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My iPhone 6s home button is really hot and the device won't turn on

i have had my phone since Friday, and this morning when I woke up the home button was burning hot and the screen is just black. I went to bed with it working just fine last night, plugged it in to charge, and now it won't work. Nothing else is hot, not even the charging port, just the home button is on fire. I have had the phone unplugged for an hour and the button is still on fire. I had just made the choice to switch from a Samsung to this iPhone and need to say it makes me slightly regret my choice because I have always known that apple products have tons of issues. I an not happy that I have had this phone for less than 5 days and this is happening. Anyways, is there anything i can do to fix it without having to go into the apple storeI did not finish setting up my iCloud, so to lose all of information because of a defective phone will not make me happy.

iPhone 6s, iOS 9.0.1, null

Posted on Sep 29, 2015 8:04 AM

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Posted on Sep 30, 2015 7:35 AM

Take the phone back to where you bought the device. That is what warranties are for.

339 replies

Oct 4, 2015 6:07 PM in response to Sheeple1

I just had the same thing happen again. My phone had been charging and it was fine when I would occasionally use it. I unplugged it and picked it up and the screen wouldn't come on. The touch id wasn't initially hot but then I waited and it started warming up. I then reset it and it's fine again. At this point I want it replace but I don't want to take it in if Apple's just going to give me another one with the same problem.

Oct 5, 2015 3:23 AM in response to JazzieFayy

I too have this issue on my 6s Plus 64GB Grey - I actually burnt my thumb on the **** thing!


For the second time this week I found my phone was stuck in a state that looked like it was powered off, but I think it was still powered on as the touchID sensor was REALLY hot, like I mean - this thing burnt my thumb when I tried to reset the phone using the touchID button + power for 10 seconds as recommended by Apple.


Not kidding when I say that I had to run my thumb under cold water!

Oct 5, 2015 12:37 PM in response to iPharaon

Happened to me this morning. Unplugged my 6S from iPad charger, noticed that it was off (not in sleep mode) and then couldn't get it to switch on.


After a few minutes panic tried the reset (power & home button together for a few seconds) and it rebooted to Apple logo. All was fine.


Can't say I noticed a burning hot home button, but after it was unplugged I was trying to press the power button for a while so guess it may have had a chance to cool down.


The burning home button is a big concern due to the potential for component failure, solder joints failing etc.

Oct 5, 2015 3:08 PM in response to JazzieFayy

This happened to me yesterday afternoon. I was walking to my car from work and noticed my Apple Watch wasn't connected so I pulled my phone out of my purse and it was a black screen and unresponsive. My home button was super hot too. I use my phone as my alarm so I am pretty concerned I did call Apple and the guy said he hadn't heard of this problem and that I should go to an Apple Store and make an appointment. The earliest was Saturday. They don't seem very concerned about the problem. I have to work and cannot go to an appointment on the weekend.

Oct 5, 2015 5:23 PM in response to JazzieFayy

Hi everyone,


I've experienced that same problem as being reported here by many. I have a iPhone 6s (128GB) and it's been working fine for the past week and yesterday I installed the latest update to iOS 9.0.2 and everything this worked fine.


Plugged the phone in to charge last night after setting my alarm. The morning the alarm went off as scheduled but 20 minutes later the iPhone was no longer working (black screen) and the home button was extremely hot.


Using the Home button and power button down for approximately 10 second forced a restart with the Apple logo and within a minute the home button was cool again and everything appears to be working fine.

Oct 6, 2015 1:17 AM in response to Sheeple1

Just had this happen to me. Was not being charged at the time. Went to pick it up before heading to bed after a long night of studying to the peculiarity of the screen not turning on. Pressed the home button and was surprised by the scorching temperature. Nearly dropped my phone on the floor (luckily it was over the desk still). No recognition by the phone of plugging in the charger. Hard reset by holding down the Home and Power buttons worked for me (15 seconds here).


iPhone 6S 128gb

Oct 6, 2015 7:20 AM in response to JazzieFayy

Happened to me too. It was the middle of the night. The iPhone 6S sitting on the night stand, but not plugged into the charger because it was still at 88%. The dog woke me up, and I touch the Home Button to check the time... Ouch - the button was burning hot and the screen was black. I couldn't get the phone to wake up, and the button was getting hotter and hotter. At 2:30 am I called Tech Support and they said to press the Power and Home button at the same time. That fixed the problem. The screen started working and the Home button cooled off. But it worried me. What would have happen if the dog hadn't woken me up? Would the phone have gotten hot enough to catch something on fire?


Apple is sending me a new phone.

Oct 6, 2015 10:05 AM in response to Sheeple1

Same thing here, it has happened five times since setting up the phone on launch day. It seems it is related to the system crash issue as well?


Question. are you putting your phone face down before this happens? I find the hot home button is only when I have had the phone face down. the phone lockup or crash can happen face down or face up

Oct 6, 2015 12:52 PM in response to JazzieFayy

this is exactly what happened to my 6S plus on the 3rd day after I got it. With 60% of battery it got powered off. The home button was so hot that I could not hold it for more than 5 seconds. Finally, had to put a paper on it and then reset did work for me. In last 24+ hours no such issue again but planning to visit apple store to get it checked.

Oct 6, 2015 1:12 PM in response to JazzieFayy

Hi,


same issue here. Had it face up. Just wanted to unlock when I noticed the "hot" home button.

Thankfully I just had my macbook at hand. Just found this post a minute ago. Hard reset did the trick. The home button instantly went cooler.


I updated my IPhone 6S (128GB) to 9.0.2 last weekend. However I am not sure that this is triggering the issue.


Did anyone get this issue without having touch id set up?


Hopefully it's just a software bug.


Best regards,


adjjj

My iPhone 6s home button is really hot and the device won't turn on

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