My iPhone 6s home button is really hot and the device won't turn on

i have had my phone since Friday, and this morning when I woke up the home button was burning hot and the screen is just black. I went to bed with it working just fine last night, plugged it in to charge, and now it won't work. Nothing else is hot, not even the charging port, just the home button is on fire. I have had the phone unplugged for an hour and the button is still on fire. I had just made the choice to switch from a Samsung to this iPhone and need to say it makes me slightly regret my choice because I have always known that apple products have tons of issues. I an not happy that I have had this phone for less than 5 days and this is happening. Anyways, is there anything i can do to fix it without having to go into the apple storeI did not finish setting up my iCloud, so to lose all of information because of a defective phone will not make me happy.

iPhone 6s, iOS 9.0.1, null

Posted on Sep 29, 2015 8:04 AM

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Posted on Sep 29, 2015 6:12 PM

Just had the same problem on 6s 64gb. Phone was working fine all day. Went to use the phone and it wouldn't power up, just a dark screen, and a very hot home button. I called Apple Support. They ran remote diagnostics and found nothing wrong. At their suggestion I held down the power button and the home button and the phone powered back on normally after about 10 seconds. I thought it might be an overheat due to the new case, but in researching overheat situations I saw that a triangular symbol should have popped up as a warning. The phone itself didn't feel hot, just the home button.

339 replies

Oct 1, 2015 9:25 PM in response to JazzieFayy

This just happened to me for the first time. My battery hit 20%, it asked if i wanted to go into low power mode which I did (for the first time) and then when I next picked it up it was off and the home button was super hot. I've had zero problems before this. Maybe it has something to do with low power mode? either way there is always some issues when new one first come out. I'm sure it will get addressed or I'll have it replaced. Will continue to monitor. Thanks everyone though on the reset instructions. I must not have been holding it down long enough when I tried previously.

Oct 2, 2015 6:39 AM in response to JazzieFayy

I hit snooze on my alarm this morning and went back to bed - woke up about 15 minutes later and tried to check my phone to see what time it was... I burnt my thumb and immediately dropped the phone back on the dresser. Now the phone won't turn on - my wife told me to leave it at home and she would try to get it to work.


This is my first iPhone and like the phone, but hope we didn't just get a lemon. I have been charging the phone using the supplied charger and not using a case.

Oct 3, 2015 1:21 PM in response to JazzieFayy

Same issue here. Phone was not being charged at the time. I had checked the time on the screen, and then about a minute later went to check it again when the screen didn't come on. The home button then started getting hot. It was on about 95% power.


The reset did the trick and it worked, but I would be grateful to know what apple say if any one tries to get them to replace it.

Oct 4, 2015 6:07 PM in response to Sheeple1

I just had the same thing happen again. My phone had been charging and it was fine when I would occasionally use it. I unplugged it and picked it up and the screen wouldn't come on. The touch id wasn't initially hot but then I waited and it started warming up. I then reset it and it's fine again. At this point I want it replace but I don't want to take it in if Apple's just going to give me another one with the same problem.

Oct 5, 2015 3:23 AM in response to JazzieFayy

I too have this issue on my 6s Plus 64GB Grey - I actually burnt my thumb on the **** thing!


For the second time this week I found my phone was stuck in a state that looked like it was powered off, but I think it was still powered on as the touchID sensor was REALLY hot, like I mean - this thing burnt my thumb when I tried to reset the phone using the touchID button + power for 10 seconds as recommended by Apple.


Not kidding when I say that I had to run my thumb under cold water!

Oct 5, 2015 3:08 PM in response to JazzieFayy

This happened to me yesterday afternoon. I was walking to my car from work and noticed my Apple Watch wasn't connected so I pulled my phone out of my purse and it was a black screen and unresponsive. My home button was super hot too. I use my phone as my alarm so I am pretty concerned I did call Apple and the guy said he hadn't heard of this problem and that I should go to an Apple Store and make an appointment. The earliest was Saturday. They don't seem very concerned about the problem. I have to work and cannot go to an appointment on the weekend.

Oct 6, 2015 10:05 AM in response to Sheeple1

Same thing here, it has happened five times since setting up the phone on launch day. It seems it is related to the system crash issue as well?


Question. are you putting your phone face down before this happens? I find the hot home button is only when I have had the phone face down. the phone lockup or crash can happen face down or face up

Oct 6, 2015 4:15 PM in response to chifever

** UPADTE ** Happened again today. Had just used the phone for a call, sat it down and the next time I went to pick it up black screen and unresponsive. Had to do a hard reboot and working again. Oddly it asked me to input my apple id password again ... Something is very odd with this situation. iPhone 6s 64GB running 9.0.2. Hesitant to take to the Genius Bar for fear I will get another bad one. And can't replicate the problem on demand ... Anyone try? Response?

Oct 7, 2015 9:48 AM in response to JazzieFayy

I just got my new i phone 6s in rose gold. Second day my phone was being unresponsive. I couldn't open my apps. I turned my phone off and turned it back on . That seem to work. The third day I wasn't able to slide my finger to unlock my phone it was being unresponsive. Luckily, I heard that if you press the home button and the turn off/on button at the same time till a white screen with the apple icon pops will do the trick. It did work for a couple hours but starts acting up again!! Its very frustrating!!! Sometimes I cant answer my calls. The home button over heats as well!!! I already been to 4 Verizon they seem to be sold out on the rose gold. However, I did make an appointment with apple for this week. I'm really bummed because I'm an apple person and I never had any bad experience with them. Is anyone experiencing this?

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My iPhone 6s home button is really hot and the device won't turn on

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