My iPhone 6s home button is really hot and the device won't turn on

i have had my phone since Friday, and this morning when I woke up the home button was burning hot and the screen is just black. I went to bed with it working just fine last night, plugged it in to charge, and now it won't work. Nothing else is hot, not even the charging port, just the home button is on fire. I have had the phone unplugged for an hour and the button is still on fire. I had just made the choice to switch from a Samsung to this iPhone and need to say it makes me slightly regret my choice because I have always known that apple products have tons of issues. I an not happy that I have had this phone for less than 5 days and this is happening. Anyways, is there anything i can do to fix it without having to go into the apple storeI did not finish setting up my iCloud, so to lose all of information because of a defective phone will not make me happy.

iPhone 6s, iOS 9.0.1, null

Posted on Sep 29, 2015 8:04 AM

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Posted on Sep 29, 2015 6:12 PM

Just had the same problem on 6s 64gb. Phone was working fine all day. Went to use the phone and it wouldn't power up, just a dark screen, and a very hot home button. I called Apple Support. They ran remote diagnostics and found nothing wrong. At their suggestion I held down the power button and the home button and the phone powered back on normally after about 10 seconds. I thought it might be an overheat due to the new case, but in researching overheat situations I saw that a triangular symbol should have popped up as a warning. The phone itself didn't feel hot, just the home button.

339 replies

Oct 16, 2015 10:50 AM in response to Jackiekl

I'm all for trying to help Apple fix this but it has been going on way too long. If this happens to me a second time after the reboot work-around/fix, I'm at the Apple store next day and not leaving until I have a new phone. And if it happens within the 14 day return period, just return the phone and then buy another one.


It would be great if the Apple fan-boy and Apple fan-girl web sites like www.iMore.com and www.9to5mac.com would start tracking and writing about this problem. There are now multiple threads on this board and also their own board that just continue to grow with folks reporting this issue. The problem is that they're just too afraid to be critical of Apple as then they will shut down their access to the mother-ship and all of the review units, invitations to announcements, special access to Apple soldiers, etc.

Oct 16, 2015 11:28 AM in response to Stuart M

I'm not convinced yet either way - whether it's software or hardware. Some users on other sites have noted that public beta 5 (latest) reduces occurrences but doesn't entirely fix the problem. Either way it is possible it's hardware, and that the beta is just brute-forcing a fix around a hardware issue. Who knows. If purely software, I'd expect the problem to be much more widespread. So I'm ware of any claims about a software fix, even if they come from apple.


I've been approved for replacement, so I'll see how that goes. In the last 5 hours alone, I've had the issue probably 5-6 times, sometimes only a few minutes after a hard reset.

Oct 16, 2015 11:41 AM in response to Stuart M

Got a replacement phone from Apple on Oct 8, and haven't had the hot button issue happen on the new phone. BUT it took 10 days for my first 6S to start acting up so I won't consider the swap a success until the end of the month.


Something else I noticed -- on the original 6S the Touch Id on the Home Button didn't work very well. Half the time it didn't recognize my finger print, but on the replacement phone the Touch Id works perfectly.

Oct 16, 2015 11:49 AM in response to Stuart M

The more phones Apple is replacing the more priority, focus and attention this issue will get from the various Apple engineering orgs. My big hope is that this is not a design error baked into the silicon in the new TouchID button or the power interface below it. Hopefully it is iOS software or firmware somewhere in the unit that can be fixed.

Oct 16, 2015 5:47 PM in response to JazzieFayy

My wife just had he hot touch id button happen today. 6s 64gb rose gold bought on 9/26 launch day. So, 10 days in and first time it hapened. She had it in her purse at work and went to check the time. She said the home button was very hot and the phone would not start up. I got on the phone with Apple tech support and she said she was very suprised. She had never heard of theis issue before. She also was very offended when I told her there was a dedicated thread for it on Apple support. Any way, she didnt offer a fix other than to say she logged it on my account and that since it is working after the hard rest there should be nothing else to do. Debating on making the 2 hour drive to the Apple store to swap it out or holding out to see of it happens to her phone again.

Oct 16, 2015 10:17 PM in response to JazzieFayy

This just happened to me, I too had to hard reset. I wasn't charging it, I wasn't using it and then when I went to check it the screen wouldn't turn on the home button was blazing hot. If this is a hardware problem should I get a replacement before it turns into something worse? I think I'm going to call apple support or set up an appointment at the apple store.

Oct 18, 2015 4:19 PM in response to JazzieFayy

My 6s 16GB with Samsung battery and iOS 9.0.2 froze with black screen and hot home button 9 days after purchase and setup as a new phone. I had just made a call, put the phone to sleep and put it in my back pocket. After maybe 30 minutes with no callback, I checked the phone and found it dead. I tried hey Siri but she didn't work either. Did a reset and it came back on (there was a missed call that did not ring). It's been fine for 2 days, but I keep checking it...very disappointing! Does anyone think Siri may be involved, since holding down the button summons her?

Oct 20, 2015 2:11 AM in response to howarduns

Same thing just happened to my phone- 6s 64g not the Samsung processor so that seems to rule out that theory. Phone was not plugged in, just on bedstand overnight. About 85% battery so it didn't seem to drain it. But did have to sign in to everything again (is that because of the soft reset?) Case is simple one which is identical to the one I used on my 5s with never an issue. Running 9.0.2.


Most consistent thing I can see running through this thread is that is seems to happen most often when owner of phone is asleep so folks- perhaps this will be the fix. Do Not Sleep. (yes- just a little lightening joke).


Bit disconcerting since I am taking it overseas for a month leaving in a week and it is my contact and my camera and my alarm and my guidebook etc etc. Guess the iPad does come along.

Oct 20, 2015 6:09 AM in response to renees85

Also interesting to note, my watch seemed to still be connected the entire time my phone was "dead", which was for at least 30 minutes. I tried making a call from my watch though and it failed. So I feel like the phone was still on but stuck in some overheating/screen blackout nightmare. Anyone been successful in getting their phone replaced?

Oct 23, 2015 5:43 AM in response to 5Waldos

Just updated yesterday around noon. Haven't had the problem yet.... Although I don't put much faith in that because I had had my phone since release date, and didn't have a problem for almost a month until the other day. Time will tell. And hopefully people will report back if they continue to have an issue. That's how we'll really know if fixed or not..

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My iPhone 6s home button is really hot and the device won't turn on

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