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Huawei internet dongle not working in El Capitan

My friend updated to EL Capitan yesterday (1st Oct) to the official release version of El Capitan. He uses an Internet Dongle/fob/adapter (that connects to a cellular network) to connect to the internet.


He had no issues with it while using it in Yosemite, but after the update to El Capitan it is not working.


I have checked the Internet dongle with other computers and it works fine. therefore I believe the issue may be with Java thats running on OS X 10.11


The internet dongle being used is a Huawei E173. It is working on a 3G GSM network in Sri Lanka (Dialog Axiata).


Any workaround this would be great.


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Posted on Oct 1, 2015 9:08 PM

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Posted on Oct 2, 2015 1:24 AM

I have the same problem. Huawei e398 using LTE network. I think we must wait till huawei make new drivers .

87 replies

Dec 26, 2015 4:49 PM in response to measaura

Dears Cybernautas


I read a lot about this problem however I tried to fix it but did not work find, I have the model HUAWEI E3276s-500 already downloaded and then when insert the dispositive to install it turned out to be ERROR why? I don t know I spend a lot o time to try to solve it reading all the posts but it seems to be very close to solve but i can do it.


😢

Jan 12, 2016 8:13 AM in response to colombo.raiders

I found solution for Huawei E3276 on Airtel. its working for me.

Download and follow instruction to install :

http://consumer.huawei.com/en/support/products/downloads/detail/e3276-en.htm?id= 54978

http://consumer.huawei.com/en/support/products/downloads/detail/e3276-en.htm?id= 54976


Other Dongle users - you may find latest driver of your dongle here.


Best of Luck !!

Jan 20, 2016 11:28 PM in response to measaura

Hi, measura,


Thanks for this info, I wish it worked for me but I can't seem to get the driver installed using either your method or Phillipe's method...any other ideas? I can download both the Stick Mobile Partner zip files and open them up, but no matter what, I can't install the Mobile Partner app.


I'm starting to get rather desperate now, so any ideas would be helpful!! 😕 Many thanks!

Jan 20, 2016 11:39 PM in response to Felippe30

Hi, Felippe30,


Thanks so much for your detailed instructions, but I'm afraid I'm rather new at this. When I start in Recovery mode (Command + R), I can get as far the 4 options given on the page (1) Restore from Time Machine Backup, or 2) Verify and repair connected drives using Disk Utility, or 3) Check Internet connection or get help online using Safari, or 4) Install or reinstall OS X).


I don't know or seem to be able to work out how to get into Terminal here - could you help? I really need to be able to connect my USB dongle at home, otherwise I don't have any internet for work. I've been spending a lot of time at Starbucks just to have access to the internet! 😟


Thanks in advance for answering what I am sure is a very easy question from an inexperienced Mac user!

Jan 24, 2016 11:27 PM in response to Eau Rouge

Hi, Eau Rouge!


I think I needed to be connected to the internet for the menubar to come up, as it didn't come up when I restarted in Recovery mode not connected to the internet. Many thanks, I managed to disable dsrutil, but I still am unable to install the driver needed (“Stick Mobile Partner for Mac 10.11”). I have been able to successfully install the other recommended driver (“The tool and guide of Hilink and Device AutoRun(for MAC10.11)”) without any problems.


Please, anyone, any other ideas? I'm really starting to become desperate, I don't have access to my mobile internet modem, and I really need it for work!


My very grateful thanks in advance!

Jan 26, 2016 5:40 PM in response to nkuhan

Hi!


I know that there are people out there who are still having issues, and after having many, many, MANY problems installing the driver from Huawei, I FINALLY got it working!


So here are the steps I followed, and if it helps anyone, then my good deed is done! 😍 Thank you, also, to the various people I have used information on in this thread, it all helped in some way....especially Eau Rouge!


1. Start computer in Recovery Mod (Cmd + R) during startup. Based on my experience, you should be connected to the internet (via cable) if possible.

2. After the system has started, go to the Menu bar at the top, and click on Utilities, and then Terminal in that dropdown menu.

3. Enter csrutil disable into Terminal and press Enter.

4. Restart the laptop, and download both these drivers:

http://download-c.huawei.com/download/downloadCenter?downloadId=54976&version=17 4669&siteCode=worldwide

http://download-c.huawei.com/download/downloadCenter?downloadId=54978&version=17 4677&siteCode=worldwide

Once downloaded, I then put the zip files into a folder in 'Applications' named Drivers. I was able to open and install the second download with The Archiver app, but it will not open the first download listed here - and I think this was the problem I kept running into. I finally tried opening the first download with DiskImageMounter, and that finally worked (I could hear the angels sing!). Once installed, this driver is a Mobile Partner driver, but it worked just fine with my Virgin Australia mobile USB modem in Australia. No need to install the driver on your USB modem.


However, I have yet to try it yet with re-enabling csrutil, but I'm just soooooo relieved to have internet back!!!


Here are the steps I will follow to re-enable csrutil...


5. Restart computer again in recovery mode, go to Terminal, and enter csrutil enable and press Enter.

6. Restart again and with some blind luck, all will be good again!


I hope this helps those people who are having issues with not being able to install the driver, it was only by pure chance and desperation that I found the solution that finally unlocked it all for me...Good luck! 🙂

Huawei internet dongle not working in El Capitan

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