My iPhone 6s home button is really hot and the device won't turn on

When it happened to me I had no alarms set. The phone was also in my pocket, and I had checked the time on it a couple of minutes before. I was moving around at the time, so the phone was not stationary. I'm still waiting for the replacement phone to arrive, but hopefully that will have no issues.

One thought about possible causes. Did anyone setup their phone as a new phone, rather than restore from backup?

I know that in the past when I upgraded to my iPhone 4 I restored from backup, and that caused a problem as the phone didn't like that, and later I had to reset and install from new to stop it from crashing.

I'm just asking as my replacement is arriving tomorrow, and if that is the reason I will go through the long process of installing everything from scratch, but if not I won't bother.

Thanks

Haven't gotten my 6s yet, no wonder with such news. I closely follow this forum and twitter to spot trends.

What I often read: hot touchid (TorchID, anyone?) happen when people go to bed or have the phone in the pockets for a long time.

Conjecture: The brand new, super fast touchid sensor goes into overdrive, tries to read fingerprints at ludicrous speed (it's a feature, not a but) and wastes power in the process. This power is released as heat.

Does anyone notice how long their phone was sleeping before they encounter TorchID?

My phone was not asleep when the issues appeared. It was actually on, but lying face up and inactive on my desk. The screen went black suddenly and that's when I hit the home button to wake it and felt the burning hot home button and unresponsive phone. No alarms set, was not in my pocket at all. Mysterious.

So far, updating to the 9.1B4 iOS has not seen the issue return after three previous "incidents". I believe there is a public beta signup if you feel brave enough. This might suggest it isn't hardware related (and hence no Apple diagnostic has yet to pick it up). For now I'm hanging on to my 6S rather than swap it out.

Has anyone had this issue when their phone has NOT just come out of long idle (such as screen off overnight)? Is this happening to anyone after you've used your phone for say 10 min or more at a time?

My phone was still working fine when I checked it early this morning, so I picked it up to adjust the alarm clock settings. Within a few seconds it just froze on the alarm clock screen - screen on but completely unresponsive. A minute or so later, the screen went black and required a hard reset. However I waited a few minutes, and the home button never got hot. I'm sure the problems are related, but this was the first time it happened while actively using it.

My phone was active but just idle for maybe a minute or two when my hot button and black screen occurred (both at same time). So far there doesn't seem to be any common trigger among all of the reports.

Hmm maybe there's still something there. Perhaps it doesn't matter how long it's been in sleep mode, but perhaps the phone just has trouble returning from sleep mode into an active state. This has happened ~ 6-7 times for me, all when the screen is off or shortly after turning the screen on.

I think it may have been something due to the touchID "double tap" for reachability.. it would seem that may always be active and certainly if in a pocket or face down, it might just be getting overwhelmed to the sensitiy..

just a theory though.

I have a 64 s plus rose gold Samsung chip and i always set my phones up as new. When I discovered it to be hot it was from walking from work to my car. And the other time my phone was on the couch while I was watching tv. It's been 8 days since it happened. And I haven't changed anything. It happened even while on 9.0.2.

Wow my iPhone 6s did the same thing yesterday - Ive only had it a week!! It shut down out of nowhere and the home button was on fire. I tried plugging it into charge, and no signs of life showed. I hard resetted, and that did not work. Finally, after waiting a while and freaking out, I tried the hard reset again and it came back to life, the home button cooled down.

Why did a BRAND NEW device do this?? How can I rely on it?!

I turned off the fingerprint ID functionality.

Does anyone have a clue @Apple?

I am so disappointed.

I Also have a paired Apple Watch running with software 2.0. My phone is a 64 GB 6s which is a replacement phone since I was having so much trouble with the first. When mine was hot and had a dark screen, my Apple Watch said that it was disconnected from my phone. That is what actually prompted me to check on my phone since I knew that it was fully charged.

I contacted apple support yesterday about the sudden shutdown & hot home button issues. After many useless suggestions by lower some low-level tech who was obviously following a script, I was directed to and spoke with a senior advisor. This advisor directed me to do a factory reset followed by a restore from my backup. Her logic behind a factory reset was that previous updates may not work as well wirelessly because the data can "sometimes become corrupt" when done over the air. Geeze - can't tell if she was just completely inept or also following a script. I tried arguing my case but ended up with no choice but to waste my time and oblige her request. So fast forward to today and the problem happens again while using a simple weather app. This time again, however, the home button was not hot right away, and I ended up resetting before waiting to see.

The first tech claimed that apple reads all the forum posts, but both claimed there were no other reports of the issue and that apple is not even aware of the reports on the many tech sites! So Apple, if you're reading this, you're meaning to tell me no one there cares about release-date problems with your flagship product?

I don't have time to waste getting the run-a-round doing all the leg work for apple's inept support, and I don't have time to keep returning devices (again) that may have the same problem. I'm going to be contacting tech sites that have highlighted this previously and see if they can bring apple to admit to the problem. I suggest everyone else do the same.

From what I see, the beta5 is not fixing the issue (comments in link). http://forums.macrumors.com/threads/iphone-6s-other-ios-devices-not-waking-up-co nfirmed.1922995/page-30

Besides, I suspect many of us don't want the hassle/risk of running betas, which can come with its own issues.

Yeah this is definitely a defect of some kind, 9.0.1 update, burning hot button, top of the line 128gb space gray, only apple to apple software and hardware. was sitting in my glovebox at 40% charge and maybe 10 windows in the background, medium reception. I expect apple to fix this garbage asap otherwise I won't be planning on wasting 1300$ for their next phone, should have stuck with nokia. Massive disappointment!