You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

ElOllos Author

Level 1

1 points

Ios 9 cant enable mobile data for application(s)?

I was traveling while upgrading my device, and most seem to work as expected so far.

Since I'm careful with roaming charges, I disabled most of the apps from the mobile data setting page before I left, so I could read mail abroad without using alot of data in the background.

After upgrading to IOS 9, I can't seem to enable mobile data for any new apps.

The ones that were already enabled, is fine.. they can be disabled and then enabled again, but for example spotify refuses to use mobile data after the update,

I've restarted, soft reset, and every time the mobile data checkbutton is back to off if I go out of settings and in again (and it doesn't work).

Anyone else have this problem?

iPhone 6 Plus, iOS 9, IOS 9, mobile data settings

Posted on Sep 17, 2015 2:27 AM

Top-ranking reply

JonnyLeeds72

Level 1

9 points

Posted on Sep 17, 2015 3:29 AM

I'm having exactly the same issue. Any apps that were switched off for mobile data use before the IOS 9 update will not now switch back on. I've reset network settings to no avail. Deleting the apps and reinstalling them doesn't seem to work either. I thought about using one of my recent backups to iCloud but oddly since the IOS update I no longer have any phone backups despite me previously backing up pretty regularly!

View in context

264 replies

Baldaco1

Level 1

0 points

Sep 21, 2015 11:02 PM in response to seema mopo

Same problem.

Lost1478

Level 1

0 points

Sep 21, 2015 11:11 PM in response to ElOllos

Hey Apple, please it's time to do something. Many users have the same issue after upgrade to iOS 9, including me.

mpumz

Level 1

40 points

Sep 21, 2015 11:29 PM in response to ElOllos

You're not alone on this, l'll wait a little longer as am mostly on wifi and the apps l need for cellular are still turned on.

PLH88

Level 1

4 points

Sep 21, 2015 11:30 PM in response to ElOllos

TThis is a major BUG that must be fixed NOW.

SO MANY BUGS IN IOS9

I have iPhone 6

Sep 22, 2015 1:20 AM in response to PLH88

I changed some of the steps based on the post here for ios7.x.x. (iOS 7 cellular data settings won't save on iPhone 4s???)

For this, you'll need:

iTunes
iBackupBot (http://www.icopybot.com/itunes-backup-manager.htm)
don't worry about registration, you won't need it

Steps:

Disable Find My Phone in Phone icloud settings
Disable iPhone Passcode
Make a complete iOS backup using itunes
make sure NOT TO ENCRYPT the backup, otherwise iBackupBot can not use it.
Open up iBackupBot
Navigate to your newest backup on the left top space. to be safe, right click on the backup and choose Duplicate.
Go through the file hierarchy until you reach
WirelessDomain/Library/Databases/
Delete the CellularUsage.db file from your backup.
Restore from the same backup (without the cellularusage.db) using iTunes.
After complete restoring, i went to settings, flipped every single "Use cellular data for:" toggle on. (Flipped On to Off and Off to On)
Restart the phone, go to settings and turn back on everything under "Use cellular data for:". (when you close and view the settings again, some is gonna be back to off position.)
try to use cellular on one of the app which shows cellular off.

D4nnyp

Level 1

0 points

Sep 22, 2015 2:24 AM in response to yeohsli84

Well at least I now know these post are being read...

I have the same issue..

Is the above the official fix to this problem, I don't have access to iTunes .. Is there any updates due.

Frustrating!

ElOllos Author

Level 1

1 points

Sep 22, 2015 2:30 AM in response to ElOllos

There is no official response yet: That would first of all be an aknowledgement from (cr)Apple that there is a problem, and secondly the release of iOS 9.0.1 with fixes for this awful bug.

Sep 22, 2015 5:26 AM in response to ElOllos

well I did a full restore, lost all my app saved data and still problem persists. going back to my Samsung until apple fixes this, I need cellular connection for work.

thanks guys

Sep 22, 2015 7:12 AM in response to yeohsli84

NOT WORKING. Phone crashed. Had to reboot and not working anymore.

Sep 22, 2015 7:14 AM in response to cheeks1988

Hey @ cheeks1988, can you confirm you did a clean install and set up as new phone (i.e. Not restored from a backup)?

Even after doing this, the issue persists?

rsang

Level 1

0 points

Sep 22, 2015 7:19 AM in response to ElOllos

I've tried all the proposed solutions to resolve this issue on iOS9. None of them worked.

I downgraded to iOS8 using the instructions here:

http://www.redmondpie.com/ios-8-beta-download-release-date-features-rumors-and-n ews-update/

I'm back to the old and stable iOS8 for now, till Apple confirms the iOS9 bugs have been fixed.Of course, I lost all my settings, and App groupings etc, and a colossal waste of time as well.

Shame on you Apple.

For all us users, follow the steps outlined in that link, and get back to a worry free stable iOS.

eamw29

Level 1

10 points

Sep 22, 2015 7:28 AM in response to rsang

I did a clean restore with the downgrade, then restored from my last iOS 8 backup, which restored all my settings. If you backed up your phone to your itunes before you installed iOS 9, you should be able to restore all your settings from that backup.

hawc

Level 1

8 points

Sep 22, 2015 7:33 AM in response to Totally_unaware

Exact same issue for me. Same as everyone else. It's 10:30AM Tuesday, September 22nd and still no fix from Apple. Waiting....

Sep 22, 2015 8:35 AM in response to ElOllos

Same problem, it's frustrating

abdo0o

Level 1

0 points

Sep 22, 2015 8:53 AM in response to ElOllos

tried every thing reset network reset all setting restore from itunes and restore from recovery mode nothing worked every time talk to apple support they dnt know how to fix the problem and i dnt need to go back to ios 8.4.1 coz iam afraid of the steps of donig that

Ios 9 cant enable mobile data for application(s)?