My iPhone 6s home button is really hot and the device won't turn on

i have had my phone since Friday, and this morning when I woke up the home button was burning hot and the screen is just black. I went to bed with it working just fine last night, plugged it in to charge, and now it won't work. Nothing else is hot, not even the charging port, just the home button is on fire. I have had the phone unplugged for an hour and the button is still on fire. I had just made the choice to switch from a Samsung to this iPhone and need to say it makes me slightly regret my choice because I have always known that apple products have tons of issues. I an not happy that I have had this phone for less than 5 days and this is happening. Anyways, is there anything i can do to fix it without having to go into the apple storeI did not finish setting up my iCloud, so to lose all of information because of a defective phone will not make me happy.

iPhone 6s, iOS 9.0.1, null

Posted on Sep 29, 2015 8:04 AM

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Posted on Sep 29, 2015 6:12 PM

Just had the same problem on 6s 64gb. Phone was working fine all day. Went to use the phone and it wouldn't power up, just a dark screen, and a very hot home button. I called Apple Support. They ran remote diagnostics and found nothing wrong. At their suggestion I held down the power button and the home button and the phone powered back on normally after about 10 seconds. I thought it might be an overheat due to the new case, but in researching overheat situations I saw that a triangular symbol should have popped up as a warning. The phone itself didn't feel hot, just the home button.

339 replies

May 18, 2016 9:26 AM in response to JazzieFayy

This just happened to me with my ATT iPhone 6S 64gb with iOS 9.3.2! I looked at the time on my phone and put it in my purse. When I got to my office I pulled my phone out to check the time again and the weather and my phone had a blazing hot home button and black screen. I did the dual button reset and it started up again and the heat died down. This is super concerning since I use all Apple accessories and I got the phone in November (2015). The closest Apple Store is five hours away in Portland.... I certainly hope this does not keep happening. I'm going to make sure everything is backed up on iTunes the minute I get home!

Oct 1, 2015 1:49 PM in response to JazzieFayy

Same here. iPhone 6s, 64GB, iOS 9.01, Restored from Backup of iPhone 5 iOs 9.01 on 26 September 2015

Display dark, Power and Home Button not working, Touch ID/Home Button very very hot.

First time malfunction on 28. September 2015. Reactiviation with Power+Home for about 10 seconds worked.

Apple Support found no problems with their "Mobile Resource Inspector".

Second time 30. September 2015.

I have asked to change the device. Got a new one with express service today.

I will give it a try. If it occurs again, bye bye apple. I dont want to reset my phone every day.

Oct 5, 2015 12:37 PM in response to iPharaon

Happened to me this morning. Unplugged my 6S from iPad charger, noticed that it was off (not in sleep mode) and then couldn't get it to switch on.


After a few minutes panic tried the reset (power & home button together for a few seconds) and it rebooted to Apple logo. All was fine.


Can't say I noticed a burning hot home button, but after it was unplugged I was trying to press the power button for a while so guess it may have had a chance to cool down.


The burning home button is a big concern due to the potential for component failure, solder joints failing etc.

Oct 7, 2015 7:37 AM in response to JazzieFayy

I am having the same issue here with iPhone 6S Plus 128GB, iOS 9.0.2. Screen randomly goes blank and cannot turn on with a simple power button. Home button/Touch ID gets really hot. Require to hold both power and home button for 10 seconds while connected to power. This has only happened at night when it has been on the charger for several hours.

Oct 8, 2015 6:53 PM in response to JazzieFayy

User uploaded file


This has happened to me about three times where only the "hard reset" wakes the phone up again. I suddenly remembered I had the SEEK Thermal Camera and plugged it into my iPad and took this photo of the phone. As you can see, the home button is measured at 100F....and here's the "normal" picture when the phone is behaving itself ->


User uploaded file


It's a 6S 128GB model from the launch day batch running 9.0.2

Oct 18, 2015 7:07 PM in response to JazzieFayy

Yes, I did have this question.

This is my first time to plug my new iPhone 6S into charge, home button was burning hot and the screen is black as well, the device can't be turn on. I have to stop charging and wait for 4 hours. Then, home key was turning cool and I try to plug into charge again. My new iPhone 6S is coming back.

I'm afraid this is defective device, can't believe it happened on whole new iPhone 6S though my phone is able to work now.

Oct 19, 2015 12:21 PM in response to JazzieFayy

And chalk another one up. 6s pre-ordered, received on launch day - 64gig on Verizon, Samsung processor. No problems up until now. Just had it sitting on my desk. Screen was blank, and I hit the button to unlock and nothing happened. Tried to power it on and no response, and felt that the button was warm. Showed it to my boss who tried it, but didn't think it was warm. He did a hard reset and it came up. I did some searching online and found this thread. Kind of a bummer.

Oct 20, 2015 6:26 AM in response to renees85

Just spoke with Apple- this is a software issue which will be fixed with update coming in next week or so. They assured me that the phone is not damaged and will not heat to the point of causing a fire. Soft reset seems to work fine for me- hold home button and on/off button down until the Apple logo comes on. Getting phone replaced probably won't do anything since this is a problem that potentially could be evident in all 6s and 6sPlus phones.

Oct 21, 2015 5:33 AM in response to JazzieFayy

I Got my 6s 64G yesterday from Verizon. Setup was fine, no problem all day. plugged in my phone to charge last night after setting my alarm. Hubby got up early, went to turn off my alarm....black screen. Figured I hadn't plugged it in all the way and it died. Plugged it in to my MacBook; nothing. tried the power/home reboot (as a long time iPhone user, that usually works). Noticed the home button was really hot but the phone came on, charged 100%.

Oct 25, 2015 1:53 PM in response to tivoboy

Actually, AppleCare phone support referred me to the retail store and they have replaced it. My home button actually shocked me in addition to it getting hot.


They didn't have an official Genius appointments open, so the phone rep told me he would call me back after calling the retail store when they opened (I called in the morning before they opened). He called me back after making sure I would be allowed to come as a walk in. He said the stores were now aware of this issue and when I went into the store, the guy at the Genius check in said they heard of this issue but I was the first case at their store to come in. It was about an hour wait for a walk-in, but they had a text message system so I went and worked at the coffee shop next door until they texted me to come back and check in.


The entire process took about 5 hours since we had to wait for the retail store to open, but since it's Sunday and I didn't have any real plans today I'm glad I ended up with a new phone instead of waiting around and not knowing if my phone would fail on me since I use it 24/7 for both personal and work.


Edit: I should note that I also have AppleCare coverage on the phone. I always purchase it with my devices.

Feb 8, 2016 9:09 AM in response to JazzieFayy

Same with me.

Got my phone out of my pocket, turned off.

The Home button was very hot and my iphone 6s , 64 gb , IOS 9.2.1 (13D15) was not responsive. There were 56% of a charge left.

Holding the power and home button put back to life.

So far the first case, the phone is few months old only.

I guess if it happens again, will bring it to apple.

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My iPhone 6s home button is really hot and the device won't turn on

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