iOS 9.1 causing app store issues

No, the App Store is having issues right now. It's all over the web at this moment.

The problem we're talking about started after 9.1 upgrade.

These are two mutually exclusive issues that happen to be going on concurrently.

Thanks Jackleg23, as you suggest it's a good idea to go to the genius bar, at least to testify that the problem is affecting more than just a couple of people, hoping that this would make Apple find a bug fix soon.

I'll definitely go to my appointment and would like to encourage other affected people to do the same.

I was able to downgrade to 9.02 before apple stopped signing it. I am not having problems like I did but Apple music isn't letting me like songs and when I did a hard restart my apps all greyd out one time and I had to re sync. But I'm dealing with it cause I couldn't do many things with the 9.1 or beta upgrades. Its like its a weird apple id thing.

Indeed, I am as frustrated as you are and I'm pretty sure everyone else on this thread.

Since it seems that no solution was found, and Apple is not, as far as we know, acknowledging this matter.

Our only hope thus far is to wait for 9.2, so that it might fix it!

Good news!! As of this point in time, I am having no problems. Last night I hooked my iPhone 6 plus to my Mac. There I updated the 2 Apps I had problems with and reloaded the "sacrificial" App I deleted. These 3 problem apps had update dates of Oct 26, 2015. Before I did all this, I tried 1 more time to do an update on my phone. I received the update yesterday and was pleasantly surprised when it downloaded without a hitch. Keeping my fingers crossed.

Okay, this issue seems to be same I had with 8.4.1, if I remember correctly. Downloaded iOS 9.1 last week against better judgment, and now nothing works. App Store, iTunes, can't download anything. Can't open links in emails. Games, that need online, won't work. This is excatly the same problem I had with 8.4.1 and had to install iOS 9 beta to get things to work. I'm ****** right now. And no, nothing helps.

Everyone agrees that restoring the device as new wouldn't work.
Another thing is this basically only affects iOS devices, not OS (Mac) or Apple TV.

It seems t be something of an Apple server problem, a mixture or Apple ID ( with App Store, Apple Music, iTunes) and perhaps iCloud for some unfortunate users.

It's a hopeless situation now.

Unless a technical miracle happens, we gotta wait and see what the official iOS 9.2 update does.

Yes, even AppleCare on the phone were not able to do anything else other than what is prescribed by users on this thread. And nothing worked. They finally said that they raised the issue to engineering, and it stalled there since last week.

I think Apple is aware of it. The guy on from AppleCare told me that they've been having issues since iOS 9 came out (which explains the many updates till now). The frustrating thing, is that for all of us, this problem never creeped until iOS 9.1

I never use iOS Beta, not comfortable doing that.

So far, news wise, people having been talking about the "new" featured but none of the fixes yet.

My Apple Store determined it was the Apple ID as well, but replaced the device anyways which had IOS 8.4.1 on it so that I could have a functioning device. They also gave me a free screen protector. The fact they sent you home with a non-working phone is surprising.

On the thread I started 2 weeks ago Apple Music not working on iPhone 6 after iOS 9.1, we all have the same issues.

My iPad Mini has been working as normal (meaning prior to 9.1!) since Monday night... Today since 16:00 (UK time), all usual things are dead again: hyperlinks, Apps store, Apple Music... My iPhone 6 literaly died (black screen with the Apple in the middle, heating up furiously) this week on Wednesday. THE ONLY WAY is to have replacement for all our devices, and NEVER to update from 9.02. I have another appointment at the Genius bar on Monday morning, I won't leave their shop until they offer me a solution

The problem is not at all present on OS X. my Macbook Pro and Air are working fine. The problem is only in devices running iOS 9.1.

If fact I use my iTunes on my Mac to update the apps and sync them with my iPhone later.

I believe this could work, but I ran into trouble with it being logged in to the master ID on iCloud and the secondary on itunes. Like basically when I tried to authorize the secondary ID iCloud said "but you're already logged in." Basically it works if you log out of your original iCloud, grab anything youre missing and then log back in (I need my original iCloud login, tons of data I use daily in there). In other words very clunky and not a long term fix.

japhy wrote:

Reservedly happy to see that I'm not alone in this, despite Apple's insistence that I am. See my Medium post on it:

https://medium.com/@cjam/hey-apple-why-so-kafkaesque-29589b1f32cd

I've been having these issues since 8.4 so it's not limited to 9.1 for me. What a debacle!

I believe any pre iOS 9.1 issues you may have experienced were an unrelated issue with Apple Music. Those issues were more widespread and are mostly gone now, I believe. The 9.1 issue is a different beast.

So the Senior AppleCare advisor (Middle East) I've been communicating wth for 3 weeks, called me and asked for permission that the engineering team needs to access my Apple ID account. Which after lengthy explanations and confirmations I granted them.

He said that the engineers have been very busy lately squishing bugs since iOS 9.

He also said they might take some days before they get back to me.

Let's see what they say eventually.

For those asking the question if Family Sharing enabled could be a factor? I have never had this feature enabled on my device, or my other family member's devices. So I don't believe this caused the issue with our Apple ID. And since some folks have enabled family sharing with a NEW Apple ID to get things back to normal I'm contemplating doing the same.