My iPhone 6s home button is really hot and the device won't turn on

What are the conditions you mentioned that triggered the hot home button and shutdown issues? That seems to be the most important mystery which no one has been able to address. If you could reliably trigger the problem issues, then Apple could find the fix. Please elaborate for all.

My phone was sitting unused for 1 hour before I found it with a black screen and then a hot home button. It was not being charged. So I can't say in my situation that anything I can identify would have caused it. In any case, Apple had me do the hard reset and it worked fine afterward. Apple did diagnostics at store today and it was fine.

I do know in my case it is NOT related to a specific chip in the phone, as I have the TSMC chip and not the Samsung chip. I don't think this issue has anything to do with which chip you have, and I also think it has nothing to do with whether you have upgraded your OS or not.

Unfortunately that's one issue that is holding up a fix, there doesn't seem to be a way to reproduce it. I have had it happen in the middle of the night, after I pushed snooze, and a few times while it's in my pocket. The iPhone software diagnostic tool Apple uses doesn't find the issue.

Historically I could reliably reproduce the issue by putting the phone into airplane mode and leaving it face down. By morning, it would be locked up. sometime around 00:30 it would crash

My incident was definitely not triggered the same way as yours. I really don't know what triggered mine but from what I've read so far, many people have had their alarms set before their incidents. Maybe the alarm might be a possible cause. Nonetheless I will try replicating your scenario and see what happens. Please note that I've exchanged my 6s with the issues for another 6s 64GB TSMC A9 iOS 9.1 PB 4 on 9/30 and have not experienced any problems to date. I will update the forum with the result.

When it happened to me I had no alarms set. The phone was also in my pocket, and I had checked the time on it a couple of minutes before. I was moving around at the time, so the phone was not stationary. I'm still waiting for the replacement phone to arrive, but hopefully that will have no issues.

One thought about possible causes. Did anyone setup their phone as a new phone, rather than restore from backup?

I know that in the past when I upgraded to my iPhone 4 I restored from backup, and that caused a problem as the phone didn't like that, and later I had to reset and install from new to stop it from crashing.

I'm just asking as my replacement is arriving tomorrow, and if that is the reason I will go through the long process of installing everything from scratch, but if not I won't bother.

Thanks

I Set mine up as a new phone and the burning button issue happened after a few days, so I don't think restoring a backup is a cause of the issue...

Thanks

Haven't gotten my 6s yet, no wonder with such news. I closely follow this forum and twitter to spot trends.

What I often read: hot touchid (TorchID, anyone?) happen when people go to bed or have the phone in the pockets for a long time.

Conjecture: The brand new, super fast touchid sensor goes into overdrive, tries to read fingerprints at ludicrous speed (it's a feature, not a but) and wastes power in the process. This power is released as heat.

Does anyone notice how long their phone was sleeping before they encounter TorchID?

Restored from backup for both the first phone with the issues and the replacement with no issues. So there doesn't seem to be a relationship in my particular experience.

My phone was not asleep when the issues appeared. It was actually on, but lying face up and inactive on my desk. The screen went black suddenly and that's when I hit the home button to wake it and felt the burning hot home button and unresponsive phone. No alarms set, was not in my pocket at all. Mysterious.

Mine turned off, remained hot for a while and finally the hard reset worked to turn it back on. Hope it is a fixable issue!

So far, updating to the 9.1B4 iOS has not seen the issue return after three previous "incidents". I believe there is a public beta signup if you feel brave enough. This might suggest it isn't hardware related (and hence no Apple diagnostic has yet to pick it up). For now I'm hanging on to my 6S rather than swap it out.

Just to add more details, mine was setup as a new phone. I'm not using alarms. It was just laying face up not charging or plugged in.

Also had the same issue starting about 1-2 weeks after getting the 6S 128GB. Woke up this morning with screen unresponsive phone and the hot home button issue. I did the hard reset and phone was fine and put phone back on my desk. Within few minutes of sitting on my desk it happened again.

• 6S 128GB (samsung, i think)
• Happens when plugged in or unplugged.
• My phone was restored from previous phone
• Each time has happened when idle/screen off. But my wife claims hers (same model) happened while actively using it (screen just goes black). Mine has been more frequent, though.

Has anyone had luck with no-hassle replacement from Apple through the apple store?