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My iPhone 6s home button is really hot and the device won't turn on

i have had my phone since Friday, and this morning when I woke up the home button was burning hot and the screen is just black. I went to bed with it working just fine last night, plugged it in to charge, and now it won't work. Nothing else is hot, not even the charging port, just the home button is on fire. I have had the phone unplugged for an hour and the button is still on fire. I had just made the choice to switch from a Samsung to this iPhone and need to say it makes me slightly regret my choice because I have always known that apple products have tons of issues. I an not happy that I have had this phone for less than 5 days and this is happening. Anyways, is there anything i can do to fix it without having to go into the apple storeI did not finish setting up my iCloud, so to lose all of information because of a defective phone will not make me happy.

iPhone 6s, iOS 9.0.1, null

Posted on Sep 29, 2015 8:04 AM

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Question marked as Top-ranking reply

Posted on Sep 30, 2015 7:35 AM

Take the phone back to where you bought the device. That is what warranties are for.

339 replies

Oct 6, 2015 4:15 PM in response to chifever

** UPADTE ** Happened again today. Had just used the phone for a call, sat it down and the next time I went to pick it up black screen and unresponsive. Had to do a hard reboot and working again. Oddly it asked me to input my apple id password again ... Something is very odd with this situation. iPhone 6s 64GB running 9.0.2. Hesitant to take to the Genius Bar for fear I will get another bad one. And can't replicate the problem on demand ... Anyone try? Response?

Oct 6, 2015 10:31 PM in response to JazzieFayy

This issue is now being covered in the Apple and web press and also on Youtube:


Mashable story: http://mashable.com/2015/10/05/iphone-6s-hot-touch-id/#93oQkvQjcqqG


9to5Mac story: http://9to5mac.com/2015/09/30/iphone-6s-touch-id-3d-touch-speaker-power-issues/


YouTube pop star iJustine posted a video of the overheating TouchID button occurring on her new iPhone: https://youtu.be/gHSbOhXUqiw

Oct 7, 2015 7:37 AM in response to JazzieFayy

I am having the same issue here with iPhone 6S Plus 128GB, iOS 9.0.2. Screen randomly goes blank and cannot turn on with a simple power button. Home button/Touch ID gets really hot. Require to hold both power and home button for 10 seconds while connected to power. This has only happened at night when it has been on the charger for several hours.

Oct 7, 2015 8:31 AM in response to Sheeple1

Yes,

It had gone with same issue with me as well.

My iPhone6s just bought a week back. After dropping a message to my friend i put it on charge that time battery was 28%.

When i picked after 25 or 30 minutes, it got off.. i tried to make it on however no clue.

When i touched the Home button it was bad hot.


I kept it in pocket and rush to work, thought to contact apple later sometime.


when i went through this forum and tried with the given trick to push home and power button together, it got on and button got cool same time.

However it seems issue in iPhone6s, i will visit to support team soon.

Oct 7, 2015 9:48 AM in response to JazzieFayy

I just got my new i phone 6s in rose gold. Second day my phone was being unresponsive. I couldn't open my apps. I turned my phone off and turned it back on . That seem to work. The third day I wasn't able to slide my finger to unlock my phone it was being unresponsive. Luckily, I heard that if you press the home button and the turn off/on button at the same time till a white screen with the apple icon pops will do the trick. It did work for a couple hours but starts acting up again!! Its very frustrating!!! Sometimes I cant answer my calls. The home button over heats as well!!! I already been to 4 Verizon they seem to be sold out on the rose gold. However, I did make an appointment with apple for this week. I'm really bummed because I'm an apple person and I never had any bad experience with them. Is anyone experiencing this?

Oct 7, 2015 3:39 PM in response to Zhaobello

UPDATE 9/30/15: Replaced iPhone 6s 16GB, with hot home button and mysterious shut down issue, with a 6s 64GB through T-Mobile store. Restored new 64GB 6s via iTunes backup, after installing IOS Public Beta profile. No problems at all experienced while running IOS 9.1 PB 3. Now running on IOS 9.1 PB 4 since 10/6/15, also without experiencing any further problems. Additionally, I confirmed that the 64GB 6s is running the TMSC-made A9 chip (http://www.iphonehacks.com/2015/09/how-to-identify-if-iphone-6s-has-a-tsmc-or-sa msung-a9-chip.html). However, I never confirmed which A9 chip was in the 16GB 6s with the hot home button/shut down issue.


Has anyone made any hot home button/shut down issue correlation between the TSMC-made A9 chip vs the Samsung A9 chip? Noting that correlation does not necessarily equal causation ... I am just curious. Apple still has not formally acknowledged this issue.

Oct 7, 2015 5:27 PM in response to JazzieFayy

I was in class today, phone was almost fully charged. I was listening to the teacher when I wanted to see what time is it on my iPhone 6S 64 GB. I found out that it was shut down and the Touch ID button was freaking hot. Since I was in class, I waited for it to be over before actually taking a look at what was happening to my phone. The button was even hotter than when I first touched it during the lecture. I don't know what is going on and if I should return it to the store, but that bugged me.

My iPhone 6s home button is really hot and the device won't turn on

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