My iPhone 6s home button is really hot and the device won't turn on

i have had my phone since Friday, and this morning when I woke up the home button was burning hot and the screen is just black. I went to bed with it working just fine last night, plugged it in to charge, and now it won't work. Nothing else is hot, not even the charging port, just the home button is on fire. I have had the phone unplugged for an hour and the button is still on fire. I had just made the choice to switch from a Samsung to this iPhone and need to say it makes me slightly regret my choice because I have always known that apple products have tons of issues. I an not happy that I have had this phone for less than 5 days and this is happening. Anyways, is there anything i can do to fix it without having to go into the apple storeI did not finish setting up my iCloud, so to lose all of information because of a defective phone will not make me happy.

iPhone 6s, iOS 9.0.1, null

Posted on Sep 29, 2015 8:04 AM

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Posted on Sep 29, 2015 6:12 PM

Just had the same problem on 6s 64gb. Phone was working fine all day. Went to use the phone and it wouldn't power up, just a dark screen, and a very hot home button. I called Apple Support. They ran remote diagnostics and found nothing wrong. At their suggestion I held down the power button and the home button and the phone powered back on normally after about 10 seconds. I thought it might be an overheat due to the new case, but in researching overheat situations I saw that a triangular symbol should have popped up as a warning. The phone itself didn't feel hot, just the home button.

339 replies

Sep 30, 2015 7:22 PM in response to JazzieFayy

My phone just did the exact same thing where I went to use it and it was off. I followed the instructions on this post and it worked (although I had to hold the home button and the power button for 15 seconds). In response to some of the other posts, I don't think it has anything to do with any different chargers (I have only used an Apple charger that came with the phone since I got it a week ago) and it is not related to a case of any kind (I don't use a case on my iPhone). I hope Apple figures this out, or better yet I hope it goes completely haywire right before the 1 year warranty is up so I can get a new phone then. J/K

Oct 4, 2015 4:56 AM in response to techieteacherfromchino

Same thing happens to mine this morning (6S plus 128gb - running beta 9.1 ) .....

Phone was on the kitchen counter with 93% battery.....checked my emails and then went back an hour later and phone was dead - but home button was RED HOT - almost too hot to touch!!!


only thing that got it up and running again was the hard reset.....which isn't ideal really......it's made me lose confidence in the phone. I also worry how hot it could get and whether it could start a fire??

Oct 11, 2015 12:30 PM in response to JazzieFayy

So 1 week in finally relented and upgraded from my trusty iPhone 5 ( which developed a swelling battery issue and after waiting nearly five hours in store with another 100 people, only to be told they don't have one in stock, 'Jesus wept') I purchased 128gb iPhone 6s.


1 Week in with 6s on iOS 9.01 all good , constantly beping pestered to update, I finally did to 9.02 now tonight picks up the phone presses the home button and a really hot burning sensation , black screen and won't turn on.

Ten or so minutes later I try every button confit to get it to start up, plug in the charger, not even a charging screen.


Finally and not even sure this resolved it, I pressed and held the home and power button and it came back on. Battery at 70%, missed calls and messages to boot.


Unfortunately, my iPhone 5 still waiting to be replaced, and I feel I have to take this iPhone 6s back.


really losing the faith right now

Oct 11, 2015 12:57 PM in response to Zhaobello

My phone was sitting unused for 1 hour before I found it with a black screen and then a hot home button. It was not being charged. So I can't say in my situation that anything I can identify would have caused it. In any case, Apple had me do the hard reset and it worked fine afterward. Apple did diagnostics at store today and it was fine.


I do know in my case it is NOT related to a specific chip in the phone, as I have the TSMC chip and not the Samsung chip. I don't think this issue has anything to do with which chip you have, and I also think it has nothing to do with whether you have upgraded your OS or not.

Oct 19, 2015 7:01 AM in response to JazzieFayy

Just had this issue happen on my 6s 64gb. Apparently caught it pretty fast as button was warm and getting warmer but not yet too hot to touch. Was able to hard reset (reset/home) and get it back. Will take it to an Apple store when/if it reoccurs so they can see it happening. Doesn't look like it matters but I did upgrade to 9.0.2 about four days ago.


A co-worker also had this issue a couple of weeks ago and since mine was not doing it we thought maybe it was a first run hardware issue. Mine is from ATT a couple of weeks later and with the growing number we are now thinking it is a firmware/software issue. Just need Apple to acknowledge, diagnose and fix it.

May 8, 2016 7:58 PM in response to tonefox

Thanks for the advice. Actually I did take to apple, and the tech that I spoke to said he's encountered this problem pretty regularly. He stated it's a software glitch that causes the fingerprint sensor to get into an endless loop trying to scan a fingerprint that isn't there. He stated that a soft reset is all that is needed, but thanks for the needlessly snarky reply.


P.S. - It just got to 19 pages so maybe that will warrant a full scale federal investigation.


P.P.S. - See the last part of my reply to Meg St. Clair.

May 18, 2016 9:26 AM in response to JazzieFayy

This just happened to me with my ATT iPhone 6S 64gb with iOS 9.3.2! I looked at the time on my phone and put it in my purse. When I got to my office I pulled my phone out to check the time again and the weather and my phone had a blazing hot home button and black screen. I did the dual button reset and it started up again and the heat died down. This is super concerning since I use all Apple accessories and I got the phone in November (2015). The closest Apple Store is five hours away in Portland.... I certainly hope this does not keep happening. I'm going to make sure everything is backed up on iTunes the minute I get home!

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My iPhone 6s home button is really hot and the device won't turn on

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