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My iPhone 6s home button is really hot and the device won't turn on

i have had my phone since Friday, and this morning when I woke up the home button was burning hot and the screen is just black. I went to bed with it working just fine last night, plugged it in to charge, and now it won't work. Nothing else is hot, not even the charging port, just the home button is on fire. I have had the phone unplugged for an hour and the button is still on fire. I had just made the choice to switch from a Samsung to this iPhone and need to say it makes me slightly regret my choice because I have always known that apple products have tons of issues. I an not happy that I have had this phone for less than 5 days and this is happening. Anyways, is there anything i can do to fix it without having to go into the apple storeI did not finish setting up my iCloud, so to lose all of information because of a defective phone will not make me happy.

iPhone 6s, iOS 9.0.1, null

Posted on Sep 29, 2015 8:04 AM

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Question marked as Top-ranking reply

Posted on Sep 30, 2015 7:35 AM

Take the phone back to where you bought the device. That is what warranties are for.

339 replies

Oct 9, 2015 8:22 PM in response to JazzieFayy

Same issue for my iphone 6s 64gb. At least T-mobile is willing to offer "buyers remorse" exchange as my purchase was less than 14 days ago. Yet, I can't find any info on what may cause this issue, and how widely this issue has been reported. Are we here on this post a minority? So I am not sure even getting an exchange unit may be a solution or not... Apple should acknowledge this issue and come up with how they plan to address it...

Oct 10, 2015 7:04 AM in response to botsmack

botsmack wrote:


Space Gray iPhone 6s 128GB (with Samsung chip) purchased through Apple Upgrade plan last Saturday. Woke up this morning to the overheated home button, black screen, and no response to power or home button presses. Performed the reboot by holding down the power and home for 10 seconds and the phone is operational again.

I forgot to mention, but my phone was not plugged in.

Oct 10, 2015 8:05 AM in response to JazzieFayy

I got a 64GB Silver iPhone 6S on launch day. Had the issue of the hot Touch ID after about 5 days, similar to everyone else. Went to bed with the phone around 80% (not plugged in). Set an alarm and it didn't go off in the morning. Picked up the phone and Touch ID was burning hot, black screen and no buttons working. Did the Power Button/Home combo thing for 10 seconds and it restarted no problems, although battery was now at 43%. Called Apple, set up a Genius Bar app. and took it in 3 days later. Genius said there were no diagnostic issues at all, just said to monitor the situation and keep and eye on it. FYI, I set this up as a brand new phone, so I can't imagine it being related to any dodgy settings being carried over from an older phone.


Just yesterday, on day 13 since purchase, the phone did it again just sitting on my desk (not plugged in). I decided to return it to the Apple Store yesterday for a full refund. I then purchased a NEW 128GB Silver iPhone 6S and will monitor it to see how this next one goes. Not going to risk being stuck with faulty hardware, if it is indeed the case.


Interestingly, the original phone had the SAMSUNG A9 chip, whereas my new one has the TSMC A9 chip. No idea if that will make a difference, or whether there are people here who have experienced the issue with both chips, but just thought I'd mention it. As some of you may have read, it seems the TSMC runs cooler than the SAMSUNG chip. Will keep you posted on any issues I experience with the new phone...

Oct 10, 2015 3:50 PM in response to JazzieFayy

my phone did the same to me friday morning and I was late for work. I kept it with me all day to see what happened. The home button was red hot all day until eventually after work I pressed the side switch and it displayed the empty battery and charger cable on screen. It cooled down so I plugged it in and minutes later it was back on as normal. So what ever happened it drained my battery and left me without a phone. Rather annoyed will be asking for a replacement if it keeps happening.

Oct 10, 2015 7:24 PM in response to JazzieFayy

Same problem with my 6S. It had abut 30% battery and suddenly turned off. Totally unresponsive and black screen, but the home button was burning like fire! I pushed the home button and the power button simultaneously for about 12 seconds and the phone comeback to life. I have it for less than 10 days. I am an Apple fan and I'm costumed for its quality products, this one is disappointing however, hope they can fix this issue for good promptly. This is the second time since my first iPhone back in 2008, that I have faced a problem. Hope this is helpful...

Oct 10, 2015 10:08 PM in response to jhidrowoh

My iPhone 6s had 40% battery life left, had not been using it for about 1 hour (and it was not plugged in), and all of a sudden I have a black screen, phone won't turn on, and home button is extremely hot as if it's on fire. Nothing I did could get the phone to turn on, and no response to "hey, Siri" either.I DO have the TMC processor chip so this does not seem to be a Samsung chip issue. I have been running on OS 9.0.2 for two weeks so that should not be related to the issue, either.


AppleCare helped me do a hard reset and it is fine now.

Oct 10, 2015 10:37 PM in response to JazzieFayy

Same issue happened with me this morning. I have had the iPhone 6s 64GB Rose Gold for about two weeks now. Plugged my phone to the charger at night and this morning there was a black screen and the home button was burning. Initially I thought there was an issue with the charger or the phone cover but realized the entire phone was cool except the home button. After researching this forum, I realize others have had the same issue and rebooted my phone by pressing the home and power button simultaneously for about 10-15 seconds. Phone restarted and the home button immediately cooled down. Very disappointed with Apple - for the price us customers are paying for this phone, this issue should not be happening. Hoping this doesn't happen again, otherwise I am taking it back to the Apple Store.

Oct 11, 2015 10:01 AM in response to WJKramer

This just happened to me and I've had my iPhone 6s Plus 64 Gb since launch day. I woke up and wondered why my alarm didn't go off. I then discovered that my screen was blank and my Touch ID button was really hot. I held the power and home button to get it back on. I had to do a google search and came to find this thread. I have the Samsung chip btw. Apple is gonna have a lot of issues with warranty replacements if this is related to the specific chip in the phone. Now I don't trust my alarm to wake me up in the mornings

Oct 11, 2015 12:30 PM in response to JazzieFayy

So 1 week in finally relented and upgraded from my trusty iPhone 5 ( which developed a swelling battery issue and after waiting nearly five hours in store with another 100 people, only to be told they don't have one in stock, 'Jesus wept') I purchased 128gb iPhone 6s.


1 Week in with 6s on iOS 9.01 all good , constantly beping pestered to update, I finally did to 9.02 now tonight picks up the phone presses the home button and a really hot burning sensation , black screen and won't turn on.

Ten or so minutes later I try every button confit to get it to start up, plug in the charger, not even a charging screen.


Finally and not even sure this resolved it, I pressed and held the home and power button and it came back on. Battery at 70%, missed calls and messages to boot.


Unfortunately, my iPhone 5 still waiting to be replaced, and I feel I have to take this iPhone 6s back.


really losing the faith right now

My iPhone 6s home button is really hot and the device won't turn on

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