My iPhone 6s home button is really hot and the device won't turn on

This happened to me as well yesterday before the 9.1 update. I'm assuming everyone is using Touch ID to unlock their phones? Or is it happening when it is disabled as well? I just got my phone 3 days ago and I'm well within my return window. For those that have 9.1, has the issue happened since the upgrade? I spoke to Apple today and they had never heard of the issue. I forwarded them the link to this discussion board. The problem sounds to be iOS related but how can this go unnoticed by Apple? I have a few friends that got their 6s phones on launch. They haven't had the problem and they have Touch ID enabled. I see a lot of posts on here, but what's the resolution? Is it worth it to exchange my phone for a new one? Could this really be a hardware issue and Apple is in denial considering the massive amount of phones they might have to replace? I'm not sure if I should exchange my phone or if that is a waste of my time. So far today, I've had no issues. How many of you experienced this only once vs. many times? I've see a couple of YouTube videos of the people with this issue but no follow up was provided as to whether they settled on a reset or got a new phone. Same thing on Twitter...people complaining but added no follow up.

At 8:20am this morning my iphone 6s went black and the home button got so hot it burnt my thumb. No buttons would work and the only hot area was the home button. It had not been plugged in for 5 hours and had more than 60% battery power. My 9 month old daughter is constantly trying to get to my phone. When I saw the screen go black she was in my arms trying to reach the phone. If she had picked it up before I did when the screen went black and burnt her hand I would be tremendously upset. This problem needs to be fixed or I need a new phone that I can trust will not burn my baby like it did my thumb. It is 9:20 when I am writing this and the phone is still hot and has a black screen.

I upgraded to 9.1 shortly after my hot home button issue on Thursday, and the issue has not happened since. But then again my phone is 6 days old. Can anyone with utmost certainty confirm 9.1 fixes this? I think it is too early to make that determination considering the problem happens so randomly and is not likely affecting the majority of iPhone users.

Any updates? Why is this happening, and can somebody get an official response from Apple? I buy 2nd year iPhone and I am dissapointed!! iPhone 6 was also full of bugs and defects. Now my 6S has a sound distortion problems. Anyone please get an official response and lets get together to sue this company. They shouldn't be even getting $100 for this crap. Apple must get sued for all of this.

What do you mean sound distortion? I have been with Tmobile since 2003. Not once did I ever get a complaint about my voice being muffled or my voice getting cut off. However, ever since I bought the 6s last month, literally, every single person tells me that my voice is getting cut off. When I say every single person, I mean every single person. If this wasn't the internet, I would post my number on here so you could all call it and see for yourself. The most frustrating part is that I run my business through my cell phone. My phone is so useless that I had to borrow my neighbor's phone to make phone calls today. An all-time low!! I came to this thread initially because I had the blank screen/hot home button issue. But if you want to talk about sound distortion, it makes me want to throw my 6s into the wall.

Have you upgraded to 9.1? I had a long chat with Apple and they assured me that this upgrade would take care of the problem. And I leaned hard since I have had the phone 2 weeks and got it for a month long trip to India leaving tomorrow morning. I spoke both with customer service and safety. I have not had any problems since the upgrade, and only see one second hand report of the problem with some one who has upgraded- and I wonder if it was the beta 9.1?

As far as voice distortion- no idea at all.

About the sound distortion. Try to play the "opening" sound at max volume on the speakers and see if the sound is distorted by listening carefully. I think on full battery however the problem disappears - hilarious. Apple are stealing our money.

Anyway regarding the touchid getting hot and having problems - when it happened to you was your phone facedown or not? IT could be related

It's been a few weeks and I'm happy to report that it hasn't happened again. This is on a new replacement phone running 9.1.

Based on new touch sensor issues surfacing with 9.1 it would most definitely appear that folks at Apple have been hard at work stabilizing the new sensor stack. Those do seem less critical than the phone having a hard hang though.

To Apple crew: thank you for getting on top of these issues and working hard behind the scenes. It's never nice to hit any problems, but it's great to know that you are there doing what needs to be done to respond to these when they surface. Much appreciated!

so just wanted to update everyone. I only had the hot button issue once, a few weeks ago. I updated to software 9.1 and didn't have it happen again. Then I went on vacation 2 weeks ago, everything was fine... until it wasn't. I was using google maps as a gps and all of a sudden the phone died. Would not power back on at all. Tried reset (hold home and power button) and it would not turn back on. Went into the apple store and they had to factory restore (i lost over 1500 pictures that I had took on vacation because of this crap). Needless to say, I was totally ****** off that this happened, and seeing as this is the THIRD problem i've had with this phone, I didn't leave the store until they replaced it. I am on a new phone now, and so far, no BIG issues. I have noticed it runs a bit slower and seems to freeze up from time to time (like a stutter). *sigh* I thought iPhones were the best :-/

Yes. My phone hasn't experienced this again. Sadly I can't tell you what fix it because I happen to get a replacement at the same time as iOS 9.1 came out. Please make sure you've updated your phone to the latest iOS version. From the light amount of traffic on this thread I go think that 9.1 contained payload to alleviate this.

And if you are still experiencing the issue afterwards, call Apple to see if they can get you a replacement.

I had this problem today after having my iPhone 6s 128g in my purse, with about 80% battery, not charging. Running iOS 9.2 with Samsung chip. while I am greatf that there was a temporary fix, this seems to be a problem that I hope Apple will fix.

I had the same experience.

- Charged phone before sleeping

- Woke-up with black screen

- Plugged and unplugged to make sure

- Still in black screen and home button is really hot!

- Did the hard restart as mentioned on forums

I'm currently on IOs 9.0. But I think that OS is not the issue here since I see similar occurrence with phone's having the latest IOs version. Same with phones left charging overnight or no charging at all and chipsets used if it's Samsung or any other brand. All instances still having the same black screen and very hot home button.

I got in late at the office because my alarm did not work. Very frustrating. Plus seeing that there are tons of users having the same issue, made me think to just get it replaced. Though still no assurance of getting it fixed. I guess I have to go to my line service provider to file for a replacement since I did not get the phone directly from Apple Store.

Looking forward to wasting more time in talking to customer service people, tech reps, etc. Painful!...

Any suggestions?

OMG this just saved my life, i was connected to my laptop taking some pictures off my phone, i turned my laptop off got my phone/ 6s/ 64g and the home button too was sizziling hot. Left it without connection and went to sleep. I got up, it was still the same.... thanxx to these posts, I'm alive again... Taking it to an apple store for a checkup.. I had to take my beautiful glitter sticker skin, just to make sure it recieved plenty air for it to cool down, guess i have to buy a new one!!!

I am so relieved this happened to other people and not just me. I've had my 6s for a week now and this just happened to me today. I waited a few hours as I was in a long meeting and finally the battery plug in screen came on. I've had every single iphone that has come out and never had this happen. Hopefully this is something an update will fix. Mine was on 54% battery life when it happened. But it was completely drained when it came back on.

This just happened again to me last night, with the replacement iPhone 6s Plus I was given a few weeks ago when it happened the first time! At this point, I just do not trust leaving my phone on the charger overnight, as this is the second time it caused me to wake up late for work. I really wish Apple would knowledge and address this issue, as this is exceptionally frustrating.