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My iPhone 6s home button is really hot and the device won't turn on

i have had my phone since Friday, and this morning when I woke up the home button was burning hot and the screen is just black. I went to bed with it working just fine last night, plugged it in to charge, and now it won't work. Nothing else is hot, not even the charging port, just the home button is on fire. I have had the phone unplugged for an hour and the button is still on fire. I had just made the choice to switch from a Samsung to this iPhone and need to say it makes me slightly regret my choice because I have always known that apple products have tons of issues. I an not happy that I have had this phone for less than 5 days and this is happening. Anyways, is there anything i can do to fix it without having to go into the apple storeI did not finish setting up my iCloud, so to lose all of information because of a defective phone will not make me happy.

iPhone 6s, iOS 9.0.1, null

Posted on Sep 29, 2015 8:04 AM

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Question marked as Top-ranking reply

Posted on Sep 30, 2015 7:35 AM

Take the phone back to where you bought the device. That is what warranties are for.

339 replies

Sep 30, 2015 7:22 PM in response to JazzieFayy

My phone just did the exact same thing where I went to use it and it was off. I followed the instructions on this post and it worked (although I had to hold the home button and the power button for 15 seconds). In response to some of the other posts, I don't think it has anything to do with any different chargers (I have only used an Apple charger that came with the phone since I got it a week ago) and it is not related to a case of any kind (I don't use a case on my iPhone). I hope Apple figures this out, or better yet I hope it goes completely haywire right before the 1 year warranty is up so I can get a new phone then. J/K

Sep 30, 2015 8:11 PM in response to JazzieFayy

Also happened to me too, today. iPhone 6s 16GB just turned off by itself, with a black screen and totally unresponsive to hitting home button/power button/plugging in to charger/connecting to MacBook Pro with cable. When I touched the home button, it was scorching hot and I was almost unable to touch it. I initially thought it was my imagination, but after Googling the issue, it seems like this is a real problem that Apple will have to fix. The fix, like others have posted here, was to do a phone reset by holding down the power button and home button together for 10 seconds. I will go to my Apple Store tomorrow to report this. Wonder how Apple will address this.

Oct 1, 2015 8:57 AM in response to superlum

This happened to me overnight. All was working fine, then this morning alarm didn't go off - phone was dead. The home button wicked hot and did the reset as suggested above. Then when I saw your post I went to software update and it had already initiated the download of iOS 9.0.2 and was in the "preparing update" phase. I went ahead and installed, but never had it initiate the software update on it's own. This concerns me! Seems to be working fine now, but time will tell.

Oct 1, 2015 1:49 PM in response to JazzieFayy

Same here. iPhone 6s, 64GB, iOS 9.01, Restored from Backup of iPhone 5 iOs 9.01 on 26 September 2015

Display dark, Power and Home Button not working, Touch ID/Home Button very very hot.

First time malfunction on 28. September 2015. Reactiviation with Power+Home for about 10 seconds worked.

Apple Support found no problems with their "Mobile Resource Inspector".

Second time 30. September 2015.

I have asked to change the device. Got a new one with express service today.

I will give it a try. If it occurs again, bye bye apple. I dont want to reset my phone every day.

Oct 1, 2015 9:25 PM in response to JazzieFayy

This just happened to me for the first time. My battery hit 20%, it asked if i wanted to go into low power mode which I did (for the first time) and then when I next picked it up it was off and the home button was super hot. I've had zero problems before this. Maybe it has something to do with low power mode? either way there is always some issues when new one first come out. I'm sure it will get addressed or I'll have it replaced. Will continue to monitor. Thanks everyone though on the reset instructions. I must not have been holding it down long enough when I tried previously.

Oct 2, 2015 6:39 AM in response to JazzieFayy

I hit snooze on my alarm this morning and went back to bed - woke up about 15 minutes later and tried to check my phone to see what time it was... I burnt my thumb and immediately dropped the phone back on the dresser. Now the phone won't turn on - my wife told me to leave it at home and she would try to get it to work.


This is my first iPhone and like the phone, but hope we didn't just get a lemon. I have been charging the phone using the supplied charger and not using a case.

My iPhone 6s home button is really hot and the device won't turn on

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