! You are amazing.
Hi,
Thank you, this worked.
LB
It doesn't work for me.
There is no «Drivers» or «NetDrivers» under «Mobile Device support» as you can see on the screenshot.
iPhone not recognized in iTunes 12.3
