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My iPhone 6s home button is really hot and the device won't turn on

i have had my phone since Friday, and this morning when I woke up the home button was burning hot and the screen is just black. I went to bed with it working just fine last night, plugged it in to charge, and now it won't work. Nothing else is hot, not even the charging port, just the home button is on fire. I have had the phone unplugged for an hour and the button is still on fire. I had just made the choice to switch from a Samsung to this iPhone and need to say it makes me slightly regret my choice because I have always known that apple products have tons of issues. I an not happy that I have had this phone for less than 5 days and this is happening. Anyways, is there anything i can do to fix it without having to go into the apple storeI did not finish setting up my iCloud, so to lose all of information because of a defective phone will not make me happy.

iPhone 6s, iOS 9.0.1, null

Posted on Sep 29, 2015 8:04 AM

Reply
339 replies

Oct 12, 2015 1:29 PM in response to s_mcleod

"is Apple hiding posts regarding people getting burned from the hot home button?"


I wouldn't doubt it. Doing so will likely prevent the post from appearing in the google search result pages for "burn" related searches and thus help reduce negative publicity. See the "Apple Support Communities Use Agreement" #5 in the list - Apple reserves the right to edit or do whatever they want with these posts.


This isn't to say Apple is trying to sweep this under the rug forever - I would hope not anyway. Maybe they want to minimize exposure until they figure out a PR friendly response to this issue. It's just business, I would probably do the same thing.


I also have a 6s that turned off - very possible that the battery just ran out, I hadn't touched it in a number of hours. What is interesting is that I let my iPhone charge overnight and it didn't actually charge more than ~12%. I was using the plug and cable that came with the phone which worked fine with my wife's iPhone, so I know the charger isn't the issue. I only saw it got that much juice after I finally found out that holding the power button and home button for 10 seconds turns the device back on and AFTER I sat on the phone with my cell provider for an hour to get a replacement iPhone sent to me. All morning until I got the phone back on the home button was warm but it was far from hot, maybe because my battery was so low... It is charging again per normal but I think I'm still gonna have it replaced.

Oct 12, 2015 1:35 PM in response to Zhaobello

My iPhone 6s space grey 64GB - same issue as everyone else. I did have my alarm set but I have it set for every week day. This issue started Sunday evening.


I'm not an expert but to me this seems hardware related - why else would the home button be getting warm/hot to the touch? When is that ever supposed to happen? If there isn't software that makes the home button warm then it would have to be a fault in the hardware, probably a short between the battery and home button and whatever else, I don't know the actual path. Energy converts to heat when traveling through a conductor. The constant heat from the power button means energy from the battery is actively being used.

Oct 12, 2015 2:23 PM in response to Stereobot

No, it could be software related if something was in a loop continually reading the TouchID sensor then I'd expect it to heat up. If it were a hardware short then it would be all the time and a "hard reset" wouldn't fix it. Without a definite reproducible use case, this might take a while to find the edge case as clearly not everybody is having an issue. So far, since updating to 9.1B4 I have not had this return after three previous incidents. Not saying this is significant statistically but otherwise I'm not doing anything different with my phone so far....

Oct 12, 2015 2:24 PM in response to Stereobot

No, it could be software related if something was in a loop continually reading the TouchID sensor then I'd expect it to heat up. Remember the TouchID usual works in a split second so it probably never gets warm under "normal" access.


If it were a hardware short then it would be all the time and a "hard reset" wouldn't fix it. Without a definite reproducible use case, this might take a while to find the edge case as clearly not everybody is having an issue. So far, since updating to 9.1B4 I have not had this return after three previous incidents. Not saying this is significant statistically but otherwise I'm not doing anything different with my phone so far....

Oct 13, 2015 5:14 AM in response to JazzieFayy

I wanted to add myself to this list:

Woke up this morning with the 6S 64GB 9.0.2 not coming on and the home button extremely hot. Tried different charging cords and still same issue. Finally read in this forum to reset the phone. Phone has been working for the last 45 minutes after reset. On chat with Apple now, trying to get them to tell me what the next step should be. Gave them a link to this forum... waiting to see what they say next.

Oct 13, 2015 9:30 AM in response to mastodfow

Launch day iPhone 6s had the TorchID issue two times on 4th and 5th day of use.

Asked Apple Support for changing the Device. Replacement Phone arrived 01. October.

No problems with iOS 9.02 for 12 days. Today on day 13 it locked up again. The Home Button wasn't hot.

No reaction on pressing home or power button. No reaction to "Hey Siri" and no reaction to Home and Slide (unvisible) camera slider and pushing Volume Buttons for taking photos while Home Screen was black.

After pressing Home/Power for 10 Seconds it is working again.


So, replacing the device by a new one did not resolve the issue for me.

It is annoying.


Fix it Apple!

Oct 13, 2015 9:36 AM in response to JazzieFayy

Has anyone had this issue when their phone has NOT just come out of long idle (such as screen off overnight)? Is this happening to anyone after you've used your phone for say 10 min or more at a time?


My phone was still working fine when I checked it early this morning, so I picked it up to adjust the alarm clock settings. Within a few seconds it just froze on the alarm clock screen - screen on but completely unresponsive. A minute or so later, the screen went black and required a hard reset. However I waited a few minutes, and the home button never got hot. I'm sure the problems are related, but this was the first time it happened while actively using it.

My iPhone 6s home button is really hot and the device won't turn on

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